Hotel berhampiran Croix Rousse, Lyon

The hotel is very close to the station, so the access is excellent. The room was spacious, clean, and well-equipped with amenities, and I was very satisfied. The staff at the reception were kind, and when they realized we were tourists, they kindly showed us recommended sightseeing spots and explained how to get around using a railway map. The next day, a staff member who spoke Japanese assisted us, which made me very happy. Thanks to this hotel, we truly enjoyed our stay in Lyon. I would love to stay here again when I visit Lyon next time. ありがとうございます！

The breakfast was very great. The location is ok and they have their own parking area. However there are stairs in my room so I had to carry my luggage up to my space.

Удобное расположение, рядом детская площадка, кафе и магазины, центр в пешей доступности. В номере чайник, чистота на высоте. Завтрак понравился, есть из чего выбрать. В общем, отличное место, можно смело рекомендовать.

Staying in this hotel was quite a miserable experience, barely adequate for a hostel, never mind a 3 star establishment. The room (although quite clean) was tiny for our party of two. The luggage occupied almost half of the floor, making us jump over it when we needed to move across the room. The window was facing the railway, which was expected on the one hand, but sleeping with it open was very noisy in the morning. Here is the list of things that were missing compared to a standard hotel experience: - no kettle (had to be asked for) - just two paper/plastic cups in the bathroom, no ceramic mugs in the room - no tea, coffee or anything really to have a snack with - no safe in the room (common one at the reception) - no fridge (seriously?) - no slippers (and they don’t provide them) - no towel heaters or radiators in the room - just 3 towels for two people, no hand towels - no bath robes - no bide or hygienic shower - no toilet brush (are you for real?) - one trash can (without a bag) - extremely small rooms, no adequate space for two luggage bags On the positive side, the breakfast was decent, though nothing to write home about. Hot and protein-rich options were definitely limited. The staff were friendly and helpful. However, upon check-in, I was charged 60EUR as a damage deposit which was not stated when I booked a room. I’m yet to have it returned. The hotel/network drives this alleged “eco-friendly” agenda but in reality it’s just extreme economy and penny-pinching at the guests’ expense. Very disappointing. 1/5.

It’s conveniently located right next to the train, tram, and metro stations, yet surprisingly quiet. The service is good, and the hotel breakfast is excellent. The lift is old and occasionally unreliable, though the hotel is currently upgrading it. There was only one functioning coffee machine during our stay, but fortunately, the queue was never too long.

Solid hostel with clean facilities and a nice atmosphere. The shower in my room was super powerful, which meant that when you turned it on, it would shoot up into the air because the holder wasn’t screwed in properly/tight enough to withstand the force of the water. I told reception but I don’t think he fully understood what I meant because he told me someone would fix it and it was never fixed. If you’re in a top bunk, it’s hard to get in and out of because of the metal bars in the way. The only reason I’ve rated the location quite low is because it is up a hill, and I was there during a heatwave so that made the hill worse. I’m sure normally it’s ok, but in 40 degree heat with a backpack it was hard. The AC was also super weak and I’d find myself waking up throughout the night sweating. But at least they had some AC because I’ve been in hostels that haven’t lol. Their washing machines are pretty cheap (around 3.5 euros) and automatically dispense detergent.

The location is good in the sense that it is close to the tram station. Unfortunately, there were a few homeless tents set up directly under the bridge between the tram station and the hotel, and we had to walk past them to get to the hotel. That part felt a bit unsafe. However, aside from the homeless tents located directly under the bridge, the surrounding area was very clean, and we didn’t see any graffiti at all. The bridge area was really the only part that felt uncomfortable. When we arrived around 1:00 PM, no one was at the front desk. There was a sign saying the staff member was in the breakfast area, but there was no indication of where that was. A phone number was provided, but no one answered when we called. We understood that check-in wasn’t until later, but we simply wanted to leave our luggage so we could start exploring the city. After waiting about 20 minutes, a staff member finally arrived and informed us that our room would not be ready until 5:00 PM, even though the stated check-in time is 3:00 PM. We came back around 6:00 PM to check in, and the ladies assisting us were really nice and welcoming, which helped improve the overall experience. We rented this place with another family, and they were able to place us on the same floor next to each other, which was super awesome and very much appreciated. Once we were checked in, we did like the hotel. We requested that the sofa be converted into a bed for our girls, and this was done promptly, which we really appreciated. We stayed for only two nights, and there was no housekeeping service during our stay. It’s unclear whether housekeeping would be provided for longer stays. We were expected to take out our own trash and keep the kitchen area clean. While I understand washing dishes and cleaning up after ourselves, having to dispose of trash ourselves was inconvenient and should have been clearly communicated on the website. It was also odd that guests are expected to clean, yet dish soap and sponges are not provided unless you specifically ask for them. Overall, I wouldn’t consider this an aparthotel, as it lacks many services typically provided by a hotel. It feels more like a furnished apartment rather than a hotel-style accommodation. That said, we paid less than $100 USD per night during New Year’s Eve, which is excellent pricing. I would stay here again for the price and the level of service provided, but it would be helpful if the self-service expectations and the surrounding walking conditions were clearly communicated beforehand—for guests who may be willing to pay more for less work or for those who are not comfortable walking past the homeless area.

I love this hotel. Take some walk you can get to metro station then visit many places! Vieux lyon , Fourviere, the halle de Lyon , parc de tete d'or . There are everything you need , microwave, TV water boiler, refrigerator, hangers, a cabin for cups ,plates , and cooking stove . This is the hotel I have seen that offers most for the customers !impressive The only point I could pick is that it is not 24 hours reception. When I got there ,it already evening 10pm. I can only contact by phone and follow the instructions by calling But the problem is I couldn't call when I don't have roaming nor French Sim card . This is quite nervous for me... i even not good at english numbering ,so if you couldn't really speak english nor french . Please be careful not to check in out of working hour ( it would be better if there is more urgent contact way )or maybe this is my problem.... Luckily I met a realllly kind customer, who helped me make the call and solve the check in problemwith me . Without him ,i can't imagine what would happen I mean .I really appreciate him (not sure if he would see this )also this kind gesture create a great impression to this trip !

Владелец отеля отказался возвращать деньги из-за того, что мы не смогли приехать из-за непредвиденных обстоятельств. Грустно, что бизнес идёт в разрез с моральными понятиями

Struttura facilmente raggiungibile, camera pulita e ordinata. Personale disponibile e accogliente. Colazione ottima e abbondante. Tornerò sicuramente.