Name: Jin Jiang International Hotel Xi'an
Address: Xi'an, China
Rating: 9.2

China

Shanghai

Beijing

Xi'an

Shenyang

Qingdao

Kunming

I had a thoroughly pleasant stay and felt compelled to highlight the excellent service I received throughout. 
From the moment I arrived, Mr Mao Jin Rong, the gentleman at reception who checked me in, was warm, efficient, and genuinely welcoming—exactly what you hope for after a long journey.
The standard of housekeeping was equally impressive. Madam Huang Feng Ju, in particular, was both efficient and meticulous. My room was kept spotless, with great attention to detail, and it was clear real care was taken.
I’d also like to mention the porter on duty on the afternoon of 3rd April, whose name I unfortunately missed. He was extremely helpful as I was leaving; despite the rain, he assisted me with my luggage and ensured I got into a cab comfortably and without fuss.
All in all, a wonderful experience, made memorable by such attentive and considerate staff. I wouldn’t hesitate to return.

The hotel is visible from afar. It's tall and stylish. But the room wasn't very impressive. The floor is carpeted, which is difficult to clean and feels dirty. It's also uneven. There are scuffs, dust, and stains everywhere. You don't expect to see such flaws here. We stayed in a super small and cheap hotel in Beijing for 2,000 rubles, and everything there was a whole lot cleaner. The service was also questionable. My friend and I were traveling, and she was the first to show up at the reception desk to check us in. I arrived two minutes later, and they didn't even say hello. I just handed over my passport and that was it. No hello, no goodbye. Everything was fine when we checked out, but this was a surprise.

I had a great time at the Jin Jiang Hotel in Shanghai. It was an incredibly comfortable room with a wonderful layout. The rooms were cleaned everyday and the staff was incredibly friendly and helpful. At the end of my stay the staff left my a nice fruit basket and note. When I return again to Shanghai I will be choosing to stay at Jin Jiang Hotel again  and I will recommend to any friends or family who also plan trips to the city.

I stayed at this hotel about 25 years ago, so returning here brought back many wonderful memories. Although some of the furniture is a little dated, everything is still well maintained and in good condition.
The bed and pillows were extremely comfortable, and I had a very restful stay. The buffet breakfast offered an impressive variety of choices, with the quality ranging from good to very good.
The location is also very convenient, which made it especially ideal for a solo traveller like me.

Excellent Stay at Radisson Lingang – Truly Outstanding Service!

Radisson Lingang is located in a newly developed area in China that the government has recently opened up. It is an AI-focused district, and I believe more young families will be moving into this area in the future.

Our stay at Radisson Hotel Lingang was truly excellent.

What we loved:
	1.	Washing machine and dryer available
	2.	Very clean and well-maintained facilities
	3.	Spacious, luxurious rooms
	4.	Beautiful views
	5.	Located near parks and quiet walking areas
	6.	Heated indoor swimming pool with jacuzzi
	7.	The toilets were fantastic — especially the lobby and swimming pool toilets
	•	Steam room
	•	Heated jacuzzi
	•	Extremely spacious and well-designed toilet areas

Everything was well thought out. We had a beautiful and comfortable stay.

Outstanding Service:

Special thanks to Elvis, Yori, the security team, and the reception staff for their incredibly warm hospitality.

I had issues with WeChat, and the staff spent over an hour helping me fix it until it finally worked. They could have ignored it, but Elvis and Yori stayed with me the entire time to help. We were so touched that we bought gifts to thank them.

An unexpected situation happened when my son was bitten by mosquitoes in the room and lobby — surprisingly, in December at 3°C. The hotel took this extremely seriously.
They immediately drained the decorative water feature in the lobby, thoroughly cleaned the area, and for the next 3–4 days, housekeeping carefully ensured there were no mosquitoes. We felt a little embarrassed because we are not VIPs or important guests — just a normal family — yet the hotel treated this with such care.

They even offered medical assistance because my son is allergic to insect bites. The management and response were truly impressive — the CEO must be doing an excellent job.

On Christmas Eve, we were also given complimentary gifts. After the incident, the hotel apologised sincerely and even gave us two soft toys from Ocean Park for our children. I have honestly never experienced such service before.

The AI robots were amazing too — a very fun and futuristic experience.
Many staff members are from other provinces and do not live in Shanghai. They sacrifice a lot to work here, and it really shows in their dedication. If I were an undercover boss, I would hire them immediately!
Management should truly reward this team.

Suggestions for Improvement:
	•	Swimming pool hygiene could be monitored more closely. I witnessed a guest spitting phlegm into the pool multiple times, which was unpleasant.
	•	The pool shower area is beautiful, but the patterned floor mats trap hair easily. Since the mats cover the entire floor, it seems difficult for cleaners to lift and clean underneath properly. This felt unhygienic for a 5-star hotel. Also, the washing machine in the pool area was not working.
	•	In-room bathroom ventilation feels insufficient. After showering, the bathroom became smelly, and we had to leave the door open to air it out. The black tiles and drainage design made the area feel slippery and not ideal.
	•	Housekeeping entered during the daytime when the “Do Not Disturb” sign was not displayed, which startled us a few times.
	•	The hotel air felt quite dry, and we experienced a lot of static electricity.

Final Thoughts:

Despite these minor suggestions, the hotel is amazing.
I would absolutely recommend staying here — you really have to experience it for yourself.

A truly awesome hotel, can’t think of a single thing I didn’t like. Everything was great. Stayed there for 5 days total.

This is an excellent place to stay in, with a good location, which the Metro station just right in front of the hotel. Cleanliness is good with efficient services from house keeping.

Excellent hotel with many amazing pieces of art work on display. Nice decoration and style throughout. The whole compound is a like a park by the lake (大淀湖). The location is very good for an individual or family retreat. This is the place to be if you are looking for a quiet place to get away, but not too far from the major metropolitan area of Shanghai. The evenings are very quiet, the room is spacious and comfortable, and the bed is just right for a good night's sleep. The service is top notch and the staff are very friendly. Did I mention the pool? It is a 3-lane lap pool 25 meters long, with decent depth (1.7 meters) at the deep end. It is one of the best pools I have seen in comparable hotels. The breakfast offered is very good and has a wide variety covering some good quality Chinese as well as Western staples of the daily first meals.

I enjoyed my stay at this hotel. It was clean and the bed was really comfortable. The location was near the airport where we needed to be but it’s not great if you want to explore downtown. The staff were also lovely, The pool is nice and warm enough with great staff too. There was a few concerns I had. We had the ac in as cold and as high as it would go and it was just passable. I’d be scared to come in summer. We had the baby crib which was set up lovely but there was a weird door there baby could kick out of and slip through. We put a suitcase up next to it to keep it shut but it could be really dangerous if you didn’t notice.

國營酒店的感覺，裝修是比較傳統的，但乾淨，房間也比較大，停車方便，一天10元，12號線地鐵口零距離，工作人員都是上海人，性價比還是不錯的

I stayed with my sister (different room). Their breakfast is perfect combo of East meets West, actually whole hotel concept is a perfect combo. The view, the spa and the bar are highlights. Very clean, very friendly staff. In popular academic area, yet close to all main landmarks of Beijing convenient by taxi.

The hotel is well-located, offering convenient access to a nearby station and within walking distance of Wangfujing, while being slightly removed from the busier (and more expensive) center of that area. There are also plenty of affordable local dining options close by. Check-in was smooth, requiring a 500 RMB deposit, which was promptly refunded upon check-out.

The room was spacious and generally well-maintained, with good cleaning service. The bed was slightly firm, but the room was equipped with daily-provided bathroom amenities, effective heating, complimentary bottled water, comfortable slippers, and robes.

It was spring during our stay, and high dust levels in the city affected the air quality in the room, which could be a concern for guests with allergic rhinitis. Additionally, the hotel's policy of not operating air conditioning during spring resulted in occasional discomfort at night, although a fan was provided quickly upon request.

Hotel facilities were not extensively used, but we noted they had a good-sized conference and banquet area, which could be useful for business or event travelers.
The neighborhood around the hotel felt safe and was pleasant for walking, with easy access to transportation and food options. The hotel itself was well soundproofed, ensuring a quiet stay despite its central location.

One notable drawback was the language barrier. Despite being a 4-star hotel, none of the staff we encountered spoke English, which made communication challenging. On several occasions, calls to the reception desk were disconnected without resolution, which felt unprofessional.

Lastly, we chose not to avail of the hotel's breakfast due to its relatively high price, but the abundance of nearby, affordable dining options made this a non-issue.

Overall, I would still recommend this hotel to business and family travelers looking for a centrally located, safe, and generally comfortable place to stay.

這次來北京入住了福建大廈酒店，整體體驗很舒心，值得推薦。
       4月8日入住7樓客房，房間乾淨整潔，全屋都是小米系列的智能設施，用起來很方便，細節做得很到位，四星級的品質名不虛傳。
       酒店前台大廳大氣敞亮，服務也很貼心。二樓的自助早餐餐廳環境很好，雙早的配置很貼心，早餐種類豐富新鮮，味道也很不錯。
       從公共區域到客房設施，都能感受到酒店的用心，是來北京住宿的靠譜選擇，體驗感很好！

Very helpful and the staffs are polite and considerate.

The room is clean with necessities.  A park/garden is in nearby area where you can have a walk and exercise.

We enjoyed our stay. Staff at the reception desk were super warm and helpful. We loved our room although at night it was very hot. We asked and the aircon is apparently deactivated (maybe for the season) but then it seemed to work during the day. Anyhow, we were kindly given an extra fan for the night. Nice breakfast and good laundry facility. Also a great location.

Xi'an Jinjiang International Hotel terletak di persimpangan Sungai Chan dan Sungai Ba, dengan lokasi geografi yang baik dan persekitaran yang indah. Petugas kaunter penerimaan tetamu Zheng Dandan penuh perhatian dalam perkhidmatannya dan tidak terlalu banyak bercakap Pengurus lobi Zou Jiawen memperkenalkan persekitaran sekitar hotel, yang patut dipuji. Sorotan: Tuala panas percuma disediakan di kaunter penerimaan tetamu, yang sangat panas pada musim sejuk.

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