Hotel Romantik di Macau

Keya and Jim at the front desk were exceptional. We had a new born baby travelling with us and Keya was extremely well mannered by coordinating bell service and walked with us in to our beautifully baby-prepped room and showed us key amenities to enhance our stay -eg baby bottle warmer, kids towel, slippers, kids dental kit, shampoo/shower gel etc. The shopping arcade in the Galaxy Promenade was absolutely stunning, so clean and grand. Food selection was great and there is a huge Apple Store inside. Galaxy hotel also has a top tier hotel-guest only kids play area which is one of the best in the area. As a bonus, Galaxy hotel is located not too far from traditional old city streets with lots of top street food and historical building to take pictures （Rue de Cunha and surrounding areas). This is a great place to stay for all families. Our family felt so well taken care of and we will be back next time.

Unbeatable location in Macau's city centre — Senado Square, Ruins of St. Paul's, and ******* are all within walking distance. Rooms were clean and comfortable, Wi-Fi reliable, and dining options excellent. Friendly, attentive staff throughout.

I stayed only for 1 night and I was kindly upgraded to a double room. The location is wonderful! Reception is friendly and nice. Deposit is required (do not forget some cash). Breakfast is in Chinese style, so in my opinion for westerners it is better to have some food somewhere else. The room itself is quite comfy and fine. However, there's no desk, which might be a problem for traveling remote workers. The carpet, as in many Chinese hotels, seems never be washed or beaten. There’s a bath 🛁, but the tap and showerhead in the room 905 seems need to be fixed (actually seems like better be changed), because of the water pressure issue and limescale. But it is a good value for money though 💰

***Ia berdekatan dengan Lisboa dan perhentian bas ke terminal imigresen Macau juga berdekatan. Tarikan pelancong seperti Dataran Senado berada dalam jarak berjalan kaki. Terdapat juga banyak restoran Cina berdekatan. Terdapat juga kedai serbaneka dan kedai tart telur yang terkenal berdekatan. Kemudahan seperti syampu disediakan, dan tandas bersih. Air botol juga disediakan. Ia adalah penginapan yang bersih dan harga berpatutan, jadi saya gembira.

The location is idealistic. Not too far from the city and the place is very convenient alot of nearby restaurants and supermarkets that open 24 hours. If you like to experience old city of Macau you should try this hotel. I recommend this place

The day we arrived, front desk gave us the room unormally small. I never thought I meet such small & irregular room in five stars hotel. We made a complaint and they change to bigger size, normal room. THIS HOTEL MUST CLASSIFY THIS SMALL ROOM TO LOWER PRICE. If the client no complaints, they will continue to sell this small room in normal size room tarif. THIS IS NOT RIGHT. And I need say; the breakfast is too poor. is it really the breakfast in five stars hotel?

Hotel is old and tired, need renovation badly. However room is clean and tidy. Reception service was so-so and not welcoming. Check-in was good though, just the night time when approached another receptionist for my own room number but was given a cold and not welcoming reply. It was normal for guest to forget their own room numbers as they don’t stay permanently. However a simple way to verify was guest able to give his identity numbers and name. Or hotel can always accompany the guest to the room to verify. However this guy was so unpleasant and blunt in his replied. Will not stay again in this hotel.