Hotel berhampiran Dataran Eldon, Newcastle

Helpful friendly staff at reception Good location. The bathroom in my room had an unpleasant odour, smell, possibly the pipes from the toilets, was clean but the smell was very unpleasant. Bathroom needs ripping out & updating & new pipes for toilet. Not good for light sleepers like myself - can hear drunks outside & people outside at night. The train going past on the bridge is a lil noisy & the guests in other room made noise. Comfy bed & nice sized room & view. Hard working housekeepers who do an EXCELLENT job 💫💫💫 Good value for money.

The hotel is located next to Newcastle Central station minutes from the Cathedral, the Castle, the centre of the city near Monument. The hotel entrance has a faded grandeur that isn't intimidating, more comfortably worn. The room was cosy with bathtub and shower. The WiFi was a little temperamental but works fine. A plus for me was the pool and spa facilities at the hotel. Nothing better than a swim to start the day. Excellent location and good value hotel.

We had booked a junior suite. On arrival we were greeted warmly and efficiently checked in. We were given our key and told we were in room 118. We were told that we had to go up one floor in the lift and then backdown the stairs as our room was in between floors. It was the only room at that level. Had I have known that I wouldn’t have booked it as I was travelling with my mum who is post surgery with a new hip, and stairs and luggage were a bit of a challenge. Anyway, once inside our suite was perfect. It consisted of a living/dining/kitchen room with a sofa, TV and pretty much a full kitchen, I.e Hob, fridge with an ice box, microwave, dishwasher and washing machine. The bedroom was made to feel a little small as the bed was absolutely huge, it also had a TV in there too. The bathroom was quite standard but spotlessly clean. The only gripe I had was there was only one electric heater and that was in the bedroom, so if you were cold I had to go into the bedroom. Would I stay there again…..yes but perhaps in a room that didn’t need to climb stairs.

Central to inner city life- theatre, quayside, bars. Location excellent if you’re not a keen walker. Very quiet inside considering location to bars and nightlife- good insulation in rooms. Comfy bed. Pleasant staff. Totally no frills but perfect for sleeping. For its type - I thought it was very good

We loved our stay at this hotel right in the centre of Newcastle & perfect for us getting to the Utilita Arena. The staff were excellent & extremely helpful re: our luggage being brought into the hotel. & a room fan & a change of hair dryer within minutes. Will return..

I don't think there a better location if your coming to Newcastle on train. The hotel is just infront of the train station and metro. Lots of good food option everything is walkable from the hotel. Tidy rooms comfortable bed good price.

The room 515 was absolutely lovely inside to stay over but the taps were extremely hot in the sink and the plugs weren’t working properly as the sink kept jamming in and couldn’t hardly push it to release the water, that also includes the bath so it will need maintenance work so the water runs smoothly and plus you need to replace the bath plug as walked in to a damaged one, great facility’s but the room needs to be a little bit bigger and was expecting a room to not be in a corner.

The room was in the top floor and felt quiet. It’s very convenient to have the bar and restaurant just downstairs. I didn’t try the food but it was looking nice. The WiFi was good and the facilities in the room were great too with free tea and coffee. The bed could be improved but it was okay for a night. The room has in suite bathroom.

I recently stayed at this hotel and unfortunately, my experience was not very comfortable. The air conditioning in the room was completely ineffective and did not cool the space at all. Although the room was equipped with a small fan, it was nowhere near sufficient for two people, especially during a heatwave. The bathroom extractor fan was also not working, which meant that after taking a shower, the room became even hotter and more humid. As the window could not be opened, there was no way to get fresh air or any ventilation. We ended up spending a very uncomfortable and restless night due to the excessive heat. The hotel’s location is not particularly central, but it is reasonably close to the city centre. One positive aspect is that it offers free parking and breakfast, which is definitely appreciated. Overall, if the air conditioning were properly repaired, I would be happy to consider staying here again in the future.

I booked this for my Grandaughter and I to attend an appointment in Newcastle at 1.30pm and also a concert in the evening at the arena. Arriving well before check in at 3pm, the receptionist kindly allowed us to park in the hotel car park thus enabling us not to have to move the car from the metro station opposite later. This was a great help- thankyou. We checked in after our appointment and got our key for room 23. It was nice and cosy with the heating on and extremely clean. I did struggle to turn off the cold tap fully in the bathroom but my Grandaughter sorted it...maybe needs some attention from a professional. After getting changed, we headed back up town on the metro where we enjoyed seeing Rick Astley. It was quite late when we returned hungry but the hotel was fine with us ordering a McDonald's delivery from Kingston Park. All in all with breakfast included in the price, we had a super time. Cheers!