Hotel berhampiran Menara Telstra, Canberra

We booked a room for three people, but initially found that the room only had two sets of amenities, including bottles of water, slippers, and tea cups. After calling the front desk, the issue was gradually resolved. There were spider webs outside the windows, which discouraged us from opening them. The toilet occasionally made unusual noises, possibly when guests in neighboring rooms flushed. My father went swimming, but the locker would not open when he tried to get his clean clothes. We called the front desk for assistance. A staff member eventually came, but the interaction felt rather cold and lacked any sense of apology, despite the inconvenience my father experienced.

Sadly, got a room in the middle of the building with absolutely no view whatsoever, but the apartment was nice and clean and it had everything that you need! The water pressure was good too, which is a plus, and the receptionists were really friendly!

Saya tinggal di sini setiap kali saya pergi ke Canberra, terutamanya kerana pengangkutan dan kehidupan yang selesa.

Very clean and convenient airport hotel with petrol station and indoor carport next door. Also got several EV chargers in the carpark (free of charge at the moment).

Room is large, very enough for family with kids. Everything is clean and tidy, the reception and restaurant staffs are really nice and helpful. The carpark is free, very good and convenience.The breakfast are excellent !! We have a wonderful time here.

Stayed here for night woth a friend. They had breakfast included with our stay, which was nice. The staff are all really friendly and accommodating. This place is also a short walk to the light rail and other restaurants/cafes around the CBD which was great.

The hotel is located to the north west of the city centre. Though it is a bit far from the city it is quite convenient, there’s a supermarket (woolies) nearby. Parking is difficult but they provide parking for extra fee per night with unlimited in and out. The hotel is clean, quiet, comfortable and sufficient for our travel purpose to attend an event nearby. I like the double beds (two separate beds) option but this type of room only comes with a disable-friendly bathroom. I wish their double beds are bigger in size and they have a regular bathroom option with a bathtub.

Good hotel with decent amenities and an excellent location, but the staff experience was extremely disappointing. We were travelling with a young child and requested a late checkout. They informed us it would be $30 to extend beyond 10 AM, so we agreed. We checked out at 11:45 AM, only to find they had charged $60, which felt unreasonable and misleading. On top of that, housekeeping knocked 3-4 times, and their behaviour was shockingly rude. One staff member even said, “You have 2 minutes, just get out in 2 minutes,” which was completely unprofessional. I’ve stayed in many hotels and have never encountered staff speaking or behaving like this. 0/5 for staff behaviour. If you care about service, I strongly recommend choosing a more reputable hotel. If you’re on a tight budget and only want to stay near Parliament and don’t mind compromising on service, then this place might work - but be prepared for poor staff interactions.

The staff were friendly and helpful. Clean room, comfortable bed, wifi, aircon and as a bonus they have a buffet breakfast. Great location with on-site parking included and the German pub right next door for dinner within walking distance

Basic comfort provided, perfectly matched with the price with breakfast included. There was a nice selection of food, more sweet than salty, but still very satisfying. The room was a bit old but clean.