Terokai Ulasan Tetamu Hotel di Kaunti Kilifi

Silver Palm Spa & Resort
4.4/543 Ulasan
I thoroughly enjoyed my stay! It’s been wow! Your team is amazing!!!!’ They are friendly, kind and always smiling! I was treated soooo well, am dumbfounded! They made me feel at home and tended to my diet needs and requests with such warmth! The head chef (I forget his name),the chefs, Elias and his team always followed up for feedback! The service team in the restaurants, Amisi and the reception team, the housekeeping staff were just amazing! Always paying attention, quick service, I liked that they would chat abit with me in a very friendly manner. I enjoyed that!! I wish I could remember all thier names - but am terrible at that! Notwithstanding, ALL of them were great! Even the askaris and groundkeepers would always say hello with smiling faces! I have nothing negative to say or complain about!! It’s been the relaxing holiday that I really needed! I can now go back fully recharged! Thank you for the room upgrade, thank you to the team for the beautiful surprise - cake and singing last night! That was a very pleasant surprise! Thank you Thank you! I will definitely return! My home away from home! Silver Palm will always have a special place in my heart! God bless you all
Temple Point Resort
4.1/545 Ulasan
We had decided for NYE we wanted to do something special and we had been seeing a lot of Temple Point on Instagram and knew that that was the place for us to be for our New Year break. We live in Kenya and know the coast well but wanted to try somewhere new. Keeping it brief, we paid for the Deluxe room which promises a lot and I can confirm there is no need to pay for a more expensive room as they are all practically the same (there is no VIP check in and check out, there is no entertainment system, no executive lounge or facilities, no separate living room basically everything on the website is false information and not as you will receive the room). As soon as we were given our room we assumed there must have been a mistake and they simply gave us the wrong room, to our complete shock they advised that this is the room we paid for. Naturally we were not happy and spoke to Eunice, who advised us that the photos online are only 2-3 of the rooms, they are not all like that and we have been given a room that is not photographed. She also found it appropriate to laugh at us when we were showing her what was explained on the website, and that is what we went by when making our booking. It is categorically unlawful to state all Deluxe rooms come with these things and views and then give a room which quite frankly is the worst I have stayed in within Kenya. There was no compromise from the team until our third day when they said we could move rooms but at this stage we only had 2 more days left and quite frankly there was no point in doing so. Putting the room aside, throughout the resort it is dated and not well maintained and you can see all they have invested in is the Gym and Lichthaus (both which are great, no arguments there), it is a hotel which needs attention urgently. The staff everyday would ask us to pay for breakfast when we were on a half board, and everyday it would be the same frustrating conversation. There is no accountability by anyone in the resort, a simple apology and acknowledgment of false advertising would have gone a long way. Don't make the same mistake as us, and there are much much much better hotels in Watamu to stay in.
Medina Palms
4.4/553 Ulasan
I've stayed at this property before but hotel standards have really dropped. Despite having a booking for a week, I was first put in one of the worst rooms (would really not call it a villa). Room, I guess had not been occupied in a while (I guess as I was a solo local traveler, reception felt I'd accept a 'subpar room'???, was welcomed by swarms of mosquitoes; on and off sewage smell/whif near the entrance. Next afternoon (after complaining) I was moved to a better villa, however with a sagging mattress, after 2 days my mattress was changed by the housekeeping steward who took pity of my plight. Villa phone didnt work, despite multiple requests to front desk eventually fixed on 3rd day (needed working phone to call restaurant for room service, had to walk to restaurant to place order defeating purpose of room service) Meals are below average; extremely limited breakfast range and menu options. Extremely frustrating as I was working and could not get away to restaurants. Requested a late 12PM checkout - reception refused was even willing to pay for it. Note - I previously had to wait till 3PM to get access to the 'better villa' as guest was checking out late, yet hotel could not extend a 12PM checkout for me? Last straw, I gladly left hotel before 10AM and went to next door hotel; that has better guest appreciation and food quality! Pros: Amazing beach view, Terry at the Spa was fantastic, housekeeping stewards are extremely pleasant. Cons: Food, quality of rooms, thread bare linens, on and off 'whif' of sewage as your walking by the gardens, hotel standards have really dropped - definitely not value for money. Would not recommend or return!
Diamonds Malindi
4.1/543 Ulasan
The One
2.9/50 Ulasan
Kilifi Bay Beach Resort
4/537 Ulasan
Woburn Residence Club
4/50 Ulasan
Billionaire Resort & Retreat Malindi
4.4/555 Ulasan
The best gift for my birthday was my boyfriend booking this place for our first night together. From the reception to the housekeeping staff..Amazing! The serenity is healing! Clean,spacious rooms. Beautiful lawns. Well done food..Thanks to the chef. Our evenings at the bar were made interesting by Nelson and Rachel..epic services there. Fatma with a warm smile,checking on us frequently was heartwarming. Not forgetting Pendo the room steward..thank you for the room decor and oooh the Spa session!unforgettable! It was an absolute blast to be there. Thank you all.We’ll definitely come back some day.
Sun N Sand Resort & Conventional Center
3.5/550 Ulasan
My experience at the hotel was wonderful. Had a 3 bedroomed apartment over looking the ocean, fantastic view, beautiful sunrise and the sound of the ocean was so therapeutic. The apartment was clean, enough towels and water. Booked B & B. The breakfast was amazing! it's a full meal, great variety and you eat to your fill. Best breakfast was on a Wednesday, they served (viazi Karai with ukwaju, Mahamri mbaazi (truly delicious) among other wide variety of foods. The pool is very big, clean and built for fun. The staff are friendly and pleasant and always available to assist at any time. Their services are prompt, was checked in within 15 minutes. In addition, our bathroom glass slid door shattered and a new one replaced by the next morning. I really enjoyed my stay there, relaxing and peaceful, I will definitely visit again!

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Maklumat Perjalanan Tempatan

Bilangan Hotel89
Bilangan Ulasan938
Harga Purata (Hari Bekerja)RM 2,138
Harga Purata (Hujung Minggu)RM 2,138