Hotel berhampiran Perpustakaan John Rylands, Manchester

The location of this property is excellent and was easily the highlight of our stay. Staff were friendly and helpful whenever we needed assistance, and the bathrooms were clean and well maintained. Unfortunately, there were a number of issues that affected our overall experience. The blackout blinds do not fully cover the windows, allowing daylight through the sides from very early in the morning, which made it difficult to sleep. We initially had to change rooms due to cleanliness concerns. In the first apartment, we found some soiled items in the bathroom bin and a heavily rusted tin opener. In the second apartment, there were unpleasant smells coming from the fridge and the cupboard under the sink, and while the tin opener was in better condition than the first, it also showed signs of rust. Some areas also appeared to have been missed during cleaning, including around the fridge hinge. The biggest disappointment was the comfort. The sofa beds were uncomfortable to sit on, with the cushions constantly sliding forward. The main bed was even more disappointing. It appeared to be two beds pushed together, was noisy whenever you moved, and provided one of the poorest nights’ sleep I’ve had in accommodation. By the end of our stay I was waking up with a sore, stiff back, which was particularly frustrating as this trip was supposed to be a break after several weeks of physically demanding decorating work at home. For a bed advertised as a large double, it also felt surprisingly short. We also experienced an issue with our room key after arranging a late checkout, which meant an unnecessary trip back to reception to have it reprogrammed. Noise from furniture being dragged around in the apartment above was noticeable during our stay as well. Overall, the apartment had the facilities we needed and the location is hard to fault, but the comfort, maintenance and attention to detail fell below expectations. While I appreciate the friendliness of the staff, I would think carefully before choosing to stay here again.

Fantastic hotel with amazing staff and beautiful rooms. I am so glad I booked this hotel. From the moment we walked in we felt welcomed and were thrilled to be there. The décor is gorgeous and so well maintained. It was so grand and ornate. The room was comfy and clean and just right. The bar area was so cool too. The location was perfect within easy access of train stations and the centre of town. Hopefully I'll find another reason to stay again some time!

Really enjoyed our overnight stay @ Tribe Manchester Airport! Made our early flight the next morning so much easier! Highly recommend Tribe for very comfortable rooms, spotlessly clean with a very impressive restaurant where we had a delicious evening meal! Fantastic experience all round, definitely would book there again, such a relaxing start to our holiday!

Enjoyed our 1 night stay for work/pleasure. The hotel is in a great location 10mins walk from Piccadilly station and 5 mins to the well connected tram. We paid extra for the breakfast which was very nice, the breakfast staff are lovely and attentive with anything you need. The hotel and room was clean but the Tv remote was really dirty which was strange to miss such a detail. The young lady on check in (blonde) was really kind, helpful, friendly and patient since I was checking in alone with my toddler to start with whilst my husband worked. I got a complimentary birthday drink which was nice. The young lady on check out (black/dark hair) was not so friendly or patient, quite a stern attitude, did not smile or acknowledge us ever when passing in and out of reception. Our baby came down sick in the night and we were running 15-20mins behind the 11am checkout, settling and getting him ready so we called down with a heads up and she said no, not possible, the cleaners will be knocking on your door at 11am. It was just the handling of it and the manner.

Overall, I was quite satisfied with my stay. The location is excellent, especially for those travelling via Manchester Airport. The room was clean and tidy, and the bathroom was larger than I had expected. The only downside was the breakfast, which I felt was not worth paying extra for. Other than that, it was a pleasant stay and I would consider staying here again.

I had a thoroughly enjoyable stay at the Pendulum Hotel. The staff were unfailingly polite and helpful, and my room was very clean, comfortable, and quiet. The location is excellent for getting around Manchester, and the neighbourhood where the hotel is has a calm, welcoming atmosphere. I’d happily stay again and would certainly recommend it to others.

The room is clean and comfortable, with lots of space to store luggage and stuff. I was quite surprised to see the coffee maker and refrigerator inside the room. The buffet breakfast is plentiful and the staff is friendly. The location is opposite to China Town with lots of nice restaurants for dinning. The only thing that could be improved is that room cleaning starts too early - at 9:00 am that I was woken up by the doorbell.

The room was clean and cosy and front-desk was friendly and responsive. We booked mainly to check out the pool, spa and gym as advertised by the hotel. So it was really disappointing when we found out that these facilities were closed on Xmas day and on other days operated at limited hours when we were there. The pool, sauna, steam room and gym are operated by a separate company from the hotel. That meant operating hours of those facilities are not catered for hotel guests at all. And it also meant sharing the facilities with members of the gym. So if you’re thinking of staying here and using the gym or pool, just bear those things in mind. Breakfast selection was quite limited. Very bare selection of any salads or greens. Quite embarrassing as well to see that clean plates were not available several times when there were less than 20 covers at breakfast. I understand it was the holiday season and the hotel is understaffed. But I’m sure this is not the first Christmas or NYE the hotel has encountered.

The hotel was a fine, albeit a bit dated. I stayed on the 5th floor in a double room with no window, it was unbelievably hot and stuffy in the corridors and room. They did provide fans in the room but in hindsight I wish I'd paid extra for a window.

Hotel is little far from city center but near to the airport. The hotel dosnt have air conditioning. No soap, no shampoo and towels dirty. In 28 temperature without air condition very hard to coop. We were couple and booked double bed but given 2 single beds.