Hotel Dengan breakfast di Veneto, Italy

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.

The best even hotel I’ve ever stayed in Europe. Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details. Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel. Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel Qualify breakfast, an unforgettable enjoyment for my stay Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day.

The hotel is located about 15-20 minutes' walk from surrounding attractions and about 28 minutes' walk from the lonely San Lucia train station. However, it is not recommended for travelers with suitcases to walk, although the original picture has a good view. You can go out from the train station and take the bus line 5.2. I may not have bought the ticket properly, but it cost 9 euros to get from the hotel to the train station. The hotel is not very close or far from the shopping street. However, the walking navigation signal is easy to drift. After walking into many narrow alleys, you have to find a way out. The hotel room is small and the bathroom is large. The hotel does not provide toothbrushes. When I contacted the front desk, they said that the toothbrush was gone, which was very frustrating. The hotel is near the seaside. You can go there for a walk and have a cup of coffee in the morning. It's not bad either. The hotel recommended two restaurants: OGINA and which one is 50 meters straight on the right side of the hotel. OGINA Forget it, it's not that good. The other seafood restaurant was okay and the service was good. I ate there all day, but I had diarrhea the next morning. Maybe it was because I was lactose intolerant myself and ate a lot of cheese. The breakfast in the hotel is very basic. It costs 25 euros and 5 euros plus tax. I am not happy with the 29 euros. Overall, I spent 2,000 a night and enjoyed 3 stars in a first-tier domestic city. One advantage of the hotel is that the hassle of taxis is free. z z z

in love with our stay, the nearest stop is rialto mercato, just 100 meter walk. Perfect location to visit the main attractions. you whether can use vaporetta (water bus) or walk to the attractions. They also managed to get us vegan breakfast on top of that, really appreciate this gesture. The communication is smooth. But the only downside is the did not have lift, luckily we get the lowest floor, but i guess nothing can be done because this is one of the oldest building.

It feels like a 5-star hostel! There's a reliable security guard standing in front of the building to look out for tourists, all the staff are friendly, and above all, the facilities feel exceptionally clean. The interior design is great too. Best of all, the location is insanely good! Being close to Mestre makes it easy to find great food and soak in the local vibe, and it's just a 5-minute walk to the station, which is just awesome. If you don't have towels, you can rent them at the reception for a fee. Ciao!

Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.

The bus driver who picked us up in the evening was incredibly rude; I wouldn't even give him one star for service. We'd pre-booked the shuttle service and had already been charged online, with the order showing as confirmed. However, for some reason, we couldn't access the bus ticket page – it kept showing an error. Perhaps it was because we were using a German SIM card, or maybe there was an issue with the hotel's website (we tried again after leaving the hotel the next day, and it worked fine). But at the time, the bus driver was really difficult, you know? We tried repeatedly to explain and show him the order confirmation page, but he just said it wasn't his fault, that he didn't care about our reasons, and he only looked at the ticket page. His impatient tone and glare would have made anyone lose their cool. So, my husband got into an argument with him. I tried to de-escalate, telling him I understood it was his job and not his fault, but before I could finish, he pointed his finger at my nose, stared me down, and loudly declared, 'Yes, madam, it's all your fault!' Then he got back into the driver's seat and started muttering to himself in Italian, but in a way that sounded insulting. At that point, I lost it too. We flew all the way to Milan and took a train to Venice specifically not to deal with such attitudes. Can't there be special treatment for special circumstances? I believe such people are rare, but this one incident definitely ruined our vacation to some extent. The bus driver who dropped us off in the morning was excellent. Faced with the same issue, he let us on the bus and even said that these things sometimes happen, proving how different people can be. Now, about the hotel: it's about a 20-minute walk from the train station, so it would be more suitable if you're driving. The internal facilities are decent; the well-equipped kitchen was my favorite part. However, one toilet wouldn't flush, the shower temperature fluctuated between hot and cold, and the soundproofing was poor, likely due to it being a wooden building. The hotel has a pool, an internal shop, and a restaurant. The surroundings are quite isolated, with nothing to do nearby besides farmland and residential areas. The front desk staff provided excellent service.

Here's why I recommend this hotel: 1. **Amazing Breakfast**: The hotel breakfast was incredibly diverse, the best I've had in all of Italy. I was so excited and happy to see canned yellow peaches! Studying in London and having traveled to France, Spain, and Italy, I've never encountered canned yellow peaches at breakfast before – I absolutely loved it! 💕 2. **Great Location**: Staying at the Plaza was super convenient. It's right opposite the train station, making trips to Venice incredibly quick and easy! 3. **Modern and Spacious Rooms**: The rooms are very new and generously sized. 4. **Helpful Luggage Storage Staff**: The staff at the luggage storage area were very dedicated and responsible. 5. **Friendly Front Desk**: The front desk staff were exceptionally friendly. 6. **Chinese Food Galore**: Within a 10-minute walk, there are several Chinese restaurants! Who doesn't love satisfying their 'Chinese stomach' while traveling abroad? For all these reasons, I highly recommend staying at this hotel if you're visiting Venice.

My stay was excellent. The hotel is conveniently located, and the overall environment is clean and comfortable. The room decor is simple and modern, the bedding is soft and cozy, which ensured a great night's sleep. Although the twin room wasn't exceptionally spacious, it was well-equipped, and the natural light and soundproofing were both good. The front desk service was warm and attentive, making check-in and check-out very smooth. As an accommodation choice during my Venice trip, this hotel offered good value for money and a satisfying overall experience. I would definitely choose to stay here again if I have the chance.

We had a great experience staying at this hotel! Although it's rated as a three-star property, keep in mind that it’s three stars in Venice—which is definitely not the same as a three-star elsewhere. The charm and quality here exceeded our expectations. You won’t find a lot of reviews about this hotel, but I did come across a YouTube vlog by a mother who shared her family stay here. She said it was a really good choice—and she turned out to be absolutely right! We booked a Prestige Room with Canal View and specifically requested Room 101, which we saw on TikTok or YouTube (can't recall exactly where). The photos already impressed us, but the reality was even better. The ceiling was much higher than expected, which gave the room a beautiful, airy feel. The hotel still shows older pictures online, with an outdated TV, but we were happy to find a newer TV already installed. The amenities were excellent—truly some of the best I’ve experienced in a hotel of this category. Breakfast was on the smaller side, but absolutely sufficient. The cakes and pastries were quite decent, and having them in such a beautiful, old-style interior made it feel like we were stepping back in time—in the best way possible. A huge shoutout to the staff, who were all genuinely kind and accommodating. We felt their hospitality in even the smallest gestures, and it was very much appreciated. Lastly, the location is unbeatable—just a short walk from the Rialto Bridge, close to everything. Being so near the heart of Venice made it easy to go out and explore, then return to rest and recharge. It's also conveniently close to shopping areas, which is a nice bonus. All in all, this hotel was a hidden gem. If you're looking for a stay that combines charm, comfort, location, and authentic Venetian vibes, this is a fantastic choice. That mother on YouTube was right—it really is a great choice!