Name: The Fairmont Heritage Place Ghirardelli Square
Address: San Francisco, Amerika Syarikat
Rating: 9.1

Kanada

Vancouver

Emiriah Arab Bersatu

Dubai

Amerika Syarikat

San Francisco

Arab Saudi

Riyadh

Maghribi

Sale

Mexico

Solidaridad

nice building, great history, staff was nice and accommodating. 

However I was not impressed the political PRIDE flag flying out front. In fact I made a point of phone ahead to ask if it was taken down given that pride celibrations were over, I was told there would be no pride flag. 

I don't hate anyone, I have *** friends and acquaintances, but they are normal *** people who don't act talk or dress weird, they don't fly pride crap, in fact they are just as offended as I and others are bc it marginalizes being *** and targets children and mentally challenged people, which like Tumbler Ridge, are turned into fanatics. 

Its just when I'm on vacation, spending $600 a night for a little room, the last thing I want to deal with is political BS, especially when I'm about to dine, which turned me off from dinning in the hotel restaurant. I feel betrayed, with a portion of our holiday ruined. 
I won't be staying at the this Fairmont or any others until things change, and I suggest you find somewhere else to send them a message.
speaking with your pocket book is powerful way to get the message across. Legal action is too, but at this point I'm hoping they'll understand how offensive and controversial the situation is and do the right thing.  
personally, I wouldn't have mind if they put it up for the week of pride dt, but to slap people of faith and morals in the face with that crap is unacceptable.  

Management was not appoligenic,

Very nice hotel. Staff were very nice. The rooms are clean and spacious. Location was good in the city. Charges on the mini bar to store your own items was a bit of a surprise. Maybe watch out for that. But there is notices to suggest which I skimmed over.

We asked the concierge to make restaurant reservations and some questions about rental cars. We did not get any feedback after 4 days( the date we left). Concierge is useless.

I’ve pretty much toured every hotel on the Palm - and my thing is always trying a new one each time. But this place? I’d actually come back. Location is perfect: beginning of the Palm, big mall next door and so many restaurants around I couldn't decide what to eat (first-world problem, I know). The sea is calm, the beach is fully equipped and the pools are dreamy. 
Room was immaculate, housekeeping was lightning-fast, concierge was lovely, reception was quick and smiley. Everything just worked. So for the first time ever, I'm planning a repeat stay at the same hotel.

Check in was smooth and was attended by Rash. She was courteous and helpful in getting the room. Was given a room on a higher floor facing partial Dubai frame. The soap etc is very poor quality and bed sheets not white, something not expected of such hotel.

Bikash at concierge was rude and I feel need training on customer relations. Gave him the card and instead of handing back, he just placed on the table. Valet parking was also slow and disorganised. Imagine waiting 30 mins just for them to pick up the car. I don't see this in Sofitel Downtown or the JW Marriot. 

Location is ok but there are definitely other better hotels around the area. Other facilities such as steam room and pool area are quite old.

It’s a really nice hotel located in the top hill of San Francisco downtown. The room is great with a fantastic view to the north side of the city all the way to fisherman’s wharf. It’s fabulous!

地點非常好，離海近，附近餐廳也很好，樓下有非常好的一家中餐廳，服務也不錯，唯一有點問題的是房間內老木頭味道太重，但房間窗户開不了，所以氣味是唯一的大問題，但這個問題比較困擾，其它的都不錯。

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