Cari Hotel 5-Star di Macau

I stayed at the NUWA hotel in Macau from October 13th to 17th, 2025, and found the front desk service to be excellent, while the breakfast offerings were quite satisfactory. Although construction was ongoing in various areas, which occasionally caused noise, the staff remained remarkably courteous and attentive, consistent with my previous experiences at the property. However, despite visiting during weekdays, complimentary room upgrades were never offered throughout my stays. The hotel's location in the heart of Cotai makes it exceptionally convenient for exploring Macau's attractions. What particularly impressed me was the turndown service—requests were handled promptly and efficiently. Whenever I had dining reservations or sightseeing plans, I could request the service and return to an impeccably prepared room, allowing me to enjoy the rest of my evening undisturbed. This level of responsiveness sets NUWA apart from other hotels, where such services are typically less accommodating. The turndown service has consistently exceeded my expectations. My only reservation concerns the water dispensing system. While I appreciate the property's commitment to environmental sustainability, the current setup proves rather inconvenient in practice, which is disappointing.

Genuinely the best hotel that I’ve stayed at, the service they provide is consistently top notch. They truly make you feel comfortable and assisted through your whole stay. I had went there to celebrate my birthday, they provided wine, cake, decor and the nicest view! The staff in the pool are also amazing. I enjoyed my stay so much, money truly well spent andwill be coming again!!

All was good except the smoking smell in the room althogh it was a non smoking room. The smoking smell was so strong that I couldn't sleep well. They changed the room next day and it was ok. The Ramen resturant was just down there and many shops connected to other hotels.

Cari hotel sementara waktu malam! Tiba-tiba saya ternampak sebuah hotel baru di trip.com bernama Hotel Renjian! Tempah sekarang! Masuk bilik hotel! Anak sudah menangis! Wah! Wah! Walaupun bilik ekor! Tetapi lebih besar daripada bilik lain! Kakitangan yang bertimbang rasa juga datang dengan bekalan kanak-kanak! Zhong membawa selipar pelbagai saiz dan membandingkannya dengan kanak-kanak! Saya mempunyai malam yang baik untuk mendaftar masuk dahulu! Walaupun topeng mata datang dengan semburan bantal! Tetapi mereka semua mempunyai cenderahati dan bar mini Yingji Alangkah baiknya Zhong Gai malam itu👍! Sarapan pagi kedua adalah sangat baik!

The hotel is great, the view is awesome—facing the sea—and the room is big and clean. Special thanks to Yuki, the gym worker, who helped my girlfriend find the AirPod that we forgot to take after the gym. He even helped us open the machine to get it since it had dropped inside. I really appreciate it, and he was so nice to do all of that. The receptionist, Steven, was also nice; he helped me follow up on the case of the missing AirPod and finally brought it to my room. The service is awesome. I’m looking forward to coming again.

Very warm, attentive, friendly and helpful service staff from the moment we checked in at the reception to the concierge where the smiling staff, Jeffrey, offered to get an umbrella for us when it was drizzling and getting us a cab to travel to our destination. Very generous complimentary pressing service for my clothes and were delivered promptly within a day and placed nicely in my closet. When I requested for a bucket of ice cubes to chill my wine, the service staff even brought in an extra tub of ice cubes in case I needed to put into my drinks. Fresh fruits and bottles of Evian water in our room were provided daily. Personalised message from our housekeeping staff who took the initiative to provide extra bottles of Evian water for our consumption. Late checkout offered by the reception and we were pleasantly surprised and greatly appreciate this kind gesture. Have been to many 5-star hotels but the service here is another level up! Kudos to all the staff at St Regis Macau! Your service is impeccable!

Great facility for kids. Although I didn’t go my daughter nor my wife, I I will definitely stay here next time, especially if the prices are hard to beat. I wanna bring my daughter to the kids club and the playground, which looks quite modern though a little bit old. Pool is great for kids and adults since there are three levels less than 1 m for the kids, 1.5 m for the adults and 2.5 m for the serious swimmer. They also have tennis courts, which I think is complementary for one hour. I didn’t get a chance to play tennis on the court, but definitely worth staying if you’d like the sport.

“We had an exceptional stay. The front desk team provided efficient and courteous service, and the room upgrade was much appreciated. The accommodations were spacious and elegantly designed with a beautiful view. Our children especially enjoyed the heated pool. It was a wonderful experience, and we look forward to staying with you again.”

Beautiful hotel and great amenities. Rooms are spacious with a wonderful view of the garden or ocean. Although we are a couple sans children, the hotel is very family friendly with two pools (one indoor, one outdoor). Outdoor pool had an area for children with a zip line and balance obstacles. Children’s club with indoor bounce house, board games, table tennis table, pool table, foosball table and outdoor jungle gym. Changing room has a steam room, sauna and showers. Easy to order food and drinks pool side via QR code however service can be a little slow therefore expect to wait a little bit for what you ordered to be delivered. Breakfast buffet had a lot of options and price is very affordable, with a discounted price for children. Highly recommend staying here and we will stay here again in the future.

We got upgraded to Junior Suite (not sure what's the name in trip.com maybe deluxe twin suite with a double bed and a twin bed Overall good in terms of price and size due to the upgrade! Here are some remarks: Bathtub water out is very quick, sufficient toilet stuff. However, the second toilet without bathtub is VERY LOUD all the time (make water noises?) which kinds of disrupts sleeping even if the door is closed. The aircon blowing towards the twin bed and single-person is very cold if I want to sit there About the swimming pool, U MUST WEAR SWIMMING WEAR INCLUDING **SWIMMING HAT** TO SWIM, I didnt know that so we paid MOP$66 for one at the reception. Showers and changing room are inside the swimming pool area and good hair products and hair dryer is provided!! About the lobby, there are not many seats provided and the lobby toilet can be smoky. Luggage storage is free!