Hotel berhampiran Galeri Underart, Cairns

Love the experience, the facilities were immaculate and service of the staffs as well! I really loved the outdoor lagoon, fits the experience in cairns perfectly!

Rooms were clean and comfortable- the people I stayed with were very respectful. The staff at the front desk were always helpful and friendly. I also did not have any problem with receiving my key. The only annoying thing was a false fire alarm but I guess there's much that can be done to fix that

Good location, great family room with separate rooms and a mini kitchen. Poor storage, no drying facilities for swim wear at a beach resort. Restaurant was closed, not mentioned at time of booking.

Nice room with own bathroom and shower. The pillow was like a brick, but otherwise great bunks! Huge and beautiful pool area. The club was also super nice. Nice and clean kitchen areas, multiple of them in the hostel (one in every level) so they weren’t too busy. Customer service was also amazing. Totally recommend!

The unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.

Location of the hotel is good. Amenities are not expected inline with either Ramada or Wyndham. There are not enough charging points. 

すっごく安いのに、ベットや水回りなどとても清潔にされていました。 また、この値段なのでアメニティはないかと思っていましたが、タオルの貸し出しまであって大満足です。 1人旅や、寝るだけの人にはもってこいの場所です。

We were a group of 4 and we had 4 singles beds with was fine and we stayed 3 night. Room was basic but fine enough for us. Small mini fridge, tea coffee and kettle. We had paid for continental breakfast. The first morning was okay with just a very basic choices of cereal, toast, croissant, packaged cheese and sliced ham, some Greek yogurt, and tinned peaches, and whole fruit. Basic sachet instant coffee available for free but machine coffee was five dollars. What was very disappointing was for the other two mornings there was no yogurt no croissants and no fruit . When asked if they had Greek yoghurt they said they had run out and didn't have any . To me this is very unacceptable considering there is a Woolworths directly across the road from the hotel. No excuses to have run out of food for a breakfast that is paid for . The only option left to eat was either a slice of toast or a bowl of corn flakes ... absolutely ridiculous considering you pay for a continental breakfast.

Dated but well kept. Pool and BBQ although I didn't use them were a good facility. Location middle of Cairns meant I could walk everywhere easily and on the level.....even the airport was in my walking range at 5.4 km. Staff were excellent and the management Excellent and able to resolve all issues I had with onward travels and other countries online travel document requirements, which is so helpful to an older less technical traveller like me.👍 Mervyn

Location is not too bad. Situated a 15 minute walk away from the waters and main restaurant area. Situated on a main road but quiet at night. They let us put down our luggage when we couldn’t check in yet and leave it there after we’d checked out and waited for our flight. The young female receptionist was very helpful and nice.