Hotel berhampiran Perpustakaan Rujukan Toronto, Toronto

"Moved three times to get a quiet room. Finally high floor double glazing. Breakfast Buffett top. Restaurant good food and service. Easy access from airport/station by express train via union station and subway union station 4 sops College. We enjoyed our stay very much."

"The biggest advantage of this accommodation is definitely the location. I also found the price to be affordable and reasonable. That said, there were also some downsides. In the kitchen, the pots and frying pans provided were very old and worn out. In addition, the sink leaked, so whenever I used water, it would drip out and I had to keep wiping it up. As for the heating system, it seemed to have a lot of dust in it, which caused my nose to feel constantly stuffy and made me cough. There was also quite a bit of dust in general, as some areas did not seem to have been cleaned thoroughly. Since only some of the windows could be opened, it was also inconvenient to ventilate the room properly. The refrigerator had a slight odor as well. These are areas that seem to need improvement."

"The hotel itself was nice — the rooms were clean, modern, and well maintained. Unfortunately, the service really affected our overall experience. The receptionist had a poor attitude and was not very welcoming. On the third day, our room was not cleaned, even though we had informed the cleaning staff before leaving. They try to do in the evening, but they also ‘forgot’ to do while we had waited for an hour with the kids not sleeping. It was really frustrating. On our last day, the bedsheets were also not changed despite us specifically requesting it. We raised these issues with the hotel, and while they did offer some compensation, the overall experience was still disappointing because of the service problems."

"Hotel itself is ok, however, checkin was denied even 2 hours after confirmed booking as hotel did not have our booking info. We have to call 3 different Trip.com toll free numbers for help but each of them said 'not my department' and gave us another number to make the next unsuccessful call. It took just about 1 hour to finally sort out the checkin issue. Then sometimes later, I got another confirmation with a revised booking number, the previous one got lost? This event has left a bad taste in my mouth and unfortunately will make me hesitate to book thru Trip.com next time."

"The staff were very warm and kind, and I truly appreciated the common areas and facilities. However, I did experience a few issues with the room and the shower area: 1.The soundproofing in the room was quite poor. The magnetic sliding door made noticeable noise when opening and closing, and because the ceiling was not fully enclosed, conversations from other rooms could be clearly heard. In addition, the bed frame made loud sounds whenever someone moved or turned over. 2.For women, there were only two small shower stalls. The space inside was very limited, making it difficult to place any clothing. The showerhead was fixed, and the hairdryer only provided cold air rather than warm air."

"The staff were very polite and respectful, which we appreciated. However, there were several issues during the stay. The app states that the security deposit can be paid in cash, but when we arrived, the staff seemed reluctant to accept a cash deposit, which was confusing and inconvenient. The room was definitely not very clean, though it was still manageable. The air conditioning does not work — only wall fans are available. The hotel is also quite noisy 24 hours a day, making it hard to sleep. In addition, the lower part of the hotel is under repairs, and the noise from that also disturbs guests at night. The location is okay, but the street is rarely cleared of snow, which can make access difficult. Overall, the staff are kind, but the comfort and facilities could be improved."

"Friendly staff at front desk, smooth check-in. There’s everything you need in the sparkly clean room even though i stayed the smallest room. Laundry is available. Location is excellent. There is a 24-hour convenience store cross the main street. The neighborhood is lovely. Really enjoyed the stay. Will consider comeback next time."

"是多倫多大學的學生公寓，估計是暑假假期期間很多學生退租了，所以對外出租。 刷鑰匙卡進出，安全性衞生性都是可以的。 洗漱台上有2個一次性杯子和一小塊肥皂，小小瓶裝洗髮水護髮素沐浴液乳液，浴巾臉巾手巾，衞生間有一卷衞生紙，櫃子裏有3個鐵絲衣架。沒有水杯刷牙杯，第二天去前台要一次性杯子和垃圾袋，告知沒有了。沒有牙刷牙膏梳子之類的，沒有拖鞋，沒有吹風機，沒有燒水壺，沒有冰箱微波爐保險櫃。入住時借吹風機，説早上來有，結果第二天去，又説憑學生證抵押才可以借吹風機。公寓公共廚房洗衣機之類是僅對學生開放的。如果長住，每7天給你打掃一次衞生，期間自己解決。訂房時看仔細點，有的房間是沒有衞生間的，自己帶好牙膏牙刷拖鞋吹風機燒水壺，帶個公牛的轉換插座很實用。出門左轉一個路口就是711超市，再往前一點有個大些的超市，生鮮牛奶雞蛋麪包水果生活用品之類都有。步行到多倫多大學和唐人街都很近，1公里左右。離皇家安大略博物館1公里、藝術館2公里不到。離安大略湖邊直線距離5、6公里。房間設施很方便學生使用，非假期對不對遊客開放就不知道了。"

"部屋は清潔。 バスタブがある部屋がよかったがランダムなようで　シャワーのみの部屋。 景色が良い部屋ではなかったが(工事中の大きなビルが見えた)日当たりはよかった。 一階にレストランがあり　夕食と帰りの朝食時に利用。 ボリュームがあってリーズナブル。 ミニ冷蔵器があったが冷えにくい。 朝はロビーにてコーヒー紅茶のセルフサービスあり。 夕方はワインのサービスもあるらしいが時間が合わず利用なし。 ロケーションがよく周辺も安全で割とキレイなエリア。"

"While the hotel is perfectly situated, is clean and has all the amenities, it's as busy as an airport check in. It opens to the street from 3 sides making navigating the lobby quite intense. There are people everywhere. My room which was tidy and clean was very very cold. I had to run the fan coil at 90 F for hours to get warm. Room TV channels are limited and the TV didn't allow adding your own apps or screen sharing. Overnight parking fees are expensive even at the discounted rate. 655 Bay St parking is cheaper and easier to navigate. The self service check in worked really well allowing me to skip the huge check in queue but it made the entire hotel experience impersonal."