Hotel berhampiran Opéra Nouvel, Lyon

Very well located and very comfortable hotel. Receptionist Ninno was very helpful with car rental and a day trip to Annecy and Ninno is a very cheerfull person. Everything was perfect.

Really great hotel! Location is not right in the city center but it's really easy to get there by using public transit or simply walking. Rooms are really big, especially for France, and I felt comfortable throughout the duration of my stay.

The breakfast was very great. The location is ok and they have their own parking area. However there are stairs in my room so I had to carry my luggage up to my space.

This hotel is weird. The room is stayed in had a first and a second door. The first door looked like a service cupboard door. The room was tiny and while there was a nice big windows i guess it used to be a servant's room adjoining a master suite? Not sure, but it was definitely something else before. Anyway the room worked as a bedroom but I wouldn't have wanted to stay there long term other than for the breakfast that was excellent and in a gorgeous room. They also had these nice freshwater dispensers on each floor. The lifts are not coordinated but the art on the stairs made up for having to climb them. In all I would say it was like they had a lovely old building and didn't want to mess with its bones too much. However, in order to make it into a modern functioning hotel they had to make some changes, which then they did a bit sporadically and on the cheap.

Staying in this hotel was quite a miserable experience, barely adequate for a hostel, never mind a 3 star establishment. The room (although quite clean) was tiny for our party of two. The luggage occupied almost half of the floor, making us jump over it when we needed to move across the room. The window was facing the railway, which was expected on the one hand, but sleeping with it open was very noisy in the morning. Here is the list of things that were missing compared to a standard hotel experience: - no kettle (had to be asked for) - just two paper/plastic cups in the bathroom, no ceramic mugs in the room - no tea, coffee or anything really to have a snack with - no safe in the room (common one at the reception) - no fridge (seriously?) - no slippers (and they don’t provide them) - no towel heaters or radiators in the room - just 3 towels for two people, no hand towels - no bath robes - no bide or hygienic shower - no toilet brush (are you for real?) - one trash can (without a bag) - extremely small rooms, no adequate space for two luggage bags On the positive side, the breakfast was decent, though nothing to write home about. Hot and protein-rich options were definitely limited. The staff were friendly and helpful. However, upon check-in, I was charged 60EUR as a damage deposit which was not stated when I booked a room. I’m yet to have it returned. The hotel/network drives this alleged “eco-friendly” agenda but in reality it’s just extreme economy and penny-pinching at the guests’ expense. Very disappointing. 1/5.

The location is good in the sense that it is close to the tram station. Unfortunately, there were a few homeless tents set up directly under the bridge between the tram station and the hotel, and we had to walk past them to get to the hotel. That part felt a bit unsafe. However, aside from the homeless tents located directly under the bridge, the surrounding area was very clean, and we didn’t see any graffiti at all. The bridge area was really the only part that felt uncomfortable. When we arrived around 1:00 PM, no one was at the front desk. There was a sign saying the staff member was in the breakfast area, but there was no indication of where that was. A phone number was provided, but no one answered when we called. We understood that check-in wasn’t until later, but we simply wanted to leave our luggage so we could start exploring the city. After waiting about 20 minutes, a staff member finally arrived and informed us that our room would not be ready until 5:00 PM, even though the stated check-in time is 3:00 PM. We came back around 6:00 PM to check in, and the ladies assisting us were really nice and welcoming, which helped improve the overall experience. We rented this place with another family, and they were able to place us on the same floor next to each other, which was super awesome and very much appreciated. Once we were checked in, we did like the hotel. We requested that the sofa be converted into a bed for our girls, and this was done promptly, which we really appreciated. We stayed for only two nights, and there was no housekeeping service during our stay. It’s unclear whether housekeeping would be provided for longer stays. We were expected to take out our own trash and keep the kitchen area clean. While I understand washing dishes and cleaning up after ourselves, having to dispose of trash ourselves was inconvenient and should have been clearly communicated on the website. It was also odd that guests are expected to clean, yet dish soap and sponges are not provided unless you specifically ask for them. Overall, I wouldn’t consider this an aparthotel, as it lacks many services typically provided by a hotel. It feels more like a furnished apartment rather than a hotel-style accommodation. That said, we paid less than $100 USD per night during New Year’s Eve, which is excellent pricing. I would stay here again for the price and the level of service provided, but it would be helpful if the self-service expectations and the surrounding walking conditions were clearly communicated beforehand—for guests who may be willing to pay more for less work or for those who are not comfortable walking past the homeless area.

Everything was clean and I had a pleasant stay. However, the window blinds were broken so you could not sleep in darkness. The toilet kept making noises.

I love this hotel. Take some walk you can get to metro station then visit many places! Vieux lyon , Fourviere, the halle de Lyon , parc de tete d'or . There are everything you need , microwave, TV water boiler, refrigerator, hangers, a cabin for cups ,plates , and cooking stove . This is the hotel I have seen that offers most for the customers !impressive The only point I could pick is that it is not 24 hours reception. When I got there ,it already evening 10pm. I can only contact by phone and follow the instructions by calling But the problem is I couldn't call when I don't have roaming nor French Sim card . This is quite nervous for me... i even not good at english numbering ,so if you couldn't really speak english nor french . Please be careful not to check in out of working hour ( it would be better if there is more urgent contact way )or maybe this is my problem.... Luckily I met a realllly kind customer, who helped me make the call and solve the check in problemwith me . Without him ,i can't imagine what would happen I mean .I really appreciate him (not sure if he would see this )also this kind gesture create a great impression to this trip !

Владелец отеля отказался возвращать деньги из-за того, что мы не смогли приехать из-за непредвиденных обстоятельств. Грустно, что бизнес идёт в разрез с моральными понятиями

Struttura facilmente raggiungibile, camera pulita e ordinata. Personale disponibile e accogliente. Colazione ottima e abbondante. Tornerò sicuramente.