Hotel berhampiran Stesen Kereta Api Bath Spa, Bath

Z Hotel’s location is excellent. Central yet not too busy with lots of eating options (including in-house restaurant reasonably priced), Five Guys burger and Pizza Express virtually next door. Sainsbury and Tesco Express for groceries and tidbits within easy walking distance. Roman Baths and Abbey less than 5 mins walk. Pulteney Bridge & Weir, Guildhall Market all within a hop and a skip away. Room is typical small size but comfortable. Staff is superb and friendly, luggage storage provided with a smile. Love! Bath is fantastic. I can definitely live here and enjoying all the parks. Even in the frigid coldwave, I bundled up and explored all the gorgeous parks & gardens feeling like a Bridgerton extra promenade-ing🤣❤️

Stayed 2 nights on the second floor. Room was very clean and bathroom was spotless. Great shower. Aircon was effective, room was quiet despite being at the front. Don't spray your deodorant in the room as this will set off the super sensitive sensor and result in a deafening high pitched alarm (sorted within minutes by maintenance). Only downside is the bed was hard and therefore really not comfortable. Breakfast was good, quite busy but staff very pleasant and worked hard. Would recommend but please improve the mattresses

The hotel is an incredible building which must take some maintenance. We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great. The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool. The double room had a king size bed which was very comfortable. The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing. We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment. We didn’t eat in the restaurant preferring to find a restaurant in bath itself. Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless. When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird. The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit. The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.

The location is close to the train station and tourist attractions. Drinks in the fridge are free. The staff are lovely, but there was a lot of dust in the room.

The hotel is very conveniently located near all the Bath attractions. It has a carpark within the building for our rental car and is also situated beside the hypermart. The receptionists were alll friendly and gave out cookies during check-in and check-out. Would definitely recommend this comfortable hotel.

I'm so disappointed with their service when it comes to cleanliness..I do understand how busy this time of the year,but they should be consistent with it comes to cleanliness.I always choose HOLIDAY IN EXPRESS because I have very good experience last year (NEW YEAR) in scotland branch and it was amazing experience..so I thought it would be the same here in HI Express Bath..We travelled as a family and my son 11y/o is Autistic,with ADHD and OCD as well as allergies...this kind of bed(sofa bed LINEN is unacceptable to whoever will stay there...we were told to wait until we occupied our room for this sofa bed to be ready,still we are not provided with bed sheets for this...really devastating,so sad and disappointing...

All the hotel staff were friendly and helpful. the location is very convenient , shops, restaurants and public transport within walking distance. Hotel Rooms were comfy and clean. Hotel restaurant food is good and they provide in room dining. special mention to duty manager tony and kylie. food department Felix.  will surely come to stay again for the next trip to Bath 

I recently stayed at Henrietta Hotel in Bath. The room was clean and tidy, which was appreciated, but it was quite warm and lacked air conditioning. A floor fan was provided, which helped a little, but the heat was still noticeable. The shower was frustrating — once the water got hot, it was difficult to adjust it back to a cooler temperature. Breakfast was underwhelming. The ingredients felt cheap, and the portions were small — especially the juice served in tiny glasses. Overall, the stay was fine for a night or two, but a few improvements would make a big difference.

This is the second time we came to this hotel. The rooms are lovely but especially in the Superior rooms, there should be a comfy sofa chair as the ones are in the room, you can not sit more than 10 minutes. Jean-Luc was very helpful and kind, he is a great host

The staff were really friendly and sweet! The location is good about 10-15mins walk into central town. Our room was well equipped with a dyson hair dryer. The breakfast was also really lovely. The toilet in the room we stayed in was in a little bit of an awkward position or else this would have recieved 5 stars!