Hotel Kolam Air Panas di Tokyo

Superb in all departments. Exceptionally clean and service from all staff members felt very special indeed. Tepanyaki chef prepared and unforgettable meal experience and went above and beyond to ensure we had a great time. Beautiful view from the Room, with Mount Fuji visible on clear days.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

We wanted a hotel right next to Tokyo Station as we were traveling by Shinkansen, and it doesn't get much closer than this. Like many modern hotels in Tokyo located in office towers, the actual lobby isn't on the ground level. This was a little annoying but it is what it is. Our room was spacious as expected, with views of Nihonbashi and the east side. Plenty of room to open up our big suitcases. The chaise longue next to the windows was a comfortable place to spend time on. The bathroom had a large wet room, equipped with a rainshower next to the bath tub. The glass wall meant that one could be in the bathroom and look out not only at the room, but at the rest of Tokyo if curtains were drawn. My main complaint was the shortage of TV channels with English or non-Japanese broadcast. We stayed in local Japanese hotels where they offered more international programming, so why didn't Shangri-La?! Service was otherwise fine, with check-out available via the Shangri-La app on one's mobile phone.

The service was outstanding. Every staff member I encountered was friendly, attentive, and went out of their way to ensure that my stay was perfect. The concierge team was particularly helpful, providing great recommendations and assisting with transportation and reservations.

This review will be hard to write, it's a very nice hotel but I also find it hard to recommend to tourists. Room: The Tokyo Tower view room is very pretty at night. The bed is comfy. I don't like having the closet on the opposite end of the sleeping area though, I find that very inconvenient when packing/getting ready. And for a hotel that opened in 2016, that TV is tiny and needs to be larger. The Aesop products are nice, and come in big bottles with pumps (which I prefer over tiny bottles). They also have the coolest slippers! Service: Concierge helped me reserve dinner, and had confirmation letter ready at check-in. Check-in/out was fast and easy. They offer free HH in lounge, I was pleasantly surprised to find live performance! Food offering during HH is pretty basic, but that's ok because I'd rather be eating in the city anyways. Evening turndown service could be enhanced a bit, may need to borrow a page from your colleagues at Grand Hyatt ;) Location: This is the one thing that truly sucks about this place for tourists. Toranomon Hills is a very business-heavy area, a ghost town after 6 p.m. There's no department stores, no shopping, only two convenience stores nearby, barely any dining options after 9 p.m. To do anything you'll need to get on a subway/taxi from hotel. The walk to the subway station is frankly a little longer than I like, but it's indoor underground which is nice for cold and rainy days. Overall, I would recommend a stay here if you're on a work trip and your office is in the area. Or you just have to check this place off your bucket list because of its design or the room with Tokyo Tower view. As a typical tourist in Tokyo who values convenience and accessibility to restaurants and shopping, I probably won't be back. It's a shame because this place has so much potential if it was in a better area, but I guess you can't have it all!

Saya memilih hotel ini pada hari terakhir perjalanan saya ke Tokyo untuk menaiki Skyliner ke Lapangan Terbang Narita. Ia sangat dekat dengan Stesen JR Nippori Keluar dari pintu keluar timur (ada lif) dan belok ke kanan dan belok kiri ke balai bomba dan lintas jalan Teruskan berjalan sehingga anda melihat 711 dan berjalan lebih jauh Pintu masuk hotel berada di sebelah kanan. Jika anda membawa bagasi, tidak ada masalah untuk sampai ke hotel dalam 5 minit bilik pancuran mandian adalah persekitaran berasingan yang jarang berlaku dan air menjadi panas dengan cepat Saya tidak mengalaminya kali ini Sarapan pagi hotel (boleh ditambah pada hari yang sama) dan mandi besar (berasingan untuk lelaki dan wanita, anda perlu menggunakan. kata laluan berasingan untuk membuka pintu, perlindungan privasi adalah lebih baik), saya harap saya akan mempunyai peluang untuk tinggal pada masa akan datang~

Excellent location, 5 minutes walk from the major Shimbashi station connecting to all major stations in Tokyo. The room is spacious, clean and the service is top notch.

Hotel Sunroute Shinjuku is an excellent choice for travelers looking for convenience and comfort. The location is perfect—just a short walk from Shinjuku Station, with easy access to shopping, dining, and attractions. The rooms are clean, well-equipped, and quiet despite being in a busy area. Staff are friendly and efficient, making check-in and check-out smooth. The hotel also has luggage storage, which is a plus for early arrivals or late departures. Highly recommend for a hassle-free stay in Tokyo!

A new hotel that is clean, has good Wi-Fi, a nice onsen and a great place to break up a trip before you fly or after a long day of flying. Connected to the Terminal 3 (international terminal) it is build on top of a small shopping mall with a few restaurants. The hotel has pushed for self check-in and check-out and has a row of these machines with a very small face-to-face area. Some people might not like this. For me the check in machine didn’t work properly and the staff helping me took 4 tries before it would scan my passport. Check-out was fast though and took under a minute. My room had its own air conditioner so in winter the room wasn’t boiling hot which for me is a very major plus point (if you’ve travelled in Japan in winter a lot you will know what I mean!). I’d be very happy to stay here again