Hotel Dengan Gim di Gelderland, Belanda

Just a short (thankfully downhill) walk from the railway station (extensive rail and bus services give easy access to almost anywhere in the Netherlands) the hotel is an even shorter walk from the north bank of the Nederrijn with its shady walks and numerous restaurants. Very handy as there is no restaurant at any IHG Express. As I arrived mid-morning the room was not ready but the staff (more about them later) were happy to store my case until I returned that afternoon (and again after checkout before leaving on an afternoon train). The room itself was a good size with a large comfortable bed, a functional desk and chair and a comfortable chair. Air conditioning kept the temperature stable and the lighting was good - not the ”fashionable” near darkness of some. Bathroom was good with a spacious shower. Everything was spotlessly clean. Coffee and tea available. Breakfast is the only meal offered and is a fairly basic standard european offering. Meats, eggs and cheeses were adequate, yoghurt good, fresh fruit salad very good indeed. Coffee was machine provided and good with a variety of offerings. No hot options (standard with the Express brand) and I did not try any of the other cold choices. Although fairly centrally located with easy access to shops and all the usual facilities and infrastructure the room was quiet and peaceful. An Albert Heijn mini-supermarket opposite attracted small groups in the evening but was not a bother - indeed very useful for an occasional small purchase. All standard and as expected for the brand so why mark it excellent? I will come back to the staff who were unfailingly excellent - helpful, cheery and friendly (though never less than professional) and recognised me by the end of day 1. A credit to the hotel and its management. This is now my first choice when next in the vicinity

Cozy and comfortable. Awesome employees as well. Their shampoo smells delicious.

Note: the hotel may charge you an extra 54% on arrival even after paying in full on Bookingcom - you will be out of pocket of that value for 31 days or whenever they feel like reverting or refunding. It got me thinking I may as well have gone for a more expensive hotel for the overall cost. In spite of this, Nijmegen is a place very close to my heart and this hotel is very well located with comfortable rooms (although a little chilly as the air con is without a warming function - being a winter visit). As a frequent visitor of hotels, at least once every 6 to 8 weeks, this hotel will meet your needs and I do like the catering for business such as a desk in each room as well as the fridge and kettle provisions. The unadvertised charge of 54% extra (out of pocket) being the main gripe, which is in no relation to City Tax or Service Charge which is ok. This overall would otherwise be a reasonably 'ok' stay.

Stayed 1 night on a Leger Holidays tour. Before arrival our guide phoned ahead to book our group of 26 people into the restaurant for dinner. We were told this would be fine and there would also be porterage for our luggage. Plus as we had an early start in the morning a take away breakfast would be supplied and we would be given a list to select our choices. However on arrival the receptionist knew nothing of the conversation stating that her colleague had gone home and no one knew anything about the prior arrangement. So no porterage and no take away breakfast list. The issue of porterage was quite a problem as there was a fair number of elderly people in our group and some of the rooms had no lift access. (In fairness the receptionist did carry one elderly gentleman's case to his room) Our group was told to go to the Restaurant at 6-30pm for dinner which we did only to be told we weren't dining in the restaurant but in the bar area. We had no proper menu to look at and on complaining we were given a hastily prepared sheet of paper with limited choice and no prices. Once again we complained about this and another sheet of paper appeared with prices. We noticed that we were being charged the same price for our limited choice menu as the Ala Carte menu so why couldn't we be given the Ala Carte menu in the first place and sit in the proper restaurant? By now it was 8pm and a couple of our group had given up on the idea of eating and had gone to bed. The service we received was also third rate. Soup arriving after the main course and no spoon to eat it with, table water was requested which arrived but nobody thought about giving us glasses to drink it, food arriving luke warm/cold. Another 2 members of our group gave up with dinner and decided to eat bar food at the bar. They ordered their food together and one arrived an hour after the first. When we finally managed to track down a duty manager and brought all the above to her attention she was unsympathetic and quite obnoxious in the manner she responded to an elderly person who raised the difficulties the hotel were obviously having in catering for a group. You would think a hotel would welcome a group of 26 into their restaurant with open arms and provide a better service. The chaotic feel also extended into the rooms. Although they were of a fair size they were a little dated. The bathroom had a very deep bathtub that was quite hazardous to get in and out of even for a tall person like myself and there was no safety grab rails. There was a kettle in the room but no English breakfast tea and paper cups. (The kind of thing you would expect in a budget hotel) In fairness the take away breakfast was good and so large it also sufficed for lunch as well. Sadly any plus points were outweighed by the appalling treatment our group received the previous evening.

We boekten een comfortkamer met ontbijt. Positief was de prijs en de hygiëne. Wat we er zelf van vonden? Een kleine kamer waar weinig comfort aanwezig was. Het bed was goed maar kort. Als man van 1.93 lang is een bed van meer dan twee meter lang eigenlijk wenselijk maar die optie werd niet aangeboden. Het ging. Een zitje was niet aanwezig of men moest het kleine bureautje bedoelen met twee gewone stoelen? Daarentegen was de televisie van goed formaat en ook vanuit bed goed te zien. De badkamer was een lachertje. Hij was schoon, dat wel, maar in een ruimte van ongeveer 1 bij 2 meter was een inloopdouche, 70 cm breed, een klein wastafeltje en een toilet gepropt. Op de toilet kon je niet recht vooruit zitten zo dicht stond deze tegen de zijwand aan. Wat wel weer goed kwam was de hoeveelheid water uit de douchekop. Je kon lekker douchen als je stilstond. Zeep was aanwezig maar een föhn ontbrak. Die kregen we later bij de receptie toen we er om vroegen. Verder was het hotel in orde. Vriendelijk personeel, een goed ontbijt en een goed restaurant. Al met al een zeer goede prijs/kwaliteit verhouding. Volgende keer geven we iets meer geld uit voor een grotere kamer als ze die hebben.

This was our first driving tour to The Netherlands from the Uk. We selected this hotel based on it being in a convenient location for visiting the Arnhem and Oosterbeek Operation Market Garden historic places of interest. The hotel was clean and comfortable and the staff were very friendly and welcoming. Our room was bigger than expected and was very quiet even though the hotel was very busy. The selection of fresh food available at the buffet breakfast was excellent and the lunch and evening meals were good quality at reasonable prices. Overall the standard of accommodation and quality of food and service exceeded our expectations for the price paid. We would certainly recommend this hotel and will also look at other hotels in the Van der Valk chain based on our experience at the Arnhem hotel.

Room condition is satisfactory. Breakfast is satisfactory.

高檔酒店。房間大 設施新，住着非常舒服。前台很好。因為酒店裡不定時舉辦各種活動，人來人往比較多。不知道為啥大半夜凌晨房間裏突然很大聲的播廣播，咱也聽不懂，播了三遍。住店客人停車免費。

Hotel got a refurb this year, and looks nice on paper. Staff very service minded, BUT that is also to cater for a few shortcomings. * Pool/sauna great, but they lack pool towels. Asking reception or housekeeping for an extra one on the room is just cumbersome. * Restaurant 'Baron' has nice HB dinners, a la carte also looks fine. But nothing like an amuse or bread with oil with the drinks, then the wait for the meal courses is long. Great staff, they found a replacement dessert for us as the standard offer was not our taste. Spacious rooms, often with shared balcony. Great buffet breakfast. Good free walking and biking routes.

This hotel is right on the city center square. Quaint, close to everything, and our room was very quiet. Parking is the equivalent of a US block away and is affordable, convenient, very safe, clean, and secure. Beds are comfortable and spotlessly clean. Bathroom is small but functional.

Just a short (thankfully downhill) walk from the railway station (extensive rail and bus services give easy access to almost anywhere in the Netherlands) the hotel is an even shorter walk from the north bank of the Nederrijn with its shady walks and numerous restaurants. Very handy as there is no restaurant at any IHG Express. As I arrived mid-morning the room was not ready but the staff (more about them later) were happy to store my case until I returned that afternoon (and again after checkout before leaving on an afternoon train). The room itself was a good size with a large comfortable bed, a functional desk and chair and a comfortable chair. Air conditioning kept the temperature stable and the lighting was good - not the ”fashionable” near darkness of some. Bathroom was good with a spacious shower. Everything was spotlessly clean. Coffee and tea available. Breakfast is the only meal offered and is a fairly basic standard european offering. Meats, eggs and cheeses were adequate, yoghurt good, fresh fruit salad very good indeed. Coffee was machine provided and good with a variety of offerings. No hot options (standard with the Express brand) and I did not try any of the other cold choices. Although fairly centrally located with easy access to shops and all the usual facilities and infrastructure the room was quiet and peaceful. An Albert Heijn mini-supermarket opposite attracted small groups in the evening but was not a bother - indeed very useful for an occasional small purchase. All standard and as expected for the brand so why mark it excellent? I will come back to the staff who were unfailingly excellent - helpful, cheery and friendly (though never less than professional) and recognised me by the end of day 1. A credit to the hotel and its management. This is now my first choice when next in the vicinity

Cozy and comfortable. Awesome employees as well. Their shampoo smells delicious.

This was our first driving tour to The Netherlands from the Uk. We selected this hotel based on it being in a convenient location for visiting the Arnhem and Oosterbeek Operation Market Garden historic places of interest. The hotel was clean and comfortable and the staff were very friendly and welcoming. Our room was bigger than expected and was very quiet even though the hotel was very busy. The selection of fresh food available at the buffet breakfast was excellent and the lunch and evening meals were good quality at reasonable prices. Overall the standard of accommodation and quality of food and service exceeded our expectations for the price paid. We would certainly recommend this hotel and will also look at other hotels in the Van der Valk chain based on our experience at the Arnhem hotel.

The sports theme is everywhere in this hotel and it's great to see, a nice change from all the anonymous hotels out there. The room was comfortable and well equipped. Breakfast was fantastic and I would strongly recommend it if you're staying here, though there is a bit of a walk from the rooms to the restaurant. Parking very close to the hotel entrance outside was free, with plenty of space. The hotel appears to be in a calm and beautiful area. Unfortunately, the booked rooms did not match what we received when we arrived. Even though a suite was included in the booking - and pre-paid for - we only received normal twin rooms. Upon raising this with the front desk and asking for a partial refund they promised to get back to me via e-mail, which they never did. I raised the issue with the booking agent who also contacted the property, but they refused to refund the partial cost. I'm afraid this cast a shadow on an otherwise pleasant stay and I'm upset that the hotel was not be willing to compensate for their mistake, even just the cost difference.

We stayed here from the 10th to 12 august while visiting arnhem. The proximity to the mainline station and central shopping area is brilliant. Hotel is easy to find, check in was quick and very friendly and the hotel is in good condition. We got the double and the single room. The single is very sparse, shower, toilet and single bed with not much else, double room was much better with a bath, 2 large single beds and much more space. The breakfast in the mornings was very tasty with a large selection of cold meats, fruit, yogurts, cerea, bread and spreads. There was also bacon, scrambled eggs and sausages, which were very good. We intend to return here on our next trip to Arnhem

Note: the hotel may charge you an extra 54% on arrival even after paying in full on Bookingcom - you will be out of pocket of that value for 31 days or whenever they feel like reverting or refunding. It got me thinking I may as well have gone for a more expensive hotel for the overall cost. In spite of this, Nijmegen is a place very close to my heart and this hotel is very well located with comfortable rooms (although a little chilly as the air con is without a warming function - being a winter visit). As a frequent visitor of hotels, at least once every 6 to 8 weeks, this hotel will meet your needs and I do like the catering for business such as a desk in each room as well as the fridge and kettle provisions. The unadvertised charge of 54% extra (out of pocket) being the main gripe, which is in no relation to City Tax or Service Charge which is ok. This overall would otherwise be a reasonably 'ok' stay.

This hotel is completely understaffed. It's ran by one front desk person who's never there, and a guy who's not in hotel uniform at night who plays poker with his rowdy friends in the lobby who doesn't want to help with anything. The AC does not work unless the outside temperature is above 18'C (for ”eco” reasons which is just a trick to save money of course). Meanwhile inside it's 25'C and you can not cool the room. There's no water bottles in the room. If you want to buy water, there's a vending machine, but you can't pay with bills or card. You need to pay with coins. If you ask the front desk for coins, he doesn't have coins of course. The cleaners did not clean for 2 days when we stayed for 4 days. So half the time there was no cleaning. Even when we explicitly asked the cleaners and front desk for cleaning and put the door sign up to clean. The gym has no weights, dumb bells, barbell. Just treadmill, bicycle, rowing machine. That would be okay, but it's not even cleaned once during our stay. It looks like this hotel chain is ran with the minimum staff and costs possible to maximize profits. But it's not a great experience. The building is functional and renovated and good though.

Lovely hotel. Great location right next to the train station, 4 mins on the train into the centre of Nijmegen with trains every 30 mins. Helpful and friendly staff. Free car parking, easy to get a space in the multi storey car park attached to the hotel. The breakfast buffet was incredible! Crepe/ omelette live cooking, extensive hot and cold buffets and even Prosecco if you fancied it.

I had a great stay here. Big room with a small kitchen, dinnertable and a sizeable bathroom. Everything clean and tidy. The room has a guesthouse feeling and not a bland hotel room appearance. Very helpful and nice staff. The guesthouse is in the middle of the city centre. 4 mins walk to the train station and 2 mins walk to the concert place Doornroosje, which was my purpose of the stay. One thing to note is that the reception is not staffed during night. If you need to check in or out after 18:00 you need to contact the staff beforehand. With your room card you can enter and leave the guesthouse at your will 24/7 so I had no problem with this arrangement. I will certainly book here again if I ever find myself in Nijmegen again.

The rooms are really nice and comfortable and everyone is incredibly nice and welcoming. They also do a great job at being eco-friendly. They do not do a great job with dinner / drink service and the food was only average. Definitely would not eat dinner at the restaurant. And things like getting water, ice, or even a coffee was not easy during the day. Could all be a lot better. And they charge for parking in an area that really shouldn't.

This hotel was a major letdown for me. Considering the price, I had at least expected a clean room. Although it had a nice-looking, old-fashioned style, my room was unfortunately filthy. To be honest, it was truly disgusting. I discovered a dozen human hairs on the bed sheets, the bathroom was stained from the previous guest, and the toilet had traces of feces(!!). Adding to my disappointment, the reception was closed when I arrived around 9:30 pm, so I had to call a phone number to gain entry (they only answered after my second call). I found my key card at the front desk, with nobody available to address my concerns about the dirty room. It felt like I had no choice but to reluctantly accept it and sleep in already-used bed sheets. Absolutely revolting! I will never stay here again!

Room condition is satisfactory. Breakfast is satisfactory.

As others have said the hotel entrance was fine, the lift wouldn’t pass uk health and safety and the walls move, and the walls are scabby. The room was small. Being British I wouldn’t normally complain, but this was below what I was expecting, even for a budget hotel. See the photos. They were full so couldn’t move, and I was told I was in one of the bigger single rooms. Thank goodness for the internet that I could escape into Netflix, although there wasn’t many place to put the computer as there was a chair and a sink (see photo). The water didn’t drain quickly in the shower, which in the eve I g went from cold to scalding. Not much positive I can add I’m afraid. The staff were ok, although I didn’t really put them to the test. I ate out as, after seeing the rooms, was not inspired to stay there. I thought it was less expensive as it’s not central- I was wrong, it’s not central but totally uninspiring.

Prima hotel. Goede ontvangst. Nette kamers. Fijne bedden met uitstekend matras en een goed kussen. Ontbijt uitgebreid en verzorgd. Kitrandjes in de badkamer blijft toch altijd een dingetje. Wat afdrukken van vingers op de spiegel en wastafel. Alleen voor de kritische kijker te zien. Toiletpapier enkel laags. Vriendelijk personeel. Nette prijzen. Voldoende parkeergelegenheid direct voor het hotel. Geen zorgen, u treft hier geen kersje meer op de appelmoes. Eten dik in orde.

As I stayed there the second time, I was again confirmed that this is a really good hotel for professional buf also leisure stays. The spacious room with a balcony, the kind and supportive staff, the breakfast with a big variety of food as well as the comfortable lounge area incl. terace, all this makes it worthy to stay there. In addition, the bikes are easy to rent for a good price, so that any kind of flexibility is offered. I will certainly come again.

Door de reviews van anderen kozen wij last minute dit hotel. Het eerste contact met de receptie aldaar was zeer vriendelijk. Bij aankomst bleek echter dat de eerste kamer die wij toegewezen kregen recent was gebruikt , er stond nog een hoog- laag bed en een passieve lift. Dit maakte een zeer slechte eerste indruk. Vervolgens kregen wij een andere kamer toe gewezen , overigens van een uiterst vriendelijke receptioniste. In de t****e kamer bleek het beddengoed niet te zijn verschoond , dit was ronduit vies. De derde kamer was schoon, in ieder geval voor het oog. Maar eigenlijk stond het hotel ons op dat moment al zeer tegen. Wij moesten heel vroeg weg de volgende ochtend. Er stonden 2 tasjes klaar met ontbijt, heel lief maar ook erg sober. Alles bij elkaar geen goede indruk van dit hotel qua schoonmaak, bedden, organisatie en ontbijt. Wel een heel goede indruk van het personeel.