Hotel Dengan Pengambilan dari hotel di Morelos, Mexico

第一次住這間酒店，雖然價錢感覺有點貴，但是還是值得的，位置可以，房間比較大，設施也齊全，又多加訂了一晚。

The restaurant service had in the one hand, very nice waiters and waitresses but also had an incredibly unprofessional and disrespectful waiter (Damian). His approach to being a busy waiter is that the clients have ”to accept that breakfast will take about 30 minutes to be served” ” to be quiet to allow him to explain his perspective about how to request the breakfast to get a better price or else, assume to be charged more” not to mention that he told us there was no orange juice while other waiters were serving it to other tables all those 2 hours we were there. At the end, we waited 2 entire hours from the moment we arrived to complete our breakfast and an incredibly bad taste for our first vacation day. We spoke with the restaurant manager and while we got apologies and a very nice treatment by all the other staff members the following days, the last day of my stay (business portion of my trip) and to my dismay , when a very important professor with whom I was sharing breakfast asked this same waiter if they could please serve her breakfast as they were taking long and as we were going to be late, his response literally was ””well I'm sorry but you will have to wait as much as needed to get your food”!!!!!!! As I am spending so much time writing this negative review, I hope you can appreciate that if I do it is because it is very upsetting to spend money or the money of companies or institutions that pay this hotel to host their guests to be treated and talked in such an unprofessional way while it is also sad that the hard work of all the other staff members is tainted by one really unprofessional waiter.

Las personas que nos atendieron todos fueron amables, los alimentos del restaurante de la alberca fueron servidos rápidos y ricos. Solo el hotel está sobre la autopista, hay que mover en el auto o en el uber si quieres salir del hotel Pero todo estuvo muy bien.

Muy agradable experiencia la Sra Lety administradora del lugar bastante accesible y servicial excelente actitud son las detalles que hacen la diferencia. Lugar limpio y bastante tranquilo aunque se compartan áreas de uso común único detalle el acceso vehicular. Algo reducido pero l recomendable es moverse a pie y disfrutar del lugar. Aparte es PET friendly

Great place to stay! The hotel is clean and well kept. Our room was a decent size and clean. The king bed was comfortable but the pillows were no good. They need to invest in new pillows. The bathroom was a good size with plenty of counter space. The shower was big and had great water pressure with hot water. The breakfast buffet was good especially with it being complimentary. There are plenty of parking spots onsite. The front desk staff were friendly. It was easy to get to from the highway. The only issue was the false sense of security. We never felt unsafe during our stay however it would be better if they actually used their “security” measures as they were intended. With all that said we will definitely stay here again next time we are in town.

第一次住這間酒店，雖然價錢感覺有點貴，但是還是值得的，位置可以，房間比較大，設施也齊全，又多加訂了一晚。

The restaurant service had in the one hand, very nice waiters and waitresses but also had an incredibly unprofessional and disrespectful waiter (Damian). His approach to being a busy waiter is that the clients have ”to accept that breakfast will take about 30 minutes to be served” ” to be quiet to allow him to explain his perspective about how to request the breakfast to get a better price or else, assume to be charged more” not to mention that he told us there was no orange juice while other waiters were serving it to other tables all those 2 hours we were there. At the end, we waited 2 entire hours from the moment we arrived to complete our breakfast and an incredibly bad taste for our first vacation day. We spoke with the restaurant manager and while we got apologies and a very nice treatment by all the other staff members the following days, the last day of my stay (business portion of my trip) and to my dismay , when a very important professor with whom I was sharing breakfast asked this same waiter if they could please serve her breakfast as they were taking long and as we were going to be late, his response literally was ””well I'm sorry but you will have to wait as much as needed to get your food”!!!!!!! As I am spending so much time writing this negative review, I hope you can appreciate that if I do it is because it is very upsetting to spend money or the money of companies or institutions that pay this hotel to host their guests to be treated and talked in such an unprofessional way while it is also sad that the hard work of all the other staff members is tainted by one really unprofessional waiter.

Las personas que nos atendieron todos fueron amables, los alimentos del restaurante de la alberca fueron servidos rápidos y ricos. Solo el hotel está sobre la autopista, hay que mover en el auto o en el uber si quieres salir del hotel Pero todo estuvo muy bien.

Great place to stay! The hotel is clean and well kept. Our room was a decent size and clean. The king bed was comfortable but the pillows were no good. They need to invest in new pillows. The bathroom was a good size with plenty of counter space. The shower was big and had great water pressure with hot water. The breakfast buffet was good especially with it being complimentary. There are plenty of parking spots onsite. The front desk staff were friendly. It was easy to get to from the highway. The only issue was the false sense of security. We never felt unsafe during our stay however it would be better if they actually used their “security” measures as they were intended. With all that said we will definitely stay here again next time we are in town.

Excelente servicio y atencion de todos