Hotel berhampiran Quebec Lama, Quebec

The locaction is perfect, right at the heart of old quebec. The hostel offers a complimentary walking tour of the city for guests, that was really interesting. Front desk were very nice and provided us with great recommendations of places to eat. The breakfast and cleanliness of the bathroom could be better. There were several nice shared spaces for the guests to enjoy, coffee maker and vending machine for drinks at extra cost.

There are many positives about this long term stay hotel. The staff at the front desk is very friendly and helpful. The hot buffet (included with the price of the overnight stay)is absolutely amazing, just that alone is worth staying there. Toasts, bagels, muffins, cereals, hot porridge, cheese omelette, plain omelette, boiled egg, sausages, bacon, … and a “make your own” waffle station with sauces, whipped cream and different toppings!!! The coffee and tea or hot water is available in the lobby 24/7! Inside my studio suite, there is a full kitchen with dishwasher, full size fridge and you can borrow an electric induction plate for cooking. The room is big, with a curtain dividing the sofa bed and the king size bed. There are two layers of blinds to ensure complete darkness when sleeping. The only negative thing was that my hotel room was facing the main road and so there were cars going by every 3-5 mins in the middle of the night, and I heard all the cars that went by, even at 1:00am or 3:00am while I was trying to sleep!!! The next day, I asked for ear plugs from the reception and slept so much better! I should have asked for them when I checked in.  The water temperature of the indoor saltwater pool is not too cold, but not warm. I had a good swim. This hotel is less than two years old, so everything is new, clean and bright. Lots of families with young children stayed there on the weekend I was there. A special thank you to the friendly staff especially the one who assisted me with my luggages.

Room was clean and amenities were good. Had sufficient utensils and cookware for warming/preparing food. Bathroom supplies were above average and adequate. Staff were always courteous and helpful. Enjoyed out stay there. Only gripes are location is down the hill from the popular attractions, so had to climb up to go to those places. We didn't mind, but could be tedious for other, especially when there's snow; and our room was towards the back of the building with the gas station next door, which was busy and created a lot of noise. Other than these, the price was decent and close to bus stop.

We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit. The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable. The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area. It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.

Nous avons bien aimé notre petit séjour à cet hôtel, le petit déjeuner était parfait et nous avons utilisé la piscine avec les enfants, séjour très agréable

Had a pleasant stay at this hotel. The location is a bit out of the way, but everything else was great. The staff were very friendly, and they even provided complimentary snacks. Loved the strong shower water pressure. Will comeback again.

Very unique looking decor. Everything looked new and was very clean. Super amenities. I prefer hotels to Air BnB and this had the extras like a stove, fridge, cooking pots and pans, dishes, utensils, kettle, and a N'Espresso machine. There is even a Metro grocery store around the corner and restaurants outside The downsides are that it appears to be in an ”interesting” part of town (I would not be comfortable walking alone as a woman), and stairs, no elevator. It was a challenge to bring up the luggage even to the second level. Otherwise a great place in Quebec City and within walking distance to the train station, which is why I chose it.

For approx 175$/night, I was not completely satisfied. It was quite dirty. The only reason I'm even giving 3 stars is because all of the staff i have encountered were super helpful & polite. The kettle was really, really dirty. And apparently, there's only 1 for the whole hotel to share, and the one they gave me was gross. I cannot believe they even gave it to me when it looked liked that. So instead of tea, which I had to go out to buy since they don't provide, I opted to use their nespresso machine. And despite running the nezpresso machine 5 times without the capsules, just to clean it out, I kept getting little black stuff coming out. The bathtub was unclean, the handheld shower head kept dripping & it was loose and kept drooping over. The screw to adjust the height was also missing, so we couldn't raise it either. Also, when we arrived, there was a curly hair (and not the type of hair that's on a person's head, if you get what i mean) on the toilet seat, we were grossed out that we didnt even want to take a pic of it & disinfected the seat right away.. Not very good sound-proofing either and there was dust on the hangers.... Location-wise, it was good for me & where we needed to go. Near a highway that i can exit to go anywhere & a costco nearby to fill up gas easily. The only thing saving this place is the staff. Unfortunately, i'm not sure if I will be staying here again, especially at that price.

On the plus side, this hostel is in a PRIME location. We walked all over Old Quebec and loved it! The AC worked GREAT. The beds were pretty comfy. We were not very happy about the fact that we had booked a room through Trip.com that had a private bath. When we arrived they said that the reservation did not specify that, but I showed them the actual reservation and it DID say we had a private bath. They said there was nothing they could do about it and when I said that since I had PAID for a private bath I should at least get a discount, but they were unwilling to do this either. My travel partner said she heard some other people checking in another day and they had a similar problem with the shared bath, so we are wondering if it's a bait and switch thing with the hotel. We also told them the first morning that the light over the sink in our room was burned out or broken and she said they would have someone check it out when they came in. Nobody ever came. The shared bathroom was okay but could definitely be improved by adding a paper towel holder (there was a roll of paper towels sitting on the shelf for a few days, but eventually it all got used and it was not replaced before we left.

Campus residence turned hostel for the summer. Room is small but clean and mostly comfortable although there is no air con. There is only one sink in the shared bathroom on each wing of each floor but there are individual sinks in each room. Location is close to public transport (bus) but there is a small walking distance from the bus stop. 10 minutes walk away from Metro (Canadian chain grocery store) and shopping mall with customer service that speaks English (most people in the area speak limited English). Overall an enjoyable stay comparable to the price.