Hotel Pantai di Playa Del Carmen

This hotel is perfectly located on a block away from the main *****. You can hear the music carry over from nearby bars but that didn’t bother me, it’s expected in a location like this. Upon checking in they give you a tv remote and tell you not to move the thermostat. The AC was fixed to run all night and did not have an automatic feature, so it made for extremely cold nights. The reason I lowered the rating is the customer service. You are given only two towels and there was no hand towels at all. I tried calling the front desk but nobody answered the 6 times I called. I had to go down and grab one myself where I was asked to sign one out. No big deal. However, the following day housekeeping took this towel and never replaced it. I hope I don’t get charged for a small hand towel

T’es bel hôtel chambres spacieuse belle piscine Personnel aimable petit déjeuner correct Dommage que le cappuccino du matin soit payant quand on a le peut-il déjeuner est inclus Au calme malgré l’emplacement dans le centre Très proche de la gare routière Je recommande

We stayed at the Viva Azteca Hotel for 7 days to celebrate our wedding anniversary. When we entered our room, the small gestures made for our anniversary made us very happy. All the staff members are smiling and doing their best to ensure you have a relaxing holiday. The resort has a perfect beach. However, the sea was very wavy and covered with sea plants. The food and evening shows were very good. There are plenty of places to visit around the hotel. It is also within walking distance to the 5th Avenue in the center. As a result, we had a wonderful holiday. Thank you Viva Azteca, you brought color to our lives.

Unfortunately, the stay was disappointing because the room category I had booked and which was more expensive was not available when I checked in. The room I was assigned afterwards was so loud that I asked to be changed because it was impossible to sleep. The staff claimed that the hotel was fully booked, but rooms were available to book on various booking platforms! Strange.

Personally, the music sound from the bar did not inturrupt us because we are used to those noise. But if you need a quiet place to sleep, then the hotel would be the bad choice. They did not have a hair dryer so we should’ve dry hair with A/C🤣 There were some bugs like ants and mosquitos which freaked my partner. But “I” was satisfied about the hotel’s cleanness and in/exterior because it looked quite good. If you like bar, there is a good bar in front of the hotel and also a taco place. Overall, the experience in the hotel was quite good for me and the location was also so good because it’s so close(one block) from the 5th ave.

El hotel tiene una gran ubicación, muy bien conectado. Las habitaciones son amplias y aíslan bastante el ruido, considerando que es una zona con muchísima contaminación sonora por los restaurantes y las fiestas que acaban hasta entrada la madrugada. El personal es amable y cordial. El desayuno esta razonable, pero preferimos perderlo y desayunar en otros sitios con mejor calidad. La alberca en la terraza es agradable, sin embargo el hotel no proporciona toallas adicionales a las que te dan en la habitación, lo cual no es conveniente.

프라야 델 카르멘 지역에서 가장 핵심적인 위치에 있어요. 해변도 가깝고 버스도 가깝고 마트도 가깝고 이지역에 여행오실 예정이라면. 이 호틀을 선택하지 않을 이유가 없네요. 단. 조용히 책읽는것 좋아하고. 불면증 있는분에게는 이 호텔이 맞지않아요. 호텔은 아름답고. 안쪽 객실은 비교적 조용해요.

C’était un hôtel magnifique. Les réceptionniste étaient très très accueillant et très à l’écoute de nos besoins. Le ménage a été fait tous les jours dans notre chambre. C’était splendide. L’emplacement est parfait, et la piscine est très agréable ni trop froide ni trop chaude. Parfaite pour le temps. Je reprendrai cet hôtel si je reviens à Playa Del Carmen. Le rapport qualité prix est imbattable à un emplacement aussi près de la mer. Je ne comprend d’ailleurs pas les commentaires négatifs sur cet hôtel !  Bref un sans-faute pour notre part…

Me gusto el hotel en general, solo pasamos una noche, el estacionamiento es amplio, me gustó mucho el desayuno, tiene lo que promete y sabe rico. Todo el personal fue muy amable. Quizá solo hace falta la limpieza en la ducha, tenía un poquito de moho en algunas partes de la boquilla y tubos. También los pasillos les hace falta mtto o pintura. La alberca pequeña pero suficiente para relajarse. Creo q si volvería, es una muy buena opción cuando traes coche y vas a andar de tours. Relación precio vs lo que ofrece.. excelente 👌.

The service was nothing short of brilliant! Friendly staff (thank you Sofia and Marisol). Slight issue with the water in our shower in room 201, so we were immediately offered to move to another room 305 with was smaller but sunnier and much better shower . The Housekeeping was wonderful too. The rooms were clean and lovely. Fantastic location. The only thing to keep in mind is that there’s a bar with a live band that plays late into the night, so if you like your peaceful sleep before 2:30 or 3 am then this hotel is not for you! There can also be noise from passers by and street performers. Otherwise, perfect central location on the 5th Avn. near to the player Mamita next to many 4/5 stars hotels. It’s lovely place to stay. Oh also, there is a rooftop little pool with jacuzzi and its perfect for quiet sunbathing too if you don’t like sand