Hotel Hot Springs di Abuta District

Location: remote (literally nothing around that you can walk to); recommend rental car Parking: limited covered parking, cannot reserve in advance Service: enthusiastic staff, some are too new Rooms: spacious, modern and well-designed Food: excellent

Our second day stay here. Again service is excellent. Front office staff Ponny even came in at 6:30am to drive us to the train station as she was afraid that there may not be taxis available that earlier since it was the start of Golden Week. Guess overall Niseko is still a winter place! Nothing happens after the winter season.

This stay was a mix of highlights and disappointments. The hotel’s location is undeniably prime, with excellent transportation and convenience all around. The dining options were equally impressive—both the buffet breakfast and dinner offered a fantastic selection of delicious, high-quality dishes, making the culinary experience the stand-out feature of our stay. However, the room facilities and housekeeping details fell far short of expectations. The room amenities felt quite basic and lacked proper pre-arrival checks. For a hotel with hot spring facilities, it was surprising that no basket was provided to carry items to the bath, and there was a clear shortage of towels in the room. Considering the high price tag, the overall experience did not feel proportional to what we paid. While the location and food were outstanding, the hotel needs to improve its room standard and service details to truly justify its rates.

The hotel is located at the top of a hill, offering a very beautiful view. The surrounding scenery is definitely one of its highlights. The onsen area and its view, however, were not as impressive as expected. If you plan to dine outside the hotel, do note that you’ll need to drive down the hill, which takes approximately 30 minutes to reach the nearest restaurants.

Our group of four occupied a single room to facilitate conversation. While the room was somewhat compact for four beds, the breakfast offered was excellent with a wide variety of choices. The counter staff were proficient in English, and the hotel provided English television programming, unlike other establishments. The staff consistently demonstrated courtesy and friendliness, and were highly capable of addressing our inquiries.

Overall a Great Stay, Though Service Left Room for Improvement. We recently completed a 3-day, 2-night stay at this hotel, booking a package that included both breakfast and dinner—which I highly recommend. While many local guests opt for day trips or single-night stays, staying two nights allowed us to fully enjoy the experience. Property & Amenities: The property is a traditional, slightly dated onsen hotel in terms of room amenities, but the public areas are well-maintained and clean. The location is also extremely convenient. Service Experience: Most of the staff—including the male receptionists, buffet team, and bar staff—were wonderfully welcoming and friendly. Unfortunately, our interaction with one front desk staff member, Ms. Morikawa, was disappointing. Although she understands English, her attitude towards us was noticeably cold and distant. Having traveled extensively throughout Japan and internationally, the contrast in hospitality was clear, particularly when we observed her interacting warmly with Japanese guests right after being dismissive with us. We felt compelled to bring this matter to the attention of the Front Desk Manager. While we rarely feel the need to raise service concerns in Japan, we felt it was important to share our experience regarding being treated differently as foreign guests. Aside from this incident, we enjoyed our time and appreciated the efforts of the rest of the team.

We had a great stay in Toya! The hotel is conveniently located near both the bus station and the train station, which made traveling very easy. The location is definitely one of its best features. The staff were very accommodating and helpful throughout our stay. Just a heads up — there is no private bath in the room, so be prepared to use the public bath/onsen. But honestly, the onsen was very good and relaxing, so it was a great experience. Getting a taxi early in the morning (before 7 AM) can be quite difficult in Toya, so it’s better to arrange your taxi the night before. A taxi from the station to the hotel costs around 2,000–3,000 yen. Overall, a comfortable, relaxing, and convenient place to stay!

Penginapan singkat satu malam saya di Kohan Tei meninggalkan saya perasaan yang bercampur-baur. Sebaik sahaja melangkah masuk ke hotel, jelas sekali bahawa tempat penginapan itu agak usang; sejujurnya, semuanya kelihatan usang. Suasana usang ini telah menjejaskan pengalaman, menjadikan pemandangan tasik yang menakjubkan sebagai satu-satunya tarikan sebenar—dan itu pun bergantung pada cuaca yang baik, menjadikannya agak sesuai atau tidak. Malangnya, onsen itu mengecewakan. Kemudahannya sendiri kecil, dan saya mendapati ia menyusahkan kerana mereka tidak menyediakan tuala, yang memerlukan perjalanan pulang ke bilik. Walau bagaimanapun, masalah terbesar ialah tab mandi luar: airnya tidak cukup panas untuk benar-benar berehat di udara musim sejuk yang sejuk. Dari segi positifnya, saya dapat melihat mengapa bufet makan menjadi tarikan utama. Sarapan pagi dan makan malam nampaknya popular, terutamanya kerana mereka menawarkan pilihan yang menyeronokkan untuk membuat panggangan mini atau hotpot anda sendiri. Satu-satunya kritikan saya di sini ialah masa sarapan pagi terasa agak singkat—ia pasti tergesa-gesa untuk menghabiskannya sebelum tamat. Akhir sekali, lokasinya sangat baik untuk diterokai. Kami menikmati perjalanan selepas makan yang indah yang menjangkau sehingga ke dok feri (kira-kira 3-4 km). Ia merupakan satu perjalanan yang damai dengan arca-arca di sepanjang jalan, sesuai untuk bergambar. Secara keseluruhan, walaupun persekitarannya cantik, hotel ini sememangnya memerlukan pengubahsuaian besar-besaran.

Review: 5-Night Stay at One Niseko Hotel, Japan We recently stayed five nights at One Niseko and overall enjoyed our stay, but there are some important things future guests — especially skiers — should know. The rooms were spacious, generally clean, and had very comfortable beds and linens. A few small maintenance issues could use attention, but nothing that seriously affected our stay. Breakfast was decent but fairly repetitive, with mostly the same offerings each day aside from a few rotating dishes. Transportation logistics are probably the biggest consideration. The hotel only offers one daily pickup from the Grand Hirafu bus terminal, and it requires advance reservation. The hotel shuttle itself runs only to Annupuri and Moiwa and does so infrequently, often not aligning well with lift closing times. If the upper mountain lifts close early 3:30pm if they open at all  and may unexpectedly close due to wind or snow.Yyou can easily end up far from the hotel in this situation. Without the shuttle, taxis are limited and cost around $30 USD, or you may face a crowded 1.5-hour bus ride — skis included. The hotel is also quite far from Grand Hirafu, and there aren’t many restaurants within walking distance. We even walked back from Moiwa one day in the rain because the shuttle wouldn’t return for another hour — not ideal after skiing. On the positive side, ski rental prices at the hotel were actually better than many shops in the surrounding area. The hotel restaurant is flexible too — if it’s not full, you can usually walk in without a reservation. The onsen itself is nice, but etiquette enforcement could improve. Some guests were not following standard onsen rules and wearing underwear in the baths, which created an awkward atmosphere (I felt like an exhibitionist!). Management may want to either enforce rules more clearly or consider alternative policies to maintain guest comfort (allow swimsuits). Overall, we did enjoy our stay, but unless you have a rental car, I would strongly recommend considering accommodation in Niseko Village or closer to the lifts for convenience. One Niseko is comfortable but somewhat isolated, and transportation can become challenging quickly depending on weather and lift operations.

The onsen and hotel was in a great location if you like to backcountry ski. The room was spacious and decently clean with pretty comfortable beds, though a bit hard. It is kind of far from any services so make sure to pack some extra snacks and beers. The chef was out on vacation while we stayed so we had to get dinner in town each night which was a lot of driving in pretty gnarly weather. Overall, our stay was great though! Would definitely stay again. Would make sure to include the dinner and breakfast in our next stay.