Hotel berhampiran Stesen Kereta Api Guilin, Guilin

Outstanding boutique hotel situated in the most beautiful spot by the Yulong River with breathtaking views in all four directions! We like how the style of the hotel reflects and complements the natural beauty of the area. There are abundant amenities and plenty of activities to pursue just around the property. It’s perfect for people who want to enjoy the beautiful pristine Shanshui of Guilin uninterrupted. We travelled with our extended family of 7 and everybody had a great time (especially our 2yo). The hotel is very kids friendly and the staff are wonderful. The swimming pool is immaculate and well equipped. We were also happily surprised by the quality of the food provided at the hotel. The ingredients were local and super fresh and the beer fish was very tasty. We ended up eating most of our lunches and dinners at the hotel. The room itself is gorgeous. We woke up everyday bathing in the morning sun with unobstructed views of the breathtaking Shanshui along the Yulong river! If you wake up early and go to the top floor, you will be rewarded with a special bonus! We are already looking forward to our next trip to Yangshuo and Xishi Jinshe!

This resort was a pleasant discovery. It is located in a very peaceful area, it has a large beautiful garden, and from the rooms it offers a stunning view of the beautiful landscape around. Our room was provided with all amenities, a terrace to sit peacefully and watch the mountains, and even a bathtub with an incredible view from the large windows. The breakfast was offered with local authentic food, which we found amazing.The resort also has a nice bar, where you can chill in the evening listening to vinyls and having well prepared cocktails. The staff and the property were friendly and helpful all the time, and went above and beyond to make us feel comfortable and help us in our exploration of the area. Highly recommended, this is one you simply should not miss.

Stayed for a night at the hotel upon arrival at Guilin in the evening. Guest services were excellent as the staff was very friendly. The room was comfortable and clean. Bed was comfy and XiaoDu was a refreshing addition to the room and able to automate many of the room functions. Tried the SPA just before they close for the night. It was good and staff was very professional and experienced.

They made our honeymoon good in Guilin! Good massages at the hotel and the breakfast was good! They upgraded our room which was a nice suprise 😊 the location was good. Close to other stuff but still not in the Middle of the traffic. They could have had more sunbeds and a chill area around the pool. We vere laying on the sunbeds and some dude put his stuff on my sunbed since there vere no other place to put it. Also a shower by the pool would’ve been great since the pool got quite warm sometimes😅 you also need to use a shower cap on your head in the pool - even if they commercialize the pool the a lady with the hear down. In the order it was stated that there was supposed to be a photo shoot where we could get 3 photos from them, but we never got any photoshoot

Room was well appointed and spacious. Kept rather clean too, but the air conditioning took extremely long to cool the room down, almost 7 hours to cool from 30 degrees to 26 degrees at full fan speed. Our room was facing the back street, it was very very noisy at night and noise from the street can be heard clearly. Hotel does provide earplugs. Free laundry and dryer available.

The hotel advertises as having an all-year-round open pool and it's not true. During our stay at the end of April with maximum temperatures above 30°C there was no pool to cool off, and the staff told us it was because it was still too early in the year. This was very disappointing as having a pool was the main reason for our choice of hotel, so I'd say this hotel didn't meet our expectations and they should state this clearly on Trip to avoid future confusion of guests. Other things to improve are the storage space in the rooms (there's barely any room to place suitcases etc) and the soundproofing (we were woken up several days by loud guests at 7am or earlier). On the positive side, the beds were comfortable (average hardness of mattress for westerners standards) and the shower was the best we've had in our whole trip through China: very modern, with good water pressure and no fluctuating temperature. The room thermostat worked really well and the hotel has some nice amenities for guests to use such as tea, massage chairs (a bit worn out but still working) and a vintage game console. The staff helped us with luggage, gave us information and even a small present at the end of our stay, which was a nice touch. The location of the hotel is in a quieter part of town, ideal for sleeping but still close enough to streets with lots of restaurants, cafes etc (try Heytea in west street if you can!). Overall it's been good value for money, although the hotel could do some clean up/refurbishment work and the pool availability should be advertised accurately.

”Extra-Large Bathtub” doesn't even begin to describe how incredibly large this bathtub was. It was more like a swimming pool. I was in heaven. I loved this hotel, the desk staff don't speak any English but they have these little ai-translation hand held devices (picture a dictaphone that translates) and are extremely helpful with a can-do attitude. I had some urgent documents I needed delivering and the staff were beyond helpful with that, I am very grateful to them. Also upon check-in they bumped me up to a suite (I didn't ask they were just being nice) and holy moly what a room. It was fabulous. The styling of this place is very old colonial palace vibes, I know they have some history displays up relating to the war but I didn't look into it, but it had a very classic airy vibe with traditional furniture and styling and I loved it. Some elements are a bit careworn and showing their age, but everything was immaculately clean. So, yes some elements like the carpeting may have seen better days but it's due to age rather than lack of attention, everything that mattered was sparkling. My shower could have fit about 5 people in there, and the bathtub another 6, so that was a real highlight, but the location was superb as well, it is on a private little resort island right next to the lake where the pagodas and bridges are. There is an easy access exit gate to the lakes, however I think it was run by the other hotel on the island because my key card didn't work late at night, however I must admit I had had a few and maybe wasn't the most able bodied reviewer in that moment. I recommend asking the staff because each night after the lake show with the performance and music lots of families were coming in that back way, so it's definitely possible I was just un-prepared. Regardless, even if you get locked out it's a short walk around to the other side of the island and the gatemen are very friendly. There is a restaurant attached to the hotel although it is not technically run by the hotel which just means it closes slightly earlier (much later than anywhere in Europe still), and when I went in the staff were just sitting around so I wasn't sure if they were open, but when they saw me they sprang into life and actually the older ladies spoke quite a lot of English and were very chatty and friendly, and they also have an iPad with an English ordering app so it is a breeze eating there. The food was very high quality and delicious, it was more expensive than eating in town but I would not say over priced given how good it was. The bar in the hotel is also nice. You can get delivery food brought directly to your room which is also excellent. They don't have room service food but why would you bother when delivery is available. The hotel has a private drive way so getting picked up for excursions or Didi rides is so easy, and the area is beautifully quiet and there are lots of birds. It is very close to all the attractions like Elephant Trunk Hill, which makes doing things (or retreating home due to the fearsome heat) very easy. I will warn you the hotel is nicely airy in the way old villas in Europe are, but because of that your air conditioning will never match that kind of incredible ice cold blast you might be familiar with in Hong Kong. Obviously, this is a very small problem when you can easily cool off in the mega-bath or mega-shower or just sit at a comfortable level of air conditioning, but if you are the kind of foreign traveller who is unaccustomed to the strong heat just be aware that this is a vintage place so you won't be able to whack the AC down to 15c and freeze yourself for relief. I really recommend this hotel, it was absolutely lovely. Oh also there is a lovely jovial old man who comes round in the evening to deliver you milk at bedtime every day, what a guy.

Everything was perfect! The owner was very helpful. The hotel had a fantastic location on the rice terraces. The rooms were comfortable and clean. Probably the best location. The balcony was just steps from the terraces. The restaurant was excellent! Thanks for everything! Highly recommended.

We stayed at New West Street International Hotel for total of 10 nights as we accompanied our child at a nearby Chinese school in the summer. This extended time gave us the opportunity to really got to experience the hotel facilities, the food, and the service.  First the location.The actual location is about a 10 to 15 minute walk from the actual West Street. To us, the distance is actually a good thing. Food, shops, and amenities at West Street are overly tailored for tourists. The hotel location is quiet and peaceful. Nearby are many local restaurants and shops that we much preferred. In fact, we found ourselves walking away from the West Street direction to get some great local foods everyday of our stay. That said, the hotel offers an excellent shuttle service beginning at 3:30pm until late at night if that's what you are into.  Second, the hotel building itself is in excellent condition. It appears many of the facilities and rooms were recently renovated. The lobby is open and airy and makes a comfortable gathering spot for us to meet our friends before heading out. The hotel sometimes accommodates tour groups. Even when we see as many as three tour buses parked in the back, the hotel does not feel congested nor noisy. The room itself is tastefully updated with a large flat screen TV, USB-C chargers, and automated curtains. The beds were comfortable and our balcony room faced a beautiful karst mountain and a nearby pond. The room appears to have great noisy insulation. We did not hear our neighbors like we did in other Chinese hotels. Third, the place is always clean. We see staff cleaning public areas all the time, wiping down handrails, elevator buttons, countertops. etc. As for our room, the home keeper always kept it clean and orderly. We had some problems with smell the first day. A housekeeper came and troubleshoot the problem to durian smell in the mini-fridge. Not only did she wipe it down, but even without us asking, the later came back with another mini-fridge to make sure no smell was left. That really made an impression on us. Next, the staff. Everyone we encountered was always friendly and greeted us. From the cleaning staff to the front desk reception to the restaurant waiters. Everyone was friendly. We can only speak limited mandarin but the staff still talked to us best they could in English. Rachel, the manager on site, was especially friendly to make sure we got everything we needed. She understands we were staying for an extended period of time so she was always asking what can be improved for our long stay. The hotel added us to WeChat where they respond quickly to all the typical requests like room service to sending us extra water. I wish more hotels do this.  Finally, the facilities. We used the laundry room daily. There are 5 washers and 3 dryers by my count. Most of the time, I can find an empty machine to wash my laundry. Mornings are best for doing laundry. After dinner time is the busiest time. We occasionally had to take out other people's laundry that were just sitting there but it's rare. The pool is large, warm, and clean. The shallow end is perfect for kids or just wading around. The deep end is 1.7M deep so it's plenty for actual swimming. We also used the on-site travel agent to book a private transfer to the Guilin high speed station. Rachel happened to be nearby when we did this and she helped with some translation with the agent and it was very appreciated. The restaurant was large and there was always space for us to sit even when there are large tour groups. It offers mainly Chinese options but also have some Western items. Food was abundant and delicious. The Guilin rice noodles in the back is tasty and the broth is excellent. The only thing is the coffee could be a little bit better! We loved our stay at the New West Street International Hotel and would not hesitate to go back next time we visit Yangshuo. 

I stayed for 2 nights and felt comfortable n relaxing. The room n bathroom were spotless clean. The balcony is a good place to have coffee early in the morning with the view of mountains n the river just in front. A stone throw is the busy west road where it is very convenient to find foods or do shopping. It is affordable for long stay as the cost is reasonable. Have a nice stay.