Lihat hotel dengan penarafan 5 Bintang kami di Eilat untuk keselesaan dan kemudahan yang terbaik

Lihat Ulasan Tetamu untuk Hotel di Eilat

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U Magic Palace
4.5/513 Ulasan
I stayed at the hotel between 17.5 and 21.5. The hotel is outdated, the dining room is reasonable and the pool is standard. However the customer service is very poor. We booked a room for 2 people, arrived two co-workers, got a room with a double bed. We were told to call room service and they would come and split the beds. We called, the guy who arrived said that the beds can not be changed because the base does not allow it in the room and if you want you can arrange the sofa bed as a bed - in the same breath he recommended calling the reception to change our room. I went to the reception, I mentioned the situation, the clerk could not help and referred me to the hotel manager - she just shouted at me that I should not come to her or contact her, I told her that the receptionist referred me to her so I came - it did not really interest her. Realizing that another room I was not really going to get, I asked the room service to arrange the sofa for the bed. Room service arrived again and brought us a blanket sheet and pillow. I called customer service, said I did not pay less than any guest at the hotel, why should one of us sleep on a couch ?? The employee told me she had nothing to do, I asked a principal to get back to me. To this day (after the holiday) I am waiting for the same call. We slept with two adults when one was in bed and one on a couch (that could not be opened!) For an entire vacation. Another point, you can also get- Room with a view of the garbage cans and a wake-up call at 7 a.m. with a truck coming to evacuate them.
Queen of Sheba Eilat
4.2/574 Ulasan
The facility is nice but lacks of details and service you expect from 5* hotel. Rude stuff at breakfast, the guy who turned out to be the manager refused to prepare Soya capuchino claiming they don’t have soya milk. Eventually someone else made the coffee for me, with soya milk… The COVID rules are not really enforced, lots of people without face masks everywhere. The customer is not always right, we had an issue and tried to reach senior customers relations, but all we could have is a shift manager that we were not happy with his attitude, I asked to call me but he explained that this is my right to disagree and if i like I can write an email. Well, for me it’s pretty simple, I pay for 5* cause I want 5* experience and service, I’d rather leave my $€£ else where next time!
Dan Eilat Hotel
4.5/562 Ulasan
The best hotel in Eilat: The food, the facilities, the service. The pool is a highlight with the water slide - don't miss this slide! You never have to wait too long for any request; plenty of staff is around, and everyone is very helpful and nice. If you have kids, the kids club is called Danliand, they are wonderful. They have activities for all ages, and the staff is super nice.
Herods Palace Hotels & Spa Eilat a Premium Collection by Fattal Hotels
4.3/554 Ulasan
In short hotel is fine... just fine... But those looking for a real review, there are highs and lows. Highs: The staff is friendly and they are everywhere, cleaning the pool, the buffet area and the rooms (our housekeeper on the 11th floor, I think his name was Mohamed, was amazing!!) The pool is big and towels are plentiful even when it is busy. Drink and food prices by the pool are reasonable for a resort. High but reasonable. There is a small convenience store just to the side of the hotel where you can buy cold drinks to take to the room. The AC works well, except when you are asleep and the motion detector clicks the AC off and you wake up sweating and need to wave your arms around for the AC to kick back on. Towels were fresh and clean. Lows: The food is just not good. It is pretty and plentiful but has no taste. (there were 2 items in 4 days that we loved. The spicy fish on Friday and the Bahn rolls with Asado on Saturday). Besides that everything needed salt and flavor. The ”chef” who cut the salad was super nice and made everything fresh. The hotel is old, old, old... Hot in the elevators, much of the old areas that used to be cool are closed down, even when it was packed. The floors are clean but look old. Rooms are again, old but clean. The buffet area, again, old and clean. You just can't keep the old and clean for 25 years, hotels need renovation. Check-in takes forever. Most people come in on Thursday or Sunday. Put another few people on the check-in for the busy hours... come on people...service!! Lifeguards - there are 3 that I saw but only 1 actually did anything. One of the guards was 100% sleeping while on duty. And one guard for 2 pools is never enough. All of it could be so much better if the food was good. We would even overlook the old rooms and public areas. But eating there breakfast and dinner for 3 days, we just felt that we had to leave on the forth night for dinner. Couldn't take the blah anymore. If you are looking for a great restaurant try La Cucina, just down the boardwalk. Oh - one more thing. We had 90+ people in our group and the hotel wouldn't set us all up in one area for Shabbat dinner on Friday. So much of the benefit of being together is doing Shabbat together. What's the big deal? You have a company paying so much to bring their people and you can't find us a corner to reserve for one evening? That's just bad business. For that reason, more than anything else, we will not return to Herods. if a company doesn't want our business we will take it elsewhere.

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Maklumat Perjalanan Setempat

Harga TertinggiRM 9,684
Harga TerendahRM 555
Bilangan Ulasan658
Bilangan Hotel30
Harga Purata (Hari Bekerja)RM 2,169
Harga Purata (Hujung Minggu)RM 2,160