Hotel berhampiran Tasik Phoenix, Dortmund

A Home from home room, and the first ”hotel” I've stayed in with a dishwasher in the room. Room was clean and well presented. It was a strange mix, of a self catering unit and a conventional hotel room. Decor was modern and the bathroom was one of the best I've seen and as large as the rest of the room. Only downside was the shower drain was partially blocked so excess water built up on the floor and turned the room into a swimming pool. Reported it to reception whom arranged maintenance to attend to it.

Location is just opposite the train station but the position of hotel is rather awkward. Surrounding can be rowdy due to crowd around the hotel. Not suitable for those who prefer quieter environment. Room is very hot n stuffy despite opening the window

Tres belle hotel, avec un staff gentil et respectueux. Le seul bémol que j´ai eu c´est d'avoir demandé un lit double et je me retrouve avec un lit tain ou je plongeai littéralement au milieu, avec un petite couette... et pour couronner le tout, super réveil avec des lourds travaux qui venait de juste a coté de ma fenêtre alors que javais demande’ une chambre calme...

Super Lage in der Nähe vom Hauptbahnhof. Sehr cooles Design im Zimmer und generell. Leider Abzug wegen dem spärlichen Frühstücksbuffet ohne Pancakes. Und auch wegen fehlenden Wasserflaschen auf dem Zimmer.

We came from Ireland to Germany and stayed at NH Hotel Dortmund. During our stay, Caroline stood out as the most professional member of staff. Having visited many countries and stayed in numerous hotels, we can confidently say that her level of professionalism is exceptional. She speaks both English and German fluently and consistently delivers a high standard of service with great attention to detail. We strongly believe that Caroline truly deserves to be in a managerial or assistant managerial position, and we highly recommend dealing with her for any service.

Var der en overnatning, så svært at bedømme, men fint og rent hotel og en glimrende morgenmad 😊

Came for business trip intertabak but brought my wife and son along. Breakfast had limited choices but sufficient for business trip. Croissants are goood crispy and soft inside. Friendly Floor staff was kind enough to help store breast milk for my wife as there is not fridge or freezer in the room. Good location in the city to explore. They also let us check in early as i wrote to them prior to check in. Thumbs up. Able to rest after a long early flight.

It's so strange place) Good location, good room, but uncomfortable atmosphere. When we lifted up to our floor, strange girl is laying on the hall sofa. Hotel was almost empty, but the cleaning personal knocked to our door in the morning at 9 am, and told that we need going out from the room, although check-out at 11 am. At night, the porter turned off the lights in the hotel lobby and left, but the doors were open and anyone from the street could enter the hotel. It's not safe.

While checking out this morning the manager at the hotel said the credit card Trip.com provided kept getting declined, so we were forced to pay twice. While I understand there was an issue with the trip.com payment, this should be handled by the hotel and the booking service. Or they should have alerted me earlier during my stay and not while I was about to check out with a travel connection that was close to being missed. Instead of public transport I had to spend 25 euro on a taxi to get to the train station.

Close to the main station about 7 minutes walk. Secure at night and sometimes offer late check outs when it’s not too busy for those with very late flights which is one of the main reasons why I keep going back. A bit out dated on the decor but it’s ok for the price.