Name: Jin Jiang International Hotel Xi'an
Address: Xi'an, China
Rating: 9.2

China

Shanghai

Beijing

Xi'an

Shenyang

Qingdao

Kunming

I have stayed at Park Hotel for 4 nights, and quite love the convenience of the hotel location a lot, just 5 min walking to the Nanjing Road West, opposite just right in front of People Square. Furthermore, I have learnt that the hotel has long history since 1934, was the highest building in Shanghai, room was comfortable, the housekeeping had done the room so fast during our breakfast, they already done their job. Also, our breakfast was great lot of choice both of Asian and Western.
Just a quick shout out about the toilet smell, but it didn't disturb my stay, hotel were quiet at night, staffs were great support even in the cold day, they helped to lift the luggage to the ground floor, sorry that I don't know how to make the tip as there's no cash using.
Bonus!!! the most famous ”Butterfly Bread” of Shanghai (or even China?), just right here, you can follow the best smelling to find the shop beside the hotel.

Lovely stay overall! Hotel room was very clean, spacious and thoughtfully designed to include ample living space, expansive view of the city and ease of transitions between activities. Service was satisfactory, and would like to applaud the operations staff for the faulty refrigerator in my room promptly. Service standard of front desk staff was variable, with one giving dismissive responses to my enquiry and one giving useful recommendations for my ride to the airport. 
Location was good, but if one wants to get around by the Metro, it might be a tad inconvenient as the nearest Metro was located on a line that requires transfer to the main lines that trespass the main tourist destinations like Nanjing Road / Yu Yuan. This was nonetheless a small issue. There was also a convenience store just a few minutes' walk away from the hotel.  
Will recommend Jin Jiang Tower for anyone who desires a comfortable hassle-free stay in Shanghai.

The location is very convenient for getting around via train. One thing I like about it is the service level of the staff working in the hotel.
On the first night we arrived late at the hotel, I could not use the ******* app, and one of the staff members took the extra step to help us order food using his app.
The cleaning lady at the floor which we stayed is very professional and she always has a smile. The room is always well clean despite us having lots of dirty clothes in a corner.

Chose this hotel as it was near xujiahui metro station on Line 11 for the F1 weekend. However this hotel is closer to the Line 1 side and around a 10-15mins walk to the Line 11 side. Many malls and food shops in the area however. Lobby has a strange scent. Staff were all relatively polite.

When you enter the hotel, you do feel it’s a five star venue. Super clean, fashionable, smells nice everywhere, lounge music is playing, not crowded. The room was amazing, with a great view, sparkling clean. Coffee machine, tea and coffee selection (no creamer for coffee though, I hope they can fix it). The swimming pool is beautiful, but very shallow, I not 1.2 meters deep. What disappointed me is that the sauna and steam room weee turned off for some reason. It’s possible to turn on the sauna and wait for about 20 minutes while it heats up, but the steam room is impossible to use. Room service speaks almost zero English, although they tried their best and still served well. I ordered sone pizza, which had nice topping, but a processed dough, like in a frozen pizza from a supermarket. Food is the weakest point of this Radisson. Breakfast is average, like an average 4 star hotel. No cheese at all. Poor cold cuts selection. You won’t stay hungry, but don’t expect much. In general, it’s still a very nice place and I think I would come back if I go to that area.

great hotel,clean rooms, great location , service so good only the hotel need to improve the food and develop it, sometimes we don't have to make a lot of food just we have to improve the food we have thank you

Very good location, close to the Dapuqiao metro station and therefore to the Tianzifang district as well as to the city center,
Very clean and comfortable rooms, very friendly staff, very good hotel that I recommend 100%.

Excellent hotel with many amazing pieces of art work on display. Nice decoration and style throughout. The whole compound is a like a park by the lake (大淀湖). The location is very good for an individual or family retreat. This is the place to be if you are looking for a quiet place to get away, but not too far from the major metropolitan area of Shanghai. The evenings are very quiet, the room is spacious and comfortable, and the bed is just right for a good night's sleep. The service is top notch and the staff are very friendly. Did I mention the pool? It is a 3-lane lap pool 25 meters long, with decent depth (1.7 meters) at the deep end. It is one of the best pools I have seen in comparable hotels. The breakfast offered is very good and has a wide variety covering some good quality Chinese as well as Western staples of the daily first meals.

環境：非常好，大草坪，茂盛的綠花

設施：一般，老的飯店，設施比較陳舊

服務：很好，有求必應。更值得一提的是飯店的沐浴露、洗髮水不是一次性的，不太喜歡。服務員得知馬上把自己的一次性的洗髮水、沐浴露給我，而且是大品牌，非常感動，在這裏再次謝謝這位帥哥！

超級喜歡這家酒店. 前台服務人員服務一流. 為客人提供優質服務. 早餐豐富. 酒店提供洗衣服務. 非常方便快捷. 打掃房間的工作人員對工作認真負責. 非常有禮貌. 打掃1505房間的阿姨每天給房間打掃的乾淨衞生. 望公司領導給予加獎這位阿姨. 在此萬分感謝🙏

Staff was friendly and helped me retrieve my food delivery. I forgot the name of the person who helped me but he was duty on 16 September morning. A big thank you to him.

I stayed with my sister (different room). Their breakfast is perfect combo of East meets West, actually whole hotel concept is a perfect combo. The view, the spa and the bar are highlights. Very clean, very friendly staff. In popular academic area, yet close to all main landmarks of Beijing convenient by taxi.

The value does not match the price. The lobby is fancy but that is the only part that is. I would give it a higher score if the price was not so high setting an expectation for a better hotel.

Better than I expected for the price. The bed and room were quite comfortable. The room was larger than I expected. The hotel breakfast was adequate. Not particularly good, and too much lukewarm, overcooked fried Chinese food, but not as bad as some other hotels. Slightly above average for a Chinese hotel breakfast. Staff had essentially no English language knowledge, which is a little disappointing for this class of hotel in Beijing, but they were happy to work with translators. I would stay here again.

Subject: Exceptional Service Recognition - Commendation for Fiona, Wendy, and Ken

To Whom It May Concern, Jinjiang West Capital International Hotel Management,

I am writing to express my utmost appreciation and commend the exceptional service provided by three of your staff members, Fiona and Wendy at the front reception on 27/11/2025, and Ken for his professional service on 28/11/2025.

From the moment I arrived, I was greeted with genuine warmth and professionalism by Fiona and Wendy. Their welcoming attitude immediately made me feel valued as a guest.

I would like to extend a special and heartfelt thanks to Fiona. She kindly assisted me with a room upgrade to a suite, which has significantly enhanced my stay. This gesture of going above and beyond has left a profound positive impression on me.

On the following day, 28/11/2025, I was equally impressed by Ken’s professionalism and attentive service. His dedication and courteous manner further reinforced the high standards of hospitality that your hotel embodies.

Fiona, Wendy, and Ken represent the very best of your team and are a true credit to your esteemed hotel. Please ensure that this feedback is shared with them and recognized by your management team.

Thank you for fostering a team that delivers such outstanding guest experiences. I look forward to my future stays at Jinjiang West Capital International Hotel.

Sincerely,
Kim Chuan Teo
04/12/2025

Sebuah resort dan hotel persidangan yang sangat berkelayakan, akan datang lagi.
Persekitaran: Perkakasan Kempinski bertahun-tahun yang lalu, rasa ruang dan ciri reka bentuk hotel ***a Amerika, menjadikannya sangat selesa di dalam dan di dalam taman. Apa yang patut dipuji adalah pemandangan tasik.
Kebersihan: Kebersihan bilik, restoran, kawasan awam dan taman semuanya terjamin.
Perkhidmatan: Sila ambil perhatian keperluan bilik sebelum daftar masuk, dan pengaturannya sangat munasabah. Wanita di meja depan sangat bertimbang rasa dan memuji nama Fang Ziyi kerana sabar dan bertimbang rasa. Wanita concierge juga sangat ramah dan mengingati permintaan kami, dan perkhidmatan lima bintang telah disediakan.
Hidangan Huaihai Road untuk dua orang: Masakan Huaiyang yang lazat. Satu-satunya kelemahan ialah ikan siakap pada hari itu adalah kira-kira enam tael. Ditambah pula sedikit pes belut goreng, not bad.
Secara keseluruhannya, ia adalah hotel yang bagus sesuai dengan Amway, sesuai untuk percutian, keluarga dan perniagaan.

jinjiang

Columbus

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