Hotel Dengan Gym di North Sumatra, Indonesia

The rooms are clean and there are plenty of facilities for kids to enjoy. The AC is cold, and the cleanliness is excellent. The gym and swimming pool are all very clean.

The hotel's location is good, close to the train station and the old post office, which now houses some chic restaurants. The hotel exudes the charm of 1970s luxury. The rooms are large with all the amenities of a 5-star hotel. The pool, however, is frequented by many children and feels more like a public swimming bath. Be prepared to exercise patience at this hotel. You'll wait in line for the elevator, for a table at breakfast, and again at the egg station, all while enduring many restless children. The breakfast buffet isn't just for hotel guests; it's also heavily utilized by local families. Despite these minor inconveniences, the staff is helpful and friendly. Overall, it was a pleasant stay, and I would return if I come back to Medan.

No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers. The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough. Staff helped to bring luggage to the room. The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.

I recently stayed at Emerald Garden Hotel in Medan for 7 days and 6 nights, and overall it was a comfortable and pleasant experience. The location is very convenient, making it easy to travel around Medan for food, shopping, and meetings. The hotel environment is quiet and relaxing, which made it suitable for both business and rest. The room was spacious, clean, and well maintained. Housekeeping did a good job every day, keeping everything tidy and comfortable. The bed was comfortable and the air conditioning worked well, which is important in Medan’s warm weather. The staff were friendly and helpful throughout the stay. Check-in and check-out were smooth, and whenever I needed assistance, the team responded quickly. The breakfast selection was decent, with a mix of local Indonesian dishes and simple international options. It was a good way to start the day before heading out. Facilities like the swimming pool and gym were also available and well maintained. Overall, it was a pleasant 7-day stay, and I would recommend Emerald Garden Hotel to anyone visiting Medan for business or leisure.

My diet was a bit off and my stomach wasn't feeling well, but the hotel service was decent. We were on a business trip, and this hotel was recommended by our client. Indonesia is very humid and hot, but overall, the hotel was pretty good!

Besides being close to home, this hotel has been renovated and is now much more aesthetic. It has a swimming pool, a gym, and the breakfast is delicious. Highly recommended if you're looking for a great staycation!

It was quite good, and the staff were all very polite. The breakfast spread was also quite extensive. If I get the chance to visit Medan again, I'd choose to stay here. Currently, there's construction going on on the road in front of the hotel.

Excellent! It truly lives up to its reputation as the best in the area. The breakfast is plentiful, and it's undoubtedly the cleanest hotel in Medan. It was fantastic; the bed was made exceptionally well, and the water provided was good. I'd definitely stay here again if I have the chance.

I stayed here because the hotel close to train station & shopping mall, besides there is a vegetarian restaurant next to the hotel which is very convenient for me as a vegetarian. All the staffs were very friendly and helpful. Room was not big enough but it’s ok. Food was not bad as well.

It's our 3rd stays in 2026 😀😀. Every staff in the hotel is excellent. This time we choosed to stay at Rm 1615, unfortunately it was too warm weather on the day and air conditioning couldn't make it to level as we need, so we asked to replace another room for the next 2 nights, then all were very good as usual. Breakfast was still very good and with variety of choice. Of course, I just ate what I choose. No more taking a lot of images, all images were already in my past review😀😀