Hotel Macau dengan Bar

Genuinely the best hotel that I’ve stayed at, the service they provide is consistently top notch. They truly make you feel comfortable and assisted through your whole stay. I had went there to celebrate my birthday, they provided wine, cake, decor and the nicest view! The staff in the pool are also amazing. I enjoyed my stay so much, money truly well spent andwill be coming again!!

All was good except the smoking smell in the room althogh it was a non smoking room. The smoking smell was so strong that I couldn't sleep well. They changed the room next day and it was ok. The Ramen resturant was just down there and many shops connected to other hotels.

The hotel is great, the view is awesome—facing the sea—and the room is big and clean. Special thanks to Yuki, the gym worker, who helped my girlfriend find the AirPod that we forgot to take after the gym. He even helped us open the machine to get it since it had dropped inside. I really appreciate it, and he was so nice to do all of that. The receptionist, Steven, was also nice; he helped me follow up on the case of the missing AirPod and finally brought it to my room. The service is awesome. I’m looking forward to coming again.

Very warm, attentive, friendly and helpful service staff from the moment we checked in at the reception to the concierge where the smiling staff, Jeffrey, offered to get an umbrella for us when it was drizzling and getting us a cab to travel to our destination. Very generous complimentary pressing service for my clothes and were delivered promptly within a day and placed nicely in my closet. When I requested for a bucket of ice cubes to chill my wine, the service staff even brought in an extra tub of ice cubes in case I needed to put into my drinks. Fresh fruits and bottles of Evian water in our room were provided daily. Personalised message from our housekeeping staff who took the initiative to provide extra bottles of Evian water for our consumption. Late checkout offered by the reception and we were pleasantly surprised and greatly appreciate this kind gesture. Have been to many 5-star hotels but the service here is another level up! Kudos to all the staff at St Regis Macau! Your service is impeccable!

The hotel was very conveniently located near to tourist attractions. Room was very clean and well-equipped with thoughtful chargers provided and a Dyson hairdryer. There's a 7-11 nearby as well. The counter staff were all very friendly and for the last day here there was Wilson Ying & Delia at the counter who were very helpful.

“We had an exceptional stay. The front desk team provided efficient and courteous service, and the room upgrade was much appreciated. The accommodations were spacious and elegantly designed with a beautiful view. Our children especially enjoyed the heated pool. It was a wonderful experience, and we look forward to staying with you again.”

Overall, the hotel is quite clean clean and tidy, however they do not have gym room, and they don’t have ****** attach with the Hotel, which is a bit surprise to me.

We last came in Easter 1993 or 1994 soon after the hotel first opened. Now it's a bit worn out, unavoidably, but the view and the services are still superb. A great hotel to escape from the ****** and hassle of the city. We enjoyed ourself very much.

The hotel is very accessible, and the room is spacious and clean. The food is good and provides a great start to the day. However, the night duty FO was not very approachable or friendly. Improving hospitality skills would greatly enhance the overall guest experience. He did not initiate to brief us on the restaurant location or breakfast hours, even though breakfast was included—I had to ask instead. It seemed he assumed that guests were already familiar with the hotel facilities. Additionally, the security personnel could be more approachable, as maintaining professionalism while being friendly would further enhance the guest experience. Overall, the experience was very good. The concierge, bell staff, restaurant team, housekeeping, and pool staff all provided excellent service. ♡♡♡

Hotel ini terletak di lokasi yang baik, mudah untuk melancong, makan dan membeli-belah, dan mudah untuk mendaftar masuk di pelbagai tarikan. Hotel ini menjimatkan kos dan bilik-bilik adalah luas. Kedua-dua katil di dalam bilik berkembar adalah besar. Perkhidmatan meja depan adalah baik, biliknya agak bersih, dan tidak ada bau yang pelik Secara keseluruhan, saya sangat berpuas hati.