The hotel is centrally located near most tourist spots and meeting points for tours. The breakfast is nice with a variety of food but would be even better if there can be variations between days. There is also a gym and sauna overlooking the harbour. A nice place to stay in town.
My husband and I booked a Superior King Plus room (which is supposed to have sea views) for 4 nights. We checked in late and were given a room on the 6th floor which looked out onto a main road and a petrol station. This room also had rubbish and a dirty sock in the bin. The staff were helpful and changed us to another room on the 10th floor from the second night, which had better views but a bad smell. Luckily we could get rid of it by opening the windows for some time. On our last morning, the hotel had a blackout and we got stuck in the lift with a flight to catch. The hotel is also a bit further from the town centre than other hotels. Having said that, the service of the reception staff was mostly very good and somewhat made up for the not-so-good parts.
Upon check-in, I was told that our booking of a twin bedroom was entitled to only one welcoming drink, providing one drink for two guests was disappointing.
For breakfast, the hotel advised that the first hour would be busy, but the non-rush hours were even more crowded, making it difficult to enjoy our meal.
Additionally, there was no kettle in the room; guests must go to the 11/F common area for hot water, which was extremely inconvenient.
On a positive note, the gym was reasonably good. The view from 11/F is stunning. Overall, while there were some highlights, key areas need improvement.
The location is amazing! All the pick up spots for the activity were 3-10 mins walk. However, the nightmare started when we got to the room to realise that the bin was full….
We tried to talk to the front desk but it was late in the afternoon and we were told no one from room service is there and we can’t change room cos they full….
Even though the next day in the morning a bus full of tourists came and I don’t believe that many checked out in few hours
Again location is good, but it is not a cheap price you’re paying for the bare minimum of cleanliness
Didn’t take any pictures of our actual room, but it was as shown in pictures!
It was easy to spot the hotel. Also conveniently near supermarket, convenience store and petrol stations.
Our room faced the beautiful mountain so it was really nice to wake up to it.
Hotel buffet spread was just right and the whole place felt very homely. Staff were friendly as well!
Would definitely stay here again.
A hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
The best hotel in Tromso for us. Everything is just walking distance. Food was great . Service was great. All the staff are so nice . Thank you Clarion Hotel Tromso.
The hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
Stunning full sea view resorts we had… resort are clean. We stay for 5 nights. Daily breakfast is good… staff & reception are friendly, courtesy & helpful…. Beautiful scenery around the resorts…& we are lucky , 2 of the night we witnessed auroras northern lights right from our resort balcony… amazing with the beautiful stars…..but most importantly to stay here you must drive…
The room is spacious and clean. Great view from the room's window. I really like the room layout and it is beautifully furbished. The kitchen is great because it comes with A COMPLETE set of kitchen utensils. You will never run out of anything. This is also my first time staying in an apartment-like hotel in Europe, so I was impressed by the dishwasher. The floor is also warmed, which I like. Especially, in the bathroom, my feet didn't feel cold at all, unlike other places. I could not use the kiosk to check-in, but it worked just fine on my iPhone. I was worried about using smart key in my iPhone, as I read a lot of complaints from other reviews. However, it worked perfectly, including the entrance, elevator, and my room. I had no issue at all despite my thick phone case. During my stay, I met no staff. Luckily, there was not any issue, so everything was fine. Lastly, the location is the best. it is located in the centre, and there are several supermarkets nearby. Overall, it is a great place to stay and the price is very affordable. I think I will stay here again if I have a chance to return to Tromsø.
Sangat Baik
92 ulasan
8.1/10
Harga bermula
€ 87
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Gym di Troms
Terokai Ulasan Tetamu Hotel di Troms
Lihat semua
8.7/10
Very Good
OongavinThe hotel enjoys a very strategic location, making it convenient for sightseeing, shopping and eating. I particularly enjoyed the breakfast spread, which offered a wide variety of options, although it can get quite crowded on weekdays, making it difficult to secure a table. The staff were consistently friendly and attentive. One suggestion for improvement would be the addition of facilities like a sauna or other winter-friendly amenities. Harbour view from the window is nice (see attached). Overall, it was a very enjoyable stay.
HHitesh8985This is a 4-star hotel, but they didn’t even provide a complimentary water bottle for welcome, which was surprising. Even many 2-star hotels offer this basic service. I have stayed in both 5-star and 2-star hotels, and this felt disappointing. Small details like this really affect the overall guest experience.
ZZhijunThe service was great. It's close to the city center, about a 10-minute walk to the northernmost McDonald's 🍔, and the Arctic Gate is just 3-5 minutes on foot behind the hotel. The hotel's 12th floor has an open-air rooftop, offering a fantastic view of the cable car 🚡. If you're lucky enough to catch the Northern Lights, it's an excellent viewing spot with an unobstructed sky. The hotel breakfast was a bit monotonous (Western-style), though smoked salmon was plentiful, and there were some local specialties. I found the first-floor restaurant not to be great value for money for dinner. The 10th-floor restaurant requires a reservation in advance, and if you get a window seat, you can see the Arctic Cathedral ⛪️ across the fjord. The food there was delicious and much better value than the 1st-floor restaurant. In Tromsø, it was the best restaurant I've been to (in my personal opinion). The hotel lobby on the first floor has a very convenient taxi calling machine; you can wait in the lobby and then directly hop into the taxi when it arrives at the door.
GGuest UserThe hotel is in a very convenient location, making it easy to get around the city. It is well-equipped with basic essentials for simple cooking, which is a big plus for travellers who prefer to prepare their own meals. There is also a supermarket located just next to the hotel, and a bus stop only a stone’s throw away, making daily travel very hassle-free.
However, the room size is quite small. Once we opened up our luggage, there was barely any space left to walk around comfortably. This may be something to consider for guests travelling with larger suitcases or planning a longer stay.
Overall, the stay was practical and convenient mainly due to the excellent location and useful facilities, but the limited room space did affect our comfort.
GGuest UserA hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
OONG JesslynI requested for sea view but upon check in I was given a room facing a dark alley it’s horrible it’s my first time to Tromso. I went back to reception and paid a fee to upgrade to sea view room number 513. This room was breathtaking I enjoyed the night and morning view so much. A bit noisy coming from passerby due to the slippery walkway in front of hotel. The Pust access is located right in front of hotel. Hotel serves tea time and dinner as well.
GGuest UserUpon check-in, I was told that our booking of a twin bedroom was entitled to only one welcoming drink, providing one drink for two guests was disappointing.
For breakfast, the hotel advised that the first hour would be busy, but the non-rush hours were even more crowded, making it difficult to enjoy our meal.
Additionally, there was no kettle in the room; guests must go to the 11/F common area for hot water, which was extremely inconvenient.
On a positive note, the gym was reasonably good. The view from 11/F is stunning. Overall, while there were some highlights, key areas need improvement.
11347272****The hotel is in a great location, right by the sea. If the weather is clear, you might be able to see the Northern Lights from your room. The facilities are quite new, the bathroom is spacious, there's 24-hour coffee in the lobby, and the front desk staff are very friendly. It's a good hotel.
XXiaoxiaomaomaochongAfter visiting the Lofoten Islands, Tromsø felt more like an optional stop than a must-see.
Location: The hotel's location is good, close to the pier.
Room: The hotel corridors and rooms looked quite dated, not at all like a five-star hotel. The view outside the window was nice, especially the outdoor scenery from the large windows in the hallway was beautiful.
Service: Luggage storage after check-out at this hotel is self-service. They don't provide a storage receipt. The room was piled high with luggage, and the door was left open, so it really depended on how trusting the guests were.
Taking the cable car in Tromsø to see the city view from the mountain was great, but everything else was just average. As for the Northern Lights, you can see them in both Tromsø and the Lofoten Islands during winter.
AAdeLooImpressed by the very good services provided by staff. Packed our breakfast when we have a morning ferry to catch, store our luggages when we are away for 2 nights. Location is convenient, room is of good size and clean. Perfect.
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