Hotel Macau dengan Bar

Genuinely the best hotel that I’ve stayed at, the service they provide is consistently top notch. They truly make you feel comfortable and assisted through your whole stay. I had went there to celebrate my birthday, they provided wine, cake, decor and the nicest view! The staff in the pool are also amazing. I enjoyed my stay so much, money truly well spent andwill be coming again!!

Clean and tidy, very spacious. Special thanks to Jaypee for being very accomadating and making our stay comfortable and worth it. Surely will comeback again next time. 👍👍

I think they have the best room view for the city. I loved that view. Breakfast was supereb and delicuous. Service top of the top. Swimming pool and spa area great. To sum up that was the best hotel that I have ever stayed in my life.

Hotel is new and the room is extremely clean. Good size for couple. Bed is comfortable and each guest has 2 big pillows which I found to be a bit soft. The staff are extremely helpful and gave assistance whenever there’s a request. One thing to note is that we requested for housekeeping when we left the room at 9+am and when we return at 3+, housekeeping has not come. Understandable cos it’s a big hotel with many rooms.

Butler service was good. They were able to meet all my needs. And for the one time it failed, the service recovery was excellent.

Excellent service provided by the hotel, we were assigned by the hotel on the 27/F, looking at the view of Parisians directly. The view is amazing. Besides, the hotel has cross-over with Disney with many nice decorations of Disney characters. We have also booked the studio city water park, the facility is all new and the staff are so helpful. Overall speaking, we enjoyed the trip and the experience in the hotel so much.

Great hotel with free shuttle services within the group (Studio City, City of dreams & W Macau) We were upgraded to Suite by Brian as our double celebrations stay for 3N. Size of 100sqm with a bath tub, 2 toilets facilities & a huge living room. Free flow of water supplies.

We are a family of four and stayed in this resort for 1 night. Even though the weather was a bit challenging because of the rainstorms, the resort and the service did not disappoint us. I highly recommend this place for families especially with small kids because of the great scenery and facilities. They also provided us kids amenities, and baby bath tub, a baby crib, and even bottle steriliser which is a big plus points. Although it was raining continuously during our stay, we were still able to enjoy swimming because of the indoor pool. A big thumbs to the front desk staff named Jenny who made sure that everything went smoothly From check in until check out. However, some of the staff in Cafe Panorama were a bit disappointing. during dinner and breakfast, we observed no smiling faces and slow service even though there were only a few guests which gave us the impression of unfriendliness. The food is good though, they also serve Indian cuisine which is a good diversity on their Menu. All in all, a great experience indeed.

The hotel is very accessible, and the room is spacious and clean. The food is good and provides a great start to the day. However, the night duty FO was not very approachable or friendly. Improving hospitality skills would greatly enhance the overall guest experience. He did not initiate to brief us on the restaurant location or breakfast hours, even though breakfast was included—I had to ask instead. It seemed he assumed that guests were already familiar with the hotel facilities. Additionally, the security personnel could be more approachable, as maintaining professionalism while being friendly would further enhance the guest experience. Overall, the experience was very good. The concierge, bell staff, restaurant team, housekeeping, and pool staff all provided excellent service. ♡♡♡

Jika saya boleh memberi 100 bintang, saya akan! Berada di sana untuk ulang tahun istimewa kami, hotel menawarkan kami sebotol wain percuma! Apatah lagi naik taraf bilik percuma ke suite kerana bilik kami dipenuhi dengan bau asap. Suka tempat ini! Mereka sangat hangat! Lokasinya juga hebat! 5 minit berjalan kaki ke hotel Wynn dan Lisboa, dan berdekatan dengan banyak kedai makan dan kedai serbaneka, barangan runcit. Sudah tentu pilihan yang baik! Bilik besar dan selesa juga