Hotel Dengan Breakfast di Matanzas, Cuba

Good resort, clean and modern. Theres restaurants, bars, small shops, pools and its on the beach. The rooms are modern, clean and big. A bus is available for free to go to Varadero city on a daily basis, multiple times. The people are approachable and helpful, very lovely people. The food is diverse, meat and veggies. Tasty vegetables and fruits.

It was a different experience, I always travel with my family but this time I decided to go to rest and be alone with my partner, which was a bit difficult for me due to different episodes I had at the hotel. As for the service of the waitresses and shop assistants, it is very good, they really make an effort to talk to the clients and make them feel like family, the cleaning is quite good, but I must say that in terms of the food it leaves a lot to be desired, most of the Cold times, without dressings to season salads or vegetables, hot juices and without sugar, there was not a day when there was butter, mayonnaise, or any other sauce to accompany food or breakfast. There is no small oven to heat a toast or a piece of bread, the lousy presentation, if I am honest there was not a day that we ate well and that is mainly due to the little management by the managers, the rather superficial supervision and the justification with all the problems that there are right now in Cuba. Serving a hot dish or a cold juice goes beyond the scarcity that there may be. The towel service for the pool practically does not work, we were waiting all day to be able to get the towels and be able to bathe, when we complained the towels appeared immediately, Unfortunately they tend to justify what was wrong with all the economic problems that exist and that we all know. You pay for a 4-star hotel and receive 2-star service to a great extent.

The room is big and clean. Three meals a day. The service staff is very friendly. There are various small performances. The room is well air-conditioned. Drinks are available all the time. The beach is very good. The sea water is very warm. Whether it is morning or afternoon, the sea water is not cold at all.