Hotel Hot Springs di Gero

It’s a small Onsen with few rooms but that made our stay more relaxing and comfortable. Attentive services with an eagerness to explain everything to you despite the language barrier. The outdoor private Onsen was a plus that we enjoyed very much. The downside was the aged room and toilet we got. However, this was compensated by the food that was absolutely fantastic and unsuspectly filling 😋

This is such a lovely small hotel. The location is perfect—we could easily walk to all the main attractions in town. The room was very clean and cozy. I especially loved the 'puk-pik' (super cute) breakfast they served in the morning; it was clearly made with a lot of heart. Although the price was a bit on the higher side during my stay, the overall experience and convenience were well worth it!

Arrived at the location with superb warm hospitality. You felt the Japanese welcome once you arrived at the location from checking in/luggage sent to your room dircetly. The onsen/hotel located at Gero, hillside and you able to see the panoramic views of the Hida mountains and hot-spring town from your room.Dinner and breakfast is served at the site and serviced by local staff, Hinata was our serviced staff, she explained very well in english and guided us through the both meals. Delicious meal as well, not forgotten to mention (Japanese style meals using local ingredients with award winning rice as well). Public bath onsen is the place to go to relax at the site,definitely a good relaxtion place for family/couple/group. We booked the Japanese style room and had a good rest. Although the price per night is not consider cheap, but we strongly recommend to have a stay if you have a night to spend while transit through the town, you don have to worry the dinner and breakfast part as the hotel had provided with price charged. Thanks again to the staff and hospitalilty, we had a great stay.

This is the best onsen hotel we’ve stayed in, among those we’ve stayed in for the past 12 years! We stayed here for 2 nights. We’ve extremely grateful to the hosts for their outstanding service and hospitality from the heart. Loved the thoughtfully varied menu for each meal. The establishment is spotlessly clean and excellently maintained. Each morning, our towels and yukata (hotel gowns) were replaced. So were the amenities ( fragrant green tea packs, snacks). The housekeeping staff even offered to mop our rooms after only one night’s stay. The wifi was also fast and sustained well in the guest room and public lounge areas. There are facilities to cater to a wide range of age groups from seniors like us and children too. There were ample resting chairs in the lounge and on the way to the historian’s well as guest rooms. The best facility was the hot springs! They are exactly as depicted in the hotel website. Numerous indoor pools of various temperature all have the renowned ‘beautifying’ odorless alkaline water. My skin felt so smooth and moisturized after only one soak. What’s more the hot springs stay open for in-house guests from 10.30 am to 11 pm and day-trip visitors from 10.30 am to 8 pm. In-house guests can also use the hotsprings early from 6 to 9 am. There is a European dry sauna as well as wet steam rooms in both make and female hotspring areas. We would love to stay here again!

Everything was excellent, even though the facility is quite old, cleanliness is well maintained.  The staff are helpful and well mannered. The Japanese style food is healthy and delicious .  Most of all the onsen is excellent, makes your skin silky and gentle .

**Cons:** - I had a disappointing experience with one of the drivers. He was very rude and had a bad attitude, especially when we couldn't understand his Japanese. Even though we didn't understand everything he said, his demeanor made us feel uncomfortable and negatively impacted our stay. **Pros:** - The hotel's location is very convenient, with shuttle service available. - The views from the hotel are beautiful. - The facilities are well-equipped and very clean. Overall, while the hotel has many positive aspects, the encounter with the driver left a sour note on our experience. I hope management can address this issue to ensure future guests have a more pleasant experience.

The hotel is settled in the middle of Gero Hot Spring town, short walk from the train station and can also be reached via bus from Kamikochi area. The hotel itself is very clean and well maintained. You can feel the spirit of older times in this hotel with a lot of beautifully selected decoration pieces. The manager showed us around and even offered us a new room since I accidentally booked one without shower (we declined that offer since we only wanted to stay for one night). That’s why we used the Onsen area for showering which is beautiful and includes all amenities. View above Gero and including an outside Onsen area to watch the sunrise. The staff was very friendly, the manager even drove us to the bus station since we forgot our jackets in the bus. The bar is well-equipped and a great place for a drink or two. One of the best parts was the breakfast. Never had such a good Japanese breakfast before- delicious, served in a private room, beautifully arranged. Next time we want to try their dinner :-) We felt like family and I can recommend anyone going to Gero to stay at this great hotel! Thanks again for your hospitality!

和隔壁富岳是姐妹酒店，還沒走到門口酒店的老爺爺就過來確認是否是入住的，人員名字都對上了，走的時候也是，預約了穿梭巴士，很早老爺爺就在門口等着我們，我們出門逛還貼心的為我們準備地圖，老一輩日本人服務真的沒的説，早晚餐有專門的房間吃，味道還不錯，房間有私湯，打開窗户就是户外私湯嘿嘿，還有樓上樓下幾個湯池，老婆一天泡了三遍，把所有湯池都泡了，下呂不大，就適合慢慢的逛半天，吃一些小吃，回酒店品嚐美食，看看雪，泡泡湯

An average quality onsen hotel in Gero. Not the best type but also better than many. It is a matter of one's choice in spending more money for better choices or not, as the price range in Gero can be 100% difference for the best and those with much lower price. All onsen are old in the hardware facilities, but traditional.

Although the building itself seems to be old, but the room was quite spacious and decently clean. We had a relaxing stay at this hotel with their very comfortable beds. Unfortunately, the hotel is not in the Gero town center, and you need to travel by car or taxi. Nevertheless, the onsen bath was very good with alkaline onsen bath soothing the body after a tiring walk around Gero town. The buffet dinner was very good which includes all-you-can-eat crab legs.