Hotel berhampiran Tugu Peringatan Cairns, Cairns

Very pleasant stay in self contained accommodation. Staff were great. They are friendly, helpful, and appear to enjoy working there. Residents Gym is a bit on the small side however it wasn’t busy. Parking is ample. Great location, close to restaurants, tourist boats and the promenade. Woolworths is about 5 mins walk to get a very wide range of groceries.

This hotel is centrally located on the esplanade, and this is its main plus. In everything else, in my view, it loses out to the Hilton , to which I moved after a few days. My room smelled to the extent it made me feel unwell. The two swimming pools they boast are a joke. In the first glass pool, you are fully exhibited to everyone on the esplanade, which is why no one swims. In the second one you can't swim if there's anyone else in the pool, it's that narrow. The spa is a private massage joint. I was given a parking spot with no remote the first day, and allowed to park as an exception - their parking is too small to accomidate a hotel of this size. It has no ev charging. The breakfast is nowhere as good as the Hiltons. In any case I fixed all these problems by moving.

The location is ideal. Near to everything you need to visit in Cairns, Great Barrier Reef wharf, water park, restaurants, museums. When you have to get up early to meet your tour schedule, location is the key. Very friendly staff. Room is clean with amazing water view. Breakfast buffet offers a wide range of choices. Although in view of the age of the hotel, it has little tears and wears, 4 stars service and comforts are something we are looking for, instead of some fancy golden decoration in the hallway. We definitely will come back when we visit Carins.

We stayed for four nights over the Easter holiday in a panorama sea view room in the new tower. First of all, the location is excellent. The pool area has a sandy beach, and compared to the Hilton next door, the water was much clearer and very pleasant. The view is absolutely beautiful. However, when the tide goes out, it turns into what feels like a “panoramic mudflat view,” so I would recommend carefully considering the timing of your stay. On the other hand, there were several issues with the room. There is no balcony, and the windows cannot be opened. There were mosquitoes in the room, and I was bitten multiple times, which caused itching and swelling. The insect repellent device in the hallway was empty, which made me question the quality of housekeeping management. When I spoke to a female staff member at reception, I was told that only body spray repellent was available, and no further assistance was offered, so I had to purchase and install my own insect repellent. In addition, there was a sewage-like smell coming from the bathroom. The mirror and sink were not properly cleaned and appeared dirty. The room and hallway also had a moldy smell, and due to the humidity, the bed linens felt damp. The duvet was thin and not very comfortable. As I am sensitive to smells, these issues made me feel nauseous and unwell. Later, my husband spoke to a male staff member at reception. Although the hotel was fully booked and we were unable to change rooms, he responded with sincerity, apologized thoroughly, and instructed housekeeping to carry out a deep cleaning. When we returned from going out, the bathroom had been properly cleaned and the sewage smell was gone. The moldy smell in the room did not completely disappear, but it had been masked with deodorizer, and we were able to sleep well that night. However, the same issues returned the following day. As it was the Easter holiday and other hotels were fully booked, we had no choice but to stay until the end of our reservation. Afterward, I checked reviews and found many similar complaints about the moldy smell, which made me regret not researching more thoroughly beforehand. I had assumed that as a five-star hotel, it would be fine. Overall, the reception staff were kind, friendly, and professional. In particular, the male staff member who assisted us was excellent. On the other hand, I felt that the quality of housekeeping needs improvement. In my opinion, these issues are largely due to a design flaw—specifically, the building was designed with aesthetics prioritized over functionality by the construction company and architect, resulting in rooms where windows cannot be opened despite the humid tropical climate. The older tower, which has balconies and windows that can be opened, may not have the same problems. I would not recommend this hotel to those who are sensitive to smells, but for those who are not, it can still be a wonderful place to stay given its location and facilities.

A newly renovated hostel runs by Little Drifter in Cairns CBD area. Everything is quite new and well maintained, except for the washing machines (quite a few are broken and still waiting to be fixed, only 2-3 machines are working, both laundry and drying cost $6 each time so that would be $12 in total if you wash and dry in one go). Yet big shout out to the staff there, they’re all very friendly, responsive and helpful, and that really makes a huge difference. The whole atmosphere in the hostel is really cozy and chill. I lived in a 8-bed dorm, everyone is really respectful and quiet, especially after 22:00 when the lights are off. Kitchen has everything you need so you don’t need to worry about anything. And for ladies who might need to blow dry your hair, you can borrow hairdryer at the reception by giving out your passports/driver licenses. Regarding location, it’s definitely prime, everything is within walking distance. Woolworths is just next door, Esplanade and Lagoon are just 5 mins walk away, Cairns Central just 10 mins walk away. It’s definitely a really good choice if you’re new to the city and would like to have easy and fast access to everything.

We stayed here for a couple of nights. The staff were very welcoming and always willing to help with anything, which was a real positive — truly 5-star service from the team. Unfortunately, the housekeeping was disappointing. Some cups in the room had lipstick marks on them, and the shower gel bottles appeared to be mostly filled with water rather than gel, although this was rectified immediately after mentioning this to the reception. The hotel is about a 20-minute walk into town. There is also a bus stop near the hospital with a bus running roughly every hour. The hotel provides a shuttle service to the center, but it only operates at 8:30 AM, 9:30 AM, 4:00 PM, and 4:30 PM, so the schedule is somewhat limited. There aren’t many dining options nearby other than the hotel restaurant, and the food there was not particularly good. Your best option is to head into town, where there are plenty of restaurants to choose from. The hotel itself feels quite dated and could benefit from renovations. For example, the hairdryer was broken, the sink was cracked, and the shower looked old and worn. On the positive side, the sheets and towels were clean, and pool/beach towels are provided. The pool/Jacuzzi is clean. Overall, I would recommend staying here and an very happy with my stay.

We stayed here in 2024 and loved it so much that we come back this year ! It's situated in a great location, next door to Cairns Central so shopping was literally on our doorstep. The rooms are lovely and clean, there are 3 great swimming pools, and it's a nice walk to the esplanade where you can have a lovely walk into the centre and you'll have a great selection of eateries to choose from. Happy hour is offered by a lot of places, so we personally enjoyed having a drink and watching the sightseeing helicopter land right in front of you and watching the sun set ,it's just the best! It's also a pleasant walk to the Cock and Ball Pub going the other way but make sure you're hungry though because the meals are huge!!

The unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.

I really like this hotel very clean very nice the hospitality is very good I really like it and they are so welcome welcome us the staff are very good they are very polite with us and very general I really love the room it was very good and big

The Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.