Hotel berhampiran Acelya Berrak Parki, Istanbul

Me and my Familiy reserve This Very Bad Hotel and we saw on Booking that the hotel in the price of accommodation offers breakfast in the price of accommodation! When we arrive im Hotel we like to get Shower, but in badroom we can make medium hot water! Water is too Cold or Too Hot! When you get shower you start wit hot Water and then is Too cold and then Too Hot! My god you just here some of my family member screeming from badroom! that morning when we arrived the guy at the front desk was constantly trying in various ways to take more money from us and trick us in any way! first he tried to charge us another night. we arrived around 6am 17.02am because our reservation is from 17.02pm to 21.02pm on the 4th night and the guy offered us to take a look at the Two Apartments because they were both free to decide which one to take and after our decision for the apartment we asked if we could enter to the room if she is free on what he said we can go in but in that case we have to pay 5th night! we didn't want him to agree and we said we would wait until it's time to check In but they should still somehow meet us since I'm with my daughter and little baby! in the end, he said that we could enter because we didn't want to pay anything extra! the first morning when we woke up we asked where breakfast is served and that same receptionist because he said they serve in the room that the price is 80TL per person! I then asked him how to pay for breakfast when that price of accommodation includes breakfast?!? he said that breakfast is still charged after which I decided to stay in the hotel only one night because after all the attempts to take more money in any way we all felt disgusted and we felt like we came to the lowest budget hotel. after this he said he would still send us breakfast but only for two even though we had booked for four people! we felt like some beggars to whom they gave it for alms even though we paid for it all! the access to the hotel is very bad and is located on a really big hill and it is far from the city center and all the big shopping malls and all the sights! This was really the worst experience of all the hotels where my family and I were. you will also see pictures showing all the correspondence with the people from this hotel who are extremely rude and hungry and who are trying to take your money in a hundred ways! I would tell everyone who comes to this hotel to be careful not to experience something like me and my family!

This is definitely a 5 star hotel! They always offer assistant even when not needed, they did not lack anything and I truly appreciate the receptionist. I enjoyed my stay and will come again. Esma and Olgun, and Emre, and the manager Huseyin were great, every time I went out and came back in they were ready to assisted. My room was always clean and had refreshments when I came back. Thank you very much!

Standart city hotel , nice and clean. Good locatşon for anatolian side

Ich war schon in mehreren Hotels in der Stadt. Und ich schaue immer nach low budget Hotels, weil ich dort sowieso nur schlafe und dann gehe. Und bisher war es immer schlechter als man dachte. Aber bei diesem Hotel war ich mehr als zufrieden mit dem Zustand des Hotels selbst. Es ist zwar weiter weg vom Zentrum, aber mit der Metro oder Taxi erreicht man sowieso alles easy. Bis zur nächsten Metrostation sind es 20 min Fußweg. So wie der Manager des Hotels mor erzählt und anhand von Fotos auf seinem Handy gezeigt hat, wurde das Hotel vor einigen Monaten erst eingeweiht. Es ist also sehr neu. Soweit ich mich recht entsinne, ist es Anfang 2023 eröffnet worden. Die Einrichtung ist wirklich schön und modern gemacht. Die Preise sind wirklich wunderschön. Ich habe für 6 Übernachtungen grade mal 150€ gezahlt. Ich war alleine übrigebs. Es ist nicht wirklich was los dort, die Menschen kommen, schlafen, essen und gehen Also ist es sehr ruhig. Auch die Umgebung ist ruhiger als im Zentrum. In der Nähe steht eine Moschee, aber die Wände sind so gut verdichtet, dass ich nicht von den Gebetsrufen am Morgen geweckt wurde. Die Aussicht aus meinem Fenster war einfach nur wunderschön! Ich war auf der 4. Etage. Man hat richtig schön die Skyline gesehen. Es gab 24 Std Rezeption👍 Und die Mitarbeiter waren soweit auch nett, mit einem der mitarbeiter und dem manager habe mich auch länger unterhalten. Jeden Tag wurde aufgeräumt und es was schön sauber. Bisher bestes low budget hotel👍👍

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

I stayed in an Economy Double Room which I feel is a bit small for 2 people. If I stay again, I would stay in a Deluxe Double room. The reception staff are very helpful. The room itself is lovely and is nicely furnished. I went to the sauna and the hammam. The sauna wasn’t working, but someone was trying to fix it whilst I was there. I’m not sure what the point is of the hammam as it wasn’t explained to me how to use it. Breakfast was good and had a good selection. You can order an omelette if you wish. The location is great – very convenient for the tram and to walk to some of the tourist attractions. I would stay at Bentley Hotel Old City Istanbul again.

I have booked at Pera orient hotel because it offers what I want from an hotel during my travels and the feedbacks were in its favor. Just after my booking was done I stumble on a negative review that was posted on trip advisor. I was worried about my choice. But when I went to Istanbul and stayed there, I felt compelled to share my own experience, which was entirely different and absolutely fantastic! I believe it's essential to give credit where credit is due. First of all , if you are seeking a resort , Pera Orient is not a resort and it never claims to be one! My stay at Pera Orient was comfortable and pleasant. Upon arrival, I was warmly greeted by the friendly and attentive staff, who made their best to help me in every possible way and to answer my queries during my 5-day long stay. Their warm smiles and genuine willingness to assist truly set the tone for my stay. The location of the hotel is ideal. A 6 min walk from the hotel takes you to Taksim square where you can take the Metro or bus to reach your desired destination. And it allowed me to make regular daily walks on istikal street . The street is a little narrow yes, but there are plenty of hotels all around that I have never felt scared or unsafe ( as it was mentioned in the negative review). And I always took the upward direction then turn right towards taksim. I was greeted by a spotless clean room with a tasteful decor. The bed was incredibly comfortable, The housekeeping staff was attentive and meticulous, making sure that my room was impeccably cleaned each day. Coffee and tea were left daily next to the kettle (sometimes with a bottle of water). When I will visit Istanbul again , I will definitely chose Pera Orient to stay in.

Hi Me and my wife we came to Instanbul for clinic surgery. Due to the clinic messed up the hotels , we have been send to Centro Hotel. We arrived at 9.30 in the reception and since that hour we have been checked in at 14.00 in our rooms. Since we’ve paid , we should’ve be entitle for the breakfast. Unfortunately no. So me and my wife we have to pay to can get breakfast. The reception staff very very rude. They don’t care and all the time , but their excuse “ we don’t know nothing “ We explained to the reception that we are staying 2 days, after we check out , going to the hospital and after 2 days we will come back to check in. We went hour the first day , we came back we went upstairs , couldn’t open the door , went to reception apparently we have been checked out without to get informed( money , luggages left in the room) Went to the reception “ typical answer : we don’t know nothing “ The receptionist very rude . In the end we have checked in again. Coming back from the hospital , of course we haven’t received the same room , ok no worries , but again very upsetting we received the awful room( toilet door broken , sink drainage smell very bad , walls dirty , furniture chipped ) - suppose to be 5* hotel. Not really I was talking with the reception , nothing has been done. After 1 day I went again downstairs and finally they change our room. Not very impressed. Asked for an extra pillow - 1 day to get it. Food at the hotel- stay away - very expensive and not impressive. Answer for the management: Yes I have complaint and raise my complains, but it takes a while to be solved. In one word , try to avoid this hotel. Disappointed.