Hotel berhampiran ICC Ghent, Gent

First of all, I really appreciate the amazing service and kindness. It was my solo trip for pleasure, and NH collection ghent was the best choice. Here are some reasons: 1. Employees are so kind and helpful. They even told me about some good souvenir options and festival information. 2. All the things are ready. Anything you need? They just give you the right thing. (For instance, shaver) 3. Room is very spacious and clean. I'm not sure it is new, but it feels like new. Four. Fine room cleaning service 5. Great facilities: They have restaurant & gym & even bar. Thank you for everything, I truly had a good time there.

I had a wonderful stay at this hotel. The room was very clean, well-organized, and extremely comfortable. I was impressed by the attention to detail and the overall freshness of the space. The location is excellent—convenient, accessible, and close to everything I needed, which made getting around the city very easy. The front desk staff were also incredibly friendly, professional, and helpful, making the entire stay even more pleasant. I would definitely stay here again and highly recommend it to anyone looking for a great place to stay.

Beautiful hotel with perfect view of a cathedral from our twin room. Hotel is in a historic building with lovely architectural features by the canal and the room we were in was a cleverly designed ”duplex” with the bathroom and sinks on the upper floor (ie loft) which made full use of the almost double volume ceiling in the smallish twin room we were in. The only drawback was that the steps were narrow and steep and would pose a problem if one had mobility issues. The toilet was located by the door next to the entrance but there was no sink for handwashing. Alcohol gel in a pump bottle was provided. There is a café, lifestyle / clothes shop and supermarket in the same building. Very convenient and the hotel's location was walkable to all the sights in Ghent central. The front desk staff were very polite and gracious and allowed us to store our luggage when we arrived before 11am, since check-in was strictly at 4pm. We were happy to find that our suitcases had been already delivered to our room when we returned to the hotel at 4pm. There are 2 bars in the hotel - one which is open to the public which was buzzing in the evenings and a guest-only ”Honesty Bar” (1st photo) in which hotel guests could purportedly help themselves to liquor and pen down what they had imbibed - but I never saw anyone in it ! This could be due to a lack of ice or mixers. Or glasses. 🍸

Great accommodation! It's conveniently located near attractions and has a handy kitchenette for cooking. Plus, there's convenient parking just across the street.

Hands down best view from the room! Booked another night as I had a really good impression and experience - wish I had stayed longer! Bed is comfy and the room is...roomy enough. The ladies at the front were exceptionally accommodating for when I had issues checking out and checking back in. Staff is overall awesome! The only shower room is fairly well kept. For a small amount there will be everything that you will/might need: from towels, laundry/dryer, tea/coffee/beer/snacks, luggage storage, to kayaks. Didn't have to use the common kitchen but it seemed equipped. Really can't go wrong with the location - everything is within reach and the are is just simply beautiful day/night.

The room was fine. We needed extra bedding and 2 nice staff came immediately and made the extra bed for us. However! We arrived with a reservation confirmation of 2 adults 1 child. Their confirmation had 2 people therefore the room they had was too small. They did have another room for 3 they said we could have but it would be 30 euros extra. At the time we simply agreed and paid as there was a big queue behind us and the amount was small. Buttons seemed like a con to extract more money from us, it wasn't our mistake as we had confirmation for 3 people at the designated price. It's a shame as I really liked Ghent and will certainly return but there are other hotels to choose from.

Mooi hotel, in het centrum op de rand maar toch gemakkelijk te bereiken, parking vrijdagmarkt op boogscheut. Heel ruime kamer, groot bed, mini bar, koffie faciliteit, badkamer met bad en douche, mooi uitzicht op het water. Vriendelijk personeel bij het onthaal, bij het ontbijt iets minder. Toffe ontbijtruimte op het 3e verdiep met zicht over Gent en het water. Ontbijtbuffet goed maar niet luxueus. Dit hotel is zeker een aanrader!

We werden vriendelijk onthaald, we sliepen in een mooi gerenoveerde kamer, met kingsize bed, heerlijke matras en gezellig dekbed en kussen. Het ontbijt was heel uitgebreid. Dit is al de 3de keer dat we hier komen, de laatste keer was wel de beste keer omwille van de gerenoveerde kamer. tot volgend jaar !!

Rooms are not the same as shown on the website. Location is 100 meter walk from Hotel de Flandre, the opposite side. The receptionist said as friendly to walk us to the other hotel building called City Garden Hotel. It's more motel like hotel. Staircases are very slippery when it rains, if you choose not to use the lift. Rooms are not well maintained, light bulbs not working, safe not functional in one room, or low battery in the other room changed. We reported it to the reception, offered to changd one room, this time there is no toilet door??!!! And lots of diets and hair here n there... Honestly overall experience is a bit disappointing for what you paid, thus not good value for money.

Hotel is 3 minutes walk to Gent train station. However there is no staff stationed at the hotel 24hours.