Hotel berhampiran Stesen Chiayi, Chiayi

Really good location, the room was really clean shampoo and body wash was provided we just had to pay to use a bathroom towel which wasn’t much. The staff were friendly and helpful and the location was great about 10 minutes walk to the train station that goes to Alishan and the bus stop just outside the train station. If you arrive by the bullet train they provide a shuttle to the main station for free which is convenient. Restaurants and shops are all in walking distance from this accommodation.

Chiayi is a quiet town on the edge of alishan mountains, as such there are not many major shops and eateries around. South Urban is a luxurious hotel standing in the middle of the quiet town. The popular food and night market are within 15min walking distance from the hotel (there is u-bike stand just opposite the hotel, but there were no bikes available when we headed out in the evening). The hotel staff were generally friendly, but there are not many amenities available to guests. There were only hair dryer and bedroom slippers available. The hotel did provide two bottles of water, and there is a water dispenser at the lobby if guests need more water. Other tourist attractions within 20-30 minutes walk around are prison, Hiroki village, railway park.

Around 500 m from the TRA Chiayi front exit, the staff are friendly and kind. The room is big enough for two people and their luggage. The lobby smells good; there is a small café in the lobby. The bathroom is a separate wet and dry area. A hairdryer is in the room, and the toilet is an automatic bidet. The bed is comfortable, and the pillows are soft for sleeping well. We were able to leave our luggage after checking out because of my Alishan itinerary.

My kids love this hotel very much. It's fun and enjoy at the common area which equip with kids area with toys, kitchen with some simple kitchenware include stovw and microwave oven. Some free snack and tea for free. Some chargeable foods and drinks. Have reading area as well. Each floor have different theme and you can collect the stamp for memory too. Location is very near to Fengjia night market. Overall, it's good to stay and convenience location. Recommend to stay and will stay again if visit Taichung again in the future.

I chose An Lan Jie Hotel primarily for its location, and it did not disappoint. It's literally a 3-5 minute walk from Chiayi Train Station and the bus pick-up point for Alishan . If you're planning an early morning trip up the mountain, you simply cannot beat this convenience. There's also a Family Mart right across the street and plenty of local eateries nearby . The staff were a highlight—genuinely friendly, helpful, and spoke good English . They provided clear instructions for self-check-in (the whole place uses digital door codes, so you don't need to worry about losing a key card) . I stayed in a private room, which was clean, comfortable, and exactly as pictured. The common area on the 14th floor is a real bonus—it's beautifully decorated, has a great city view, and offers free tea and coffee for guests . The bed was comfortable, and the Wi-Fi worked well . A few small things to note: the bathrooms are functional but can be a bit compact [7]. Also, be aware that towels aren't provided (you can rent one for a small fee), so you might want to bring your own . Overall, this is a fantastic, budget-friendly option for solo travelers or couples who prioritize location and cleanliness. It’s the perfect base for exploring Chiayi and catching that first bus to Alishan. I would definitely stay here again.

The hotel was about 800 meters from the train station. It was close to the night market. Hinoki Village was a little longer walk but still close to the hotel. Since the train / bus station was close, it was easy to get transportation to Alishan National Forest. The rooms were large. The bath had an enclosed shower stall. Sink was in the bedroom area. A kettle, refrigerator and hair dryer are in the room. Liquid hand soap at the sink (which you do not see often in Taiwan). That was much appreciated! Free hot/cold/warm water dispenser in the lobby. The front desk is very helpful. They have a large capacity washer and dryer on the 5th floor (50 TWD per washer load). Floors are secured by elevator room card keys.

Lokasinya bagus, berjalan kaki singkat dari stesen Kereta Api Chiayi. Sarapan pagi adalah baik tetapi jika anda pergi terlalu lewat akan ada sedikit makanan yang tinggal (kadang-kadang mesin kopi/teh kehabisan serbuk). Bilik-bilik adalah bersih dan selesa.

My husband and I were visiting my brother. Stay there for two nights. The celling was quite low and the bathroom was OK. However, overall cleanness is a bit below standard. The flooring in the shower seemed dirty and well used, we were not confident to walk in the shower with our bare foot.

First I was supposed to give 2 stars because when we arrive at hotel, they only accept cash in twd dollar as we thought already paid via online. So, it caused us to paid more compared to online as the exchange rate. We dunno why they wanted us paid first via online and then refund to us after the day check out. This will make the process too complicated. This hotel was so traditional even no online payment & maybe doesn't have debit card too? Honestly, the hotel was really nice looking & clean as the pic shown. The toilet look good but the bathroom door was so so old and rushed cannot close. The bed was strangely & weirdly comfortable but it sounds of spring so so noisy when we moving around the bed. This must be changed because senior or someone not comfortable with hard bed should not booking this hotel!!! The aircon work well but at night it automatically closed down. Maybe save electricity or something as thought we didn't set anything?? This hotel provided buffet at morning (6.30 - 8.30am) such as toast, rice and porridge. It so nice since this hotel was budgeted compared to other which more expensive. However, we dunno why they set the time so earlier in the morning should be until 11 am or 12 pm. Who will wake up in that time?? Maybe people cannot sleep that time or something else. I 100 % sure that the foods will be leftover. The service was well...ok nothing to comments. The overall still budgeted hotel & the location from train station was so near, the Wen Hua night market was so near about 800 meter. We still NOT STRATIFICATION with this hotel !!!!

Positives: - Very good location by the station. - Clean bed linen and towels. Negatives: - when we entered the room a cockroach ran across the floor. - the Wi-Fi didn’t work at all on the 4th floor, despite two WiFi networks connecting, you couldn’t load any internet pages. - there was only one bottle of water and one bath towel even though the room was for two people. When we asked reception, they told us to get another towel from the trolley in the hallway. - no one came in to make up the room (stayed two nights) - no hand soap in the bathroom (I understand the Taiwan policy on plastic usage but they supply body wash in a bottle so surely you can supply hand soap in a bottle too) - very hot in the room - no aircon only a fan (our mistake we didn’t see that when booking) - generally quite dirty (dirty floors, bathroom walls had mould and cracks in it, sink was stained dirty) - no shower curtain or panel in the bath so the room got wet when showering - reception staff were indifferent - expensive for what it is - wouldn’t recommend and wouldn’t stay again.