Hotel Dengan Gym di Central Java, Indonesia

Great location and the location has beautiful view. Such a good place to get a rest after a long day. Recommended place, but please change the bedsheets regularly, thank you.

The room is Okay, the facilities are excellent, they have a sauna, gym and instagram-able places. The pool is great for kids with balinese ambience. They have a playground too. The staff are friendly and quite helpful. But the restaurant sometimes runs out of plates, bowls, fork, spoon and glass. Tables are not fast enough to be cleaned. So I cannot drink or eat although the food is still available. They continue to serve the guests although the serving time is over. So I really appreciate it.

Here are the things considered extra servies which the guests have to pay to use: pool, cutleries to use in room when you don't order food from room service and hair dryer. That's just the things I thought to ask for, maybe tons of other things are also not free. Hospitality is awful, female crews were absolutely rude. Don't bother staying here if you're trying to have a half-decent vacation. Also, the bathroom stinks, the double bed is a fake (only 2 singles pushed together which created a hole im the middle), there are rats running around the pool area, the TV is not a Smart TV yet (old style cable only), in-house spa and massage prices were over the top.

The room is spacious, comfortable, smells good, the security guard is friendly, the receptionist is friendly, the room smells good, but unfortunately the bathroom glass looks like it's going to break, but the phone is nice and comfortable.

We stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.

Overall it is a pleasant experience staying in LK Pandanaran. I certainly would vouch value for money staying here. What I can provide here is areas for improvement to the Hotel Operator. There was a slight leak in shower head connector. Breakfast menu needs more variety rather than auto repeat daily, and freshness of salad bar/green condiments can be improved. All of which is not a deal breaker. Location, cleanliness, service, facilities - are all good. Would definitely repeat my stay here next time.

Good hotel and good service. Room clean and my family very like it. Thank you

The deluxe room is on the 2nd floor of a house-like building in a cluster with regular stairs. I got the room at the very end, no. 256. Coming home at night is very dark and a bit scary because there are many big trees and the lighting is not bright enough. There is no glass partition next to the bath up so when you take a shower, the water can spread and hit the towel and the floor gets wet everywhere

I love this hotel so much, the staff are amazing and helpfull, the bed and pillow are really comfy. The room accros mine at 10pm was open their talked loudly and i complained to front desk,and the staff immediately asked them to closed their doors so i can sleep, thank you ciputra hotel.. and the location also the best

The TV is terrible for most of the channels. When I complained, the staff said this is the best. The restaurant staff is very helpful and friendly.