Hotel Dengan Bar di Sabah, Malaysia

I had an excellent stay at Ming Garden Hotel & Residences for my recent business trip. The hotel hits the mark on all fronts—the location is strategic for getting around, and the service was incredibly efficient and welcoming. My room was spotless and very comfortable for working. Highly recommended for business travellers looking for a hassle-free experience.

The front desk service was good, and they offered luggage storage. The environment was nice, it had a bathtub, and it was relatively clean. However, the air conditioning was broken. I called the front desk, but the landline volume was so low and garbled I could barely hear them. After a long conversation, they said the AC unit was broken and I requested a room change. They said a room change wouldn't fix the AC either. They called a maintenance person who then said it would take an hour to fix. We had already checked in at 10:30 PM, so the hotel's attitude was basically, either you wait for me to fix it before you sleep, or don't bother fixing it at all... Also, I must emphasize that this hotel requires a 100 MYR deposit!!! We had an early morning flight out of Kota Kinabalu the next day and didn't have enough cash on hand. We were forced to go out in the rain at 11 PM to an ATM at the bank across the street. The exchange rate was bad, and the fees were high; we were charged over 12 MYR in fees for 50 MYR, plus the 80-something MYR principal, it was almost 100 RMB. I didn't take pictures of the room. P1: The instant noodles were delicious. P2: Undrinkable.

There's a gym on the rooftop and a swimming pool downstairs. The view is truly beautiful, with planes flying by and boats crisscrossing the sea below. However, it seems like Malaysians all swim in their clothes, unlike typical swimming pools where swimsuits and caps are required. The room was very clean and smelled nice, making it very comfortable. The housekeeping staff were also very helpful, allowing us to leave our luggage in the room so we wouldn't have to carry it around.

It is an amazing hotel, centrally located with very generous amount of freebies like water different types of coffee and tea. The flow coffee also has very nice cakes.

The room was spacious and the air conditioning was comfortably cold, which I really appreciated. However, the carpet was dirty and there were noticeable cigarette marks on it, which affected the overall cleanliness. The shower pressure was just okay, not very strong. With some improvements in cleanliness and maintenance, the stay could be much better.

Really friendly helpful staff and very polite too. Especially to name Ben and Ronald who are very good and helpful at the ”front line.” That is what I called the Front line. Once again, a special Thank you to all. Like the infamous Arnie said, ” I'll Be Back!!!

The hotel is clean and hygienic. It's a one-bedroom apartment with a washing machine. It's very convenient for getting around, being close to the pier, so you can sleep in a bit. I was always the last one to be picked up for tours. It also has a balcony.

Our small family decided to have a staycation in few hotel/resort and by far Sutera has won our heart. This place is amazing and i suggest anybody who wants to experience this place to stay more than 1Night. The room is still in its Vintage style , tv only has those old channel , there's one bathtub in the room which we loved specially my son,for the breakfast i do believe they can add more choices as they are more korean dishes focused, it'll be nice to have local kuih (hinompuka/pais pisang) other than kuih pisang only.. But other than that, you actually get free 1hour of bike rental on ur stay which we only know when we ask around, it was located right in front of the kids pool , other than that they do have a small train going around from Magellan to Pacific sutera and its FOC!!! I loved the staff energy the entire time, he asked our son to be in his seat as a driver and even let my son press few button and act like he's driving the train!! god bless your fun soul sir!! keep up the good work!! we will definitely be back again soon🥰❣️

There was a big debate with my family when we were booking. I really liked the swimming pool here, while my family wanted to stay at the new Hyatt, closer to the jetty and Gaya Street. In the end, we decided on the Marriott. We didn't experience the issues mentioned online about no hot water or plane noise. The hot water was plentiful every day. You could hear planes before falling asleep, and I'm a light sleeper who really values quiet, but I slept very well all four nights. Maybe there aren't any planes late at night. For transportation, I personally don't think it's a big deal; it's a short taxi ride to both jetties, and getting to places like Welcome Seafood for food is also a very short taxi ride, just the base fare. It's only a bit further from Sabah University. The only thing I think could be improved is the breakfast; it was exactly the same all four days. It would be nice to have some variety! 😀 As someone who swims year-round, I'd swim in the evenings after island hopping and in the mornings before going to the mangroves. This pool is about 25 meters long and absolutely wonderful. Every day after my swim, I'd float on my back in the pool, watching planes fly overhead – it was incredibly relaxing.

Amazing hotel in every way. Rooms are superb, food is delicious and the pool area is very clean and tidy. Bed is amazing. Probably one of the best we’ve stayed in in Borneo. Aircon is very good with plenty of power and offers a quiet mode. Bathroom and shower are top of the range. It offered a bath too which was a nice touch. Very good here. No noise disturbances at night. The WiFi is very good too. Amazing service. Probably on the higher end of hotel prices but what you get is extremely worth the extra money. It’s beautiful all over and just walking through the lobby is lovely.