Hotel Dengan bar di Sabah, Malaysia

Extremely satisfied! The lovely lady at the front desk upgraded our room, and her service was fantastic – she even spoke Chinese and answered all our questions. Every time we took a taxi in, they'd check our booking information, which made us feel very safe. The breakfast buffet was also very rich and diverse, and the kids had a great time. The lifeguard at the pool was also very responsible, which gave us peace of mind. The sunset was also beautiful, with few people around, so it wasn't crowded. Highly recommend!

The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!

I chose this hotel for a one-night stay before heading to the overwater bungalow the next day. Although the room facilities were a bit old, they were very clean. There's a convenience store right downstairs, and it's very close to the pier. The sea breeze was a bit loud at night, but the breakfast was excellent and plentiful.

Getting there: You need to take the hotel's special speedboat from Megaton Jetty, which takes 10 minutes to reach the hotel's pier. This is charged per person. The hotel has a Southeast Asian resort vibe, with wooden structures that show their age. There are many monkeys 🐒 in the trees outside the room, as well as lizards of all sizes and hornbills. The sand isn't very fine, and the beach isn't large; it's not really big enough for a good walk. There are no other businesses, just the hotel's three restaurants. There are also corals 🪸 not far from the shore. Cleanliness: Average. Ambiance: If you're not too particular about room cleanliness, everything else is pretty good, but I personally care a lot about it. Service: Our luggage was taken directly to our room. When we were leaving, we had to depart at 6 AM, and they prepared breakfast for us – two large bags with fruit, bread, coffee, and milk. We mentioned that the shrimp was delicious but found some other dishes hard to get used to, so the chef specially prepared a delicious plate of shrimp just for us and brought it to our table.

Many of the positive reviews for this place are likely influenced by the free coconut water offered for writing a review upon check-out. Without any incentives, I'll honestly share my experience. 1. **Pros:** The water quality around Mantanani Island is excellent, and the snorkeling and diving offer stunning views. The staff are friendly, and the island scenery is definitely worth experiencing. 2. **Cons:** The island is swarming with tour groups, and there's a constant stream of elderly people and children, so it's not ideal if you're looking for a peaceful atmosphere. We stayed for three nights, paying over 4,000, and were assigned room 27, which was right next to the staff dormitory. The facilities in the room were very old. Additionally, the adjacent room housed different tour guides every day, and we couldn't see the sea at all from our room. For independent travelers paying this price, getting a room like this is truly unsatisfactory.

The hotel's environment is beyond words; the ecosystem is fantastic. While having breakfast, various birds play around, especially many sparrows that aren't afraid of people at all. Around the golf course, we even spotted otters sharing fish, lizards hiding in small ponds, and little squirrels appearing in the trees, along with countless unnamed bird species… The hotel also has a private, long, and very fine sand beach. We even found several seashells. While waiting for the most beautiful sunset, we saw a couple taking photos on horseback, which created a very atmospheric scene. The kids absolutely loved the swimming pool. In the afternoon, there were organized games in the pool, performances by the poolside, and even a torch performance in the evening… There were so many activities! We just wanted to relax at the hotel, so we didn't get to explore many of them. Our room was on the 4th floor; opening the door, we could see a vast green area and the sea in the distance. For two adults and two children, we were given three beds, which was very spacious. There was also a good-sized balcony where we could watch the sunset and hang clothes. The children were extremely happy with Shangri-La Rasa Ria, and we had a very pleasant vacation. One more thing: they have shuttle buses to pick up guests from the city and the airport, so remember to inquire and book in advance!

Location is strategic , rooms are big enough.Aircon is good and cool enough. Overall ok just have some weaknesses for example the cleanliness. A lot of ants on table. Washing machine not functioning. Hair dryer got sparks when turn on Car park provided.

Since I arrived in the morning, they allowed us to check in early for an additional 150 MYR, and even upgraded us to a one-bedroom apartment! It was absolutely worth it, working with a sea view. The breakfast was very average, not much variety. The location is excellent, close to the Jesselton Point ferry terminal and Gaya Street. Avoid the nearby Durian Street; the durians there have no aroma and taste bad. They're not as good as those in West Malaysia or Singapore. The soundproofing is terrible. There's a community mosque with a blue dome right below the window, and they use a real loudspeaker to call for prayer five times a day. If you're a light sleeper, you might want to choose a different hotel or bring earplugs... I really don't understand how the glass quality could be so poor.

We were upgraded to a Deluxe Suite, which was a lovely surprise! We’re not sure if it was because the hotel wasn’t able to prepare our original room on time or for another reason, but either way, we’re very grateful and thankful for the upgrade. I booked two different rooms under two separate bookings, so unfortunately, we didn’t get both rooms on the same level—one was on Level 6 and the other was on Level 14. But it wasn’t a big issue for us, and we still enjoyed our stay. The unit was spacious, although the hotel does look a little dated. That said, everything was working perfectly fine—the air conditioning, TV, iron, hairdryer, etc. Considering the price, I think it was reasonable and good value for money. The breakfast was okay as well. There could probably be more variety, but for a simple breakfast, it was perfectly fine.

The room was great, and the staff were exceptionally good. We took a taxi to the hotel and intended to pay with Alipay, but the driver didn't have it set up. We'd been in Kota Kinabalu for four days, and Alipay worked for every other taxi, just not this one. We didn't have enough cash, short by over 10 MYR. Just as we were getting flustered, a staff member named Nancy Huang helped us out by paying the driver directly. We added each other on WeChat, and I offered to transfer the money to her, but her WeChat couldn't receive payments either. She said not to worry about the 10+ MYR. We felt so bad owing her after such a huge favor! Luckily, some fellow Chinese travelers came by and exchanged 20 MYR for us. This was the most heartwarming thing that happened to me in Kota Kinabalu, and I'm very grateful to Nancy. The hotel itself is also excellent, with a huge private beach, and even monitor lizards and monkeys! I'll definitely come back for a longer stay next time.