Hotel berhampiran Zoo Hellabrunn, Munich

The overall stay experience was excellent. The front desk staff were professional, friendly, and efficient during both check-in and check-out. Requests were handled promptly and with great hospitality. The room was clean, well-maintained, and comfortable. Facilities were in good condition and provided a pleasant environment for guests. Breakfast and dining options were fresh, well-organized, and offered a good variety of choices. Replenishment was timely and the dining area was clean and comfortable. Great value for money. I would definitely choose this hotel again in the future.

The hotel is situated in a quiet and peaceful residential area with just a 10 min walk to Nordfriedhof station and also nearby tram station. The breakfast buffer spread is great, my favorites are salmon + horseradish and croissant. Extensive selection of beverages from juices, coffee, tea and milk. The room provides nice bedding with comfortable pillows and the toilet is spacious.

The room was pretty spacious and clean, there was a little balcony that you could relax, had a lot of storage spaces, the staff was attentive, public transport; metro stations and the tram station were also close by

Overall a very good stay, but a few details were disappointing for a five-star hotel: no toothbrush or toothpaste in the room, no bottled water (only tap water), and a very small and poor equipped fitness area.

Near Subway exit D or E, good location. Cafes, Turkish and Asian food right below and around the hotel. No toothbrush, comb, slippers. The shower gels are all in one bottle. So not for the fussy. But bathroom is spacious and toilet is a separate unit.

Hotel teams are very kind and ready to respond to your requests. Food is perfect and delicious. Hotel is quite new and clean. Location is a bit far from Munich center but it is very convenient for traveling. Also, very clean and safe area. Hotel is far from train station just 1-2 min walk.

順帶聊聊這座城市，慕尼黑整體是一座很不錯的城市，當地華人不算多，城市安靜愜意，氣候舒適，十分適合夏季前來旅行。這次出行感觸最深的一點就是這位餐廳經理處處透着傲慢，自視高人一等，帶着歐洲人固有的優越感。看得出來他從未踏足中國，並不瞭解如今國內各類配套設施早已十分完善、發展水平極高。正是因為祖國的強大，我們中國人的消費力也才越來越強。我曾經在海外留學、工作，如今長期在國內生活，對比之下心中生出滿滿的民族自豪感。正是依靠國家有力的領導，加上全體國人勤懇拼搏，我國才能實現飛速發展、實現彎道超車。由衷祝願我們的祖國日益繁榮強盛。

The room is so good and there’re everything I need inside the room. The cleanliness is great if you’re staying more than a week the service will come to clean. Everything is ready to you. I will definitely come back :-)

Overall, a rather average experience – especially for a 4-star hotel. The location is definitely the biggest advantage of the hotel, as it is very conveniently located close to the main train station. The hotel was also flexible and helpful with a few practical things: luggage storage worked without any problems, and getting a second room key was also straightforward. Unfortunately, the actual hotel standards were less convincing. The room was generally clean, but the cleaning felt rather superficial. There was still some dust and dirt in the corners, including in the bathroom. It wasn’t bad enough to make us uncomfortable, but for a 4-star hotel, we expected a higher level of cleanliness. One of the biggest issues was that the air conditioning was not working during our stay. We were not informed about this in advance or when checking in. Luckily, there was a thunderstorm during the night, which cooled things down a little. Without that, the lack of air conditioning could have been a significant problem. The room amenities also felt rather basic. The pillows were far too thin, and the towels in the bathroom felt almost like disposable towels and were not particularly comfortable. Overall, there was a recurring impression that the hotel was providing the bare minimum rather than trying to offer a proper 4-star experience. The breakfast itself had a reasonable selection and was generally fine. However, the breakfast room was located in the basement and felt quite dark and cramped. There was also one unpleasant interaction at breakfast. When I arrived, I was asked for my room number and gave it as requested. A few minutes later, a staff member came back and told me that breakfast was not included in my booking. The way this was communicated felt more like an accusation than a simple question or clarification. I was quite sure that I had booked breakfast, and after checking again, she found that it was indeed included. There was no real apology afterwards. This may well have been an isolated incident, but the interaction was still unpleasant and did not improve the overall impression. Overall, our stay was average to slightly below average. Given the price and the expectations that come with a 4-star hotel, we expected considerably more. The location is really the main highlight.

Semuanya bagus, kecuali perlu menukar cadar dan sarung selimut sendiri agak menyusahkan.