Hotel berhampiran Jalan Wenguan, Shenyang

Location was good, about 7 mins walk from Exit B of Qing Nian Da Jie (there's a shortcut to cut through a building, which you will see on the left). Generally it is easily accessible to some of the famous streets and areas such as Zhong Jie, Gu Gong (palace). It is also easy to change train to other lines. Taking Didi is less recommended as I felt that the traffic are generally quite heavy, public transport is more convenient. If road condition is good, will take about 20 mins to international airport from hotel as well. Overall, it's good!

酒店地理位置優越，房間乾淨衞生，作為主題房間，配置合理，小童喜歡，但主題拖鞋看上去不是全新，裏面起小黑球，和主題睡衣一樣，感覺像街頭攝影棚的道具服，滿是小毛球，特別拉低檔次，沒敢讓孩子使用；過年期間午晚餐酒店沒有自助，可以點外賣機器人送餐，但機器少排隊需要30分鐘以上，到房間基本都涼了，房間內有冰櫃，但裏面東西需要另行收費，一瓶礦泉水需要25元，還是一貫的沒有性價比，建議配置點適中的免費物品，畢竟上千元一天的房費，現在很多酒店都已經為了提高體驗感給予贈送了，早餐中規中矩，談不上驚喜，但對得起五星的價格，特別提一句是二樓外包店的烤鴨，很好吃，值得一品；本次就是為了領孩子吃烤鴨，選擇住在這個酒店的。

The hotel room big & clean. The location is only about 5 to 8 minutes by car. The hotel offer free shuttle service to send us to the airport. The only weak point is the hotel nearby do not have any restaurants. Need to walk about 15 minutes to the small eatery shop which we did not eat dinner there. In the end, we walk back to the hotel & ask the hotel staff to order food delivery for us. The hotel staffs are friendly & helpful. Highly recommended if u are taking an early flight & need to reach the shenyang airport early. This is a good one to stay.

Great Location, Some Communication Hurdles The location is very good, within easy walking distance to Zhongjie (中街), which is a major plus. The room was in good order, and the cleaning lady deserves special mention—she was very friendly, helpful, and did her job perfectly. However, the check-in process was a bit confusing. Communication was arranged via WeChat beforehand, but responses were not very responsive. This process seems more suited to locals who can easily make direct phone calls to sort things out, and it may not be the most foreigner-friendly experience. Overall, a good stay thanks to the prime location and excellent cleaning service, but be prepared for some communication challenges during arrival.

Ok, location is good, because all the luxury brands are directly downstairs, but hey if you're not there to splurge, no point~ because getting to other popular shopping malls or tourist attraction, there's just no advantage. You may think you get VIP or warm greeting service, but honestly... only if you're lucky AND SEEN and if it's like from 12pm to 3pm? Cause i think that's when their staffs are alert. Next on, check-in is normal, nothing special, remember to pay a deposit. Next on, going to your room, someone will help you with your luggage to your room, which is great, because the floor is so carpeted it is hard to drag the luggage if it's really huge and heavy. Next on, the room... I have so much to comment. First of all, furniture looks old. Toilet is great (+1 point) because it is indeed the biggest and most spacious one i have seen. The cleaning folks does a good job cleaning the toilet BUT! i just cannot understand why can't they just change the smelly damped pillows???????? it's already there when we first checked in. It smells horrible, like your teenage cousin's wet sock after soccer practise in a shoe that never dried after washing. Gross! The really funny part is, you would imagined for such a huge room, the TV would be reasonably sized considering the distance from the bed. HAHAHHAHA, it's so small. I finally understand what it means by 'when someone is speechless, they really would laugh'. 人在无语的时候真的会笑. Like, you are a 5 star luxurious hotel but you can't give a bigger TV that has more modern functions???? Am i still living in the 2000s? Ok fine, maybe they have no budgets for upgrade, fine... It's not like we travel halfway across the globe to watch TV in bed. Next, TAKEAWAYS. Like this really made me so angry, they literally take no responsibility in helping you bring up the food. I mean I don't mind going down to take it myself but let me know i have to! They literally left my stuff there 30 mins until i called them. And the ridiculous part was the delivery guy actually took a photo to show me how he had already passed it to a staff and informed them to deliver it up! Next, their restaurant. Paid for a course meal, and instead of the dishes being served up one after another, they served everything up at one go... wow, ok fine no big deal. BUT dessert took 30 mins and not served. Do you know what is a coursed meal? Do you need to retrain your staffs? Do you think we could have finished the dishes so quickly? Aren't we supposed to savour the dishes and take our time because your head chef took time to design the menu and wine pairings? Like your service really defeats all purpose of us opting to have dinner there. So the irony is we were rushed through our food; we literally felt like we had to speed up because what if the dishes went cold. Then they took forever to serve dessert and we already told them we need had a movie coming up and we were running late. BAD SERVICE. Overall, my review for this hotel is that, you're lucky you HAD GOOD REPUTATION & BRANDING in the past, but you are FRAILING. You do not deserve 5 star in almost all areas non-related to location. Yes, you may be considered luxurious because you're at the most prime area of Shenyang but so what? Your service and facilities are at most mid-range 4 star. Even 4 star hotels now have robots that would deliver takeaways and TV bigger than yours, and their pillows are clean, what an absolute joke. OK, maybe let's not get so negative, last redeeming factor: you do have a nice view of the city. For service, you may want to learn from your peers like Sofitel, Atour or Serendipidia. You're welcome.

Highly recommend Swissotel Shenyang for any traveller visiting Shenyang! My husband and I stayed in the Swiss select suite room and it was super spacious, clean, with unblocked views of the Shenyang TV tower. The room is also thoughtfully designed and stocked, making our stay very comfortable! The staff were also super hospitable, from check in staff to housekeeping staff, everyone was so friendly and genuine, and that made us feel super at home. Special shout out to Eric from the concierge who was attentive and super helpful, going the extra mile by offering us travel tips and ensuring we knew how to get our way around. Thank you Swissotel Shenyang team for the great stay experience! I will definitely look forward to staying at the Swissotel Shenyang the next time I’m back in the city!

Wellness and feel good oasis in Shenyang We combined it with a night in the hotel. Underground parking. The big building is the spa. It’s not easy to miss. The check-in is not in the big Spa Building. Overnighters have to go to the building next door, following the „check-in signs“. There they inform you that: - The day of check in you can use the Spa area until 10 pm. - Day of checkout a delicious breakfast with much variety of cooked and fresh dishes, fruits, juices and coffee and sweets is served from 7-10am. - If you check out before 10 am you can use the Spa area again until 6pm that day. - To enter the Spa area you need to go to the big building. You need to let them know your room number and they need your passport / ID card. - You will get a number for your individual locker. If you are a couple check the ticket with number for sign of female or male. - You take off your shoes, exchange them for slippers they offer and store your shoes in your locker. You get a key you take inside which is for free. - You will be led into gender separated changing areas. - You get a free towel, lounge shirt and shirt pants to change in and sign for it with your key. There is staff to show you how. - Your key shows your number and area in which your individual locker is located in. There is staff to show you how. - Inside you first pass a gender separated area. Here you can be naked. - Then you can leave that area and join the gender mixed area. - It has 4 levels with indoor and outdoor pools and hot tubs. - Level 1 has outdoor pools, indoor pools, whirlpools, children’s water park and access to the wave park, which opens 4x a day for half an hour. - Level 2 is more quiet with healthier whirlpool options. - Level 3 has sauna houses for free open until 10pm, a movie theatre, KTV, food area and a children play area all open until 9:30pm. - Level 4 is for private treatments. In winter the outdoor waterpark/slides „the wave“ and terrace pools are closed due to the cold. We were surprised of how relaxing the stay at the Spa was. There is many people but the Spa building is amazingly huge and has many different areas to lay down and corners in which it was very peaceful. Our hotel room „Room Queensize-Bed“ was lovely and the staff very attentive. We ordered ice-cubes, extra water and had pizza delivered to the hotel. All in all, a wonderful experience, which we will repeat.

Остановились в данном отеле, чтобы погулять по городу и было где ночевать. Но отель приятно удивил гостеприимством работников и самими комнатами. Комнаты большие, чистые и по первому требованию работники помогали нам с бытовыми вопросами. Спасибо работникам, отличный отель

Great location is close to metro station, eateries, and imperial museum. Hotel personnel are friendly. Hotel is an older building, and need to be renovated. There is sewer odor in elevator, and hall. Lighting in hall is dim. Breakfast offers a variety of food and fruits. Room is clean and average size. 

地理位置優越，房間乾淨，衞生剛剛好，附近繁華熱鬧，房價便宜，性價比高。Very beautiful，來中街一定要選這家酒店！！！！！！！！！！！！！！！