Hotel berhampiran Ayazma Millet Bahçesi, Istanbul

I should firstly say that all staff at the hotel are amazing. They are polite and so helpful. One of the staff who stands in front of the door went to the road and found a taxi for us and bring it to the door when there was no taxi around. HOWEVER, generally the hotel cannot be considered as four star, it can hardly be a 3 star hotel. There are two significant negative points which makes the whole experience bad: 1. The room: room was big enough but the decoration and amenities were so outdated, the view was rubbish, when we entered lots of bad smell made us so disappointed. the bathroom was the worst part. broken shower holder (I told the reception but it wasnt sorted), shortage of toilet tissues, smell, broken toilet seat, awkward toilet tissue holder, etc. 2. breakfast: This was the worst part of the experience. The breakfast was so basic. just lots of cheese and cheese!!!, no cream, a couple of choices for bread, a few choices of sausages, all not really nice, very basic. occasionally you could find something else like aubergines. Fruits (whole oranges and pears and occasionally melons, not every day, and if you are late nothing. I had to ask the staff why the empty dishes are not updated and they said its finished, while all breakfast must be available during the whole breakfast time). same with juice (only lemonade every day) and again if you are late no juice. a hot drink, only tea!!!! unbelievably no coffee!!! When I asked for coffee they said you need to pay extra!!!!! BUT MOST TERRIBLE part was that the staff were told to ask guests if they need fried eggs (omelette in Turkish!). and when you said yes, they bring fried eggs but charge you 46tl!!! There were lots of arguments during breakfast between staff and guests about this. They also put some other sweets like pancakes etc. on the other side and children could see and ask for them, but again you had to pay extra. I had several arguments with staff and realised this has nothing to do with them. This is a wrong policy dictated by the manager who doesn't want to accept these are wrong. We have already paid extra for breakfast, why do we need to pay again for things like coffee, fried eggs, sweets, and so on? why things are finished before breakfast time finishes... overall, if breakfast and bathroom are important for you, and you want a hotel close to attractions avid this hotel. another thing was that during booking I saw there is a sauna and gym but no one gave us information about these.

Saya rasa persekitarannya sederhana, itu sahaja, ia tidak membuatkan saya kagum, tetapi harganya tidak mahal, ia adalah harga yang berpatutan. Terutamanya kerana lokasi yang baik dan dekat dengan rumah kawan saya

Özellikle Otel Resepsiyon Görevlilerinden İrem Hanım çok ilgili müşteri memnuniyeti ön planda tutan ve en önemlisi güler yüzlü bir karşılama ile on üzerinden on puan almaktadir. Diğer Resepsiyon Görevlilerinden Cem bey, Kenan bey çok ilgililer. Yine mutfak ve yiyecek içecek personellerinden Simge hanım ve Hanife hanım müşteri memnuniyetini ön planda tutan davranışlarla güler yüzlü karşılamalarla ilgililer bd cafe barda görevli arkadaşlar da aynı şekilde 🙏🙏🙏 Otel temiz güzel kokulu odaları ve her türlü ekipmanı çalışıyor ile Ramada markasına yakışan bir konsepte Olması ile ben daimi müşteri olmaktayım düzenli şekilde konaklamaktayim. Değerli Otel Müdürü başta olmak üzere, Yardımcılarına Satın Alma Yöneticisine ve Resepsiyon Banko ve Tüm Ekibe Çok Teşekkür Ederim 🙏 Sevgilerimi iletiyorum

Выражаем благодарность персоналу гостиницы. Хочеться отличить GÜLNARU i ILHAMU ответственных за чистоту и уют в номеру .Каждый день убирают,моют.ОЧЕНЬ ЧИСТО. Все очень доброжелательные и вежливые, поэтому создаётся атмосфера хорошего отдыха и отличного настроения. Приятный дизайн, сделано со вкусом. Благодарим до следующих встреч!!!!!!

Very clean and the staff very helpful and polite.

I have booked at Pera orient hotel because it offers what I want from an hotel during my travels and the feedbacks were in its favor. Just after my booking was done I stumble on a negative review that was posted on trip advisor. I was worried about my choice. But when I went to Istanbul and stayed there, I felt compelled to share my own experience, which was entirely different and absolutely fantastic! I believe it's essential to give credit where credit is due. First of all , if you are seeking a resort , Pera Orient is not a resort and it never claims to be one! My stay at Pera Orient was comfortable and pleasant. Upon arrival, I was warmly greeted by the friendly and attentive staff, who made their best to help me in every possible way and to answer my queries during my 5-day long stay. Their warm smiles and genuine willingness to assist truly set the tone for my stay. The location of the hotel is ideal. A 6 min walk from the hotel takes you to Taksim square where you can take the Metro or bus to reach your desired destination. And it allowed me to make regular daily walks on istikal street . The street is a little narrow yes, but there are plenty of hotels all around that I have never felt scared or unsafe ( as it was mentioned in the negative review). And I always took the upward direction then turn right towards taksim. I was greeted by a spotless clean room with a tasteful decor. The bed was incredibly comfortable, The housekeeping staff was attentive and meticulous, making sure that my room was impeccably cleaned each day. Coffee and tea were left daily next to the kettle (sometimes with a bottle of water). When I will visit Istanbul again , I will definitely chose Pera Orient to stay in.

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

It was a perfect location, that is why stayed for many days. Happy to suggest to people. Kind of boutique hotel, have all what people need🙌

thank you very much, incredible view, I lived in room 808, very nice staff, very stylish rooms, comfortable, clean, delicious food, very low prices, the area is far from everything, but calm