Hotel 4 Bintang di Bohemia Selatan, Republik Czech

Das Hotel hat eine super Lage, wenige Schritte vom Hauptbahnhof und am Rande der Altstadt. Der Service war freundlich. Die Einrichtung des Hotels könnte eine Modernisierung vertragen, war aber in Ordnung. Mit unserem Zimmer waren wir mehr als zufrieden: riesig, ruhig gelegen (zu einer Seitenstraße hinter dem Hotel orientiert) und sehr gut ausgestattet. Das Frühstücksbuffet fanden wir ebenfalls sehr gut, besser als erwartet. Wir empfehlen das Hotel gerne weiter, top Preis-/ Leistungsverhältnis.

Stayed here for 2 nights whilst on business , Very nice and in a great location with the main old town out the back and the castle out the front Rooms were clean, spacious and comfortable, Very good selection of food for breakfast with both hot and cold dishes Only a 10 minute walk from train station as well so very convenient!! Would definitely recommend this hotel as a good place to stay in Brno Just one thing is when walking from train station you will arrive at rear entrance and you have to go out to reception is steps or lift , there is no real sign saying it’s the hotel

First of all, an exceptional hotel in Brno near the center!! One of the most beautiful experiences, thank you very much! We were celebrating our birthday with a friend and the staff was so kind that they prepared a bottle of wine and rose leaves for us in our room. It was really wonderful and we thank you very much!!!! The breakfasts are absolutely amazing, there is so much choice that we didn't know what to choose first. The staff at the reception were very nice and friendly, they helped us in everything and gave us great tips on where to go to see all the beauties of Brno!

We had booked a room for three adult people. When we got there, there was only one prepared bed with only one duvet! We talked to a woman in the reception, and it is by far the worst hotel service we have ever experienced! At this point it was almost midnight and the response we got was that she did not know where the bedding and sheets were kept. She had us follow her and after a while she found only one duvet and one sheet for this duvet. She handed it to us like so, not prepared, and when asked she said to us: “Does it look like I do that type of work here?”. After this we went back to the reception as this was completely unacceptable treatment from a receptionist at a well known hotel chain. She was not solution oriented AT ALL. She told us there were not any other available rooms. She never apologized. She would not give her full name , and said that she was quitting her job here. She told us she hade never been in this type of situation before. She told us she had no one to ask for help and that the people who work here during the day, and who would know where the bedding we needed were, were not here at this time of the day. She told us she was not hiding the bedding from us, that she sincerely did not know where it was. We did not get the room prepared as we had booked it. She even asked us what WE (!!) thought she should do. She said that the only option she saw was to give us back our money and that we could leave the hotel, at 00:30 at night (!!!!). Outrageous!!! We were all so dumbfounded and shocked by this completely unacceptable way of treating your clients that we absolutely considered to pack up and leave. After some time of talking and being dumbfounded by this TERRIBLE service she suddenly said the she could separate us and give us one more room. We accepted this and that was it. We are going to take action after this and call the director of the hotel and tell him about this experience. This is the absolute worst service experience we have ever experienced. COMPLETELY UNACCEPTABLE! And SHOCKING as this is a known hotel chain with great reviews! I am still lost for words, as I also was after talking to that terrible employee with no service skills to say the least.

Hotel położony poza centrum miasta, wybraliśmy go zachęceni ładnymi zdjęciami, dobrymi opiniami i dostępnością parkingu. Jak się okazało ten ”premium” hotel to tak naprawdę przerobiony blok na podmiejskim osiedlu. Z parkingiem również bywało różnie, przy dużym obłożeniu ciężko było znaleźć miejsce. Pokój w porządku, ale bez szału. Śniadania smaczne, jedzenie w restauracji również. Natomiast obsługa na recepcji tragiczna!!! Przy zameldowaniu poczuliśmy się jak intruzi, pani zamiast rozwiązać problem traktowała nas z wyższością. Raziło to tym bardziej że w większości obsługę recepcji stanowili bardzo młodzi ludzie (na oko uczniowie bądź studenci). Ogólnie duże rozczarowanie, 3 gwiazdki jedynie za smaczną kolację. Niestety hotel nas rozczarował, nie polecamy....

Hotel facile da raggiungere. Prossimo al centro città. Colazione discreta. Note negative: parcheggio piccolo. Check in lento

The bed was comfortable with one large pillow. There was a small bathroom closet with a toilet and tiny sink with a pocket door, across the hall was a nice shower with a rainwater shower head and heated towel rack. The breakfast was good with a nice variety of food.

The Royal Ricc is centred right in the heart of Brno just off Zelny Trh (Vegetable Market). Both cathedral and castle are within easy walking distance as is the railway station. The reception area has a fine vaulted ceiling - setting the tone of the historic rooms above. I had a spacious front facing room - with painted ceiling overlooking the street and an outside bar opposie, I was worried about street noise late at night -but the sound proofing is very effective as I heard no outside noise. The bed was very comfortable and the en suite bathroom (with bath) was great. Breakfast is standard buffet fare - more than enough to set me up for the day. Disliked · more plugs in the room, and the lighting could be better if you wanted to ead for a long time (but why would you as the city is fanastic)

Nice location with a nearby tram that gets you to the old town in 10 min. Špilberk castle can be seen from the balcony. Free parking on the street. Good dinner menu on Christmas at the restaurant.

Modern hotel, quiet rooms, great breakfast, and VERY close to the downtown squares. What more can you ask for? Staff was helpful with any questions we had. If I had the opportunity to travel to Brno, again, we would definitely stay here! Thank you for a wonderful experience.

Das Hotel hat eine super Lage, wenige Schritte vom Hauptbahnhof und am Rande der Altstadt. Der Service war freundlich. Die Einrichtung des Hotels könnte eine Modernisierung vertragen, war aber in Ordnung. Mit unserem Zimmer waren wir mehr als zufrieden: riesig, ruhig gelegen (zu einer Seitenstraße hinter dem Hotel orientiert) und sehr gut ausgestattet. Das Frühstücksbuffet fanden wir ebenfalls sehr gut, besser als erwartet. Wir empfehlen das Hotel gerne weiter, top Preis-/ Leistungsverhältnis.

Stayed here for 2 nights whilst on business , Very nice and in a great location with the main old town out the back and the castle out the front Rooms were clean, spacious and comfortable, Very good selection of food for breakfast with both hot and cold dishes Only a 10 minute walk from train station as well so very convenient!! Would definitely recommend this hotel as a good place to stay in Brno Just one thing is when walking from train station you will arrive at rear entrance and you have to go out to reception is steps or lift , there is no real sign saying it’s the hotel

First of all, an exceptional hotel in Brno near the center!! One of the most beautiful experiences, thank you very much! We were celebrating our birthday with a friend and the staff was so kind that they prepared a bottle of wine and rose leaves for us in our room. It was really wonderful and we thank you very much!!!! The breakfasts are absolutely amazing, there is so much choice that we didn't know what to choose first. The staff at the reception were very nice and friendly, they helped us in everything and gave us great tips on where to go to see all the beauties of Brno!

We had booked a room for three adult people. When we got there, there was only one prepared bed with only one duvet! We talked to a woman in the reception, and it is by far the worst hotel service we have ever experienced! At this point it was almost midnight and the response we got was that she did not know where the bedding and sheets were kept. She had us follow her and after a while she found only one duvet and one sheet for this duvet. She handed it to us like so, not prepared, and when asked she said to us: “Does it look like I do that type of work here?”. After this we went back to the reception as this was completely unacceptable treatment from a receptionist at a well known hotel chain. She was not solution oriented AT ALL. She told us there were not any other available rooms. She never apologized. She would not give her full name , and said that she was quitting her job here. She told us she hade never been in this type of situation before. She told us she had no one to ask for help and that the people who work here during the day, and who would know where the bedding we needed were, were not here at this time of the day. She told us she was not hiding the bedding from us, that she sincerely did not know where it was. We did not get the room prepared as we had booked it. She even asked us what WE (!!) thought she should do. She said that the only option she saw was to give us back our money and that we could leave the hotel, at 00:30 at night (!!!!). Outrageous!!! We were all so dumbfounded and shocked by this completely unacceptable way of treating your clients that we absolutely considered to pack up and leave. After some time of talking and being dumbfounded by this TERRIBLE service she suddenly said the she could separate us and give us one more room. We accepted this and that was it. We are going to take action after this and call the director of the hotel and tell him about this experience. This is the absolute worst service experience we have ever experienced. COMPLETELY UNACCEPTABLE! And SHOCKING as this is a known hotel chain with great reviews! I am still lost for words, as I also was after talking to that terrible employee with no service skills to say the least.

Hotel facile da raggiungere. Prossimo al centro città. Colazione discreta. Note negative: parcheggio piccolo. Check in lento

The bed was comfortable with one large pillow. There was a small bathroom closet with a toilet and tiny sink with a pocket door, across the hall was a nice shower with a rainwater shower head and heated towel rack. The breakfast was good with a nice variety of food.

The Royal Ricc is centred right in the heart of Brno just off Zelny Trh (Vegetable Market). Both cathedral and castle are within easy walking distance as is the railway station. The reception area has a fine vaulted ceiling - setting the tone of the historic rooms above. I had a spacious front facing room - with painted ceiling overlooking the street and an outside bar opposie, I was worried about street noise late at night -but the sound proofing is very effective as I heard no outside noise. The bed was very comfortable and the en suite bathroom (with bath) was great. Breakfast is standard buffet fare - more than enough to set me up for the day. Disliked · more plugs in the room, and the lighting could be better if you wanted to ead for a long time (but why would you as the city is fanastic)

Nice location with a nearby tram that gets you to the old town in 10 min. Špilberk castle can be seen from the balcony. Free parking on the street. Good dinner menu on Christmas at the restaurant.

Modern hotel, quiet rooms, great breakfast, and VERY close to the downtown squares. What more can you ask for? Staff was helpful with any questions we had. If I had the opportunity to travel to Brno, again, we would definitely stay here! Thank you for a wonderful experience.

酒店四星級的，性價比不錯。早餐豐盛，冰箱、微波爐、電水壺都有。旁邊就是TESCO超市

Hotel położony poza centrum miasta, wybraliśmy go zachęceni ładnymi zdjęciami, dobrymi opiniami i dostępnością parkingu. Jak się okazało ten ”premium” hotel to tak naprawdę przerobiony blok na podmiejskim osiedlu. Z parkingiem również bywało różnie, przy dużym obłożeniu ciężko było znaleźć miejsce. Pokój w porządku, ale bez szału. Śniadania smaczne, jedzenie w restauracji również. Natomiast obsługa na recepcji tragiczna!!! Przy zameldowaniu poczuliśmy się jak intruzi, pani zamiast rozwiązać problem traktowała nas z wyższością. Raziło to tym bardziej że w większości obsługę recepcji stanowili bardzo młodzi ludzie (na oko uczniowie bądź studenci). Ogólnie duże rozczarowanie, 3 gwiazdki jedynie za smaczną kolację. Niestety hotel nas rozczarował, nie polecamy....

This is a new and clean hotel. However was very basic. The staff were very good and concerned about any issues we might have had. This is basically a roadside hotel at a truck stop that truckers use. A good hotel if your on the road for a long time and just need a place to rest. It really wasn’t the best for the vacation traveler. Our experience was a check in of 45 minutes due to real bad timing…was in line behind a dozen truckers and there was only one attendant. Also the included breakfast was sub par.