Hotel berhampiran St James' Park, Newcastle

Helpful friendly staff at reception Good location. The bathroom in my room had an unpleasant odour, smell, possibly the pipes from the toilets, was clean but the smell was very unpleasant. Bathroom needs ripping out & updating & new pipes for toilet. Not good for light sleepers like myself - can hear drunks outside & people outside at night. The train going past on the bridge is a lil noisy & the guests in other room made noise. Comfy bed & nice sized room & view. Hard working housekeepers who do an EXCELLENT job 💫💫💫 Good value for money.

Poor quality Wi-Fi, couldn’t work as kept bugging out. Gluten/dairy free options for breakfast limited. Picked hotel for pool for the family but everytime we went there it was fully occupied. Should be able to book or limit people’s time in there to allow others to use facilities, family were very disappointed

An amazing stay at Hampton by Hilton Newcastle! The location is unbeatable—just 2-minute walk from Newcastle Central Station, and only 10 minutes to Quayside and St. James’ Park, super convenient for travel and sightseeing. The free hot breakfast was fantastic, with fresh waffles, classic English breakfast and even porridge, perfect for all tastes. The room was clean, quiet and cozy, with a comfy bed, ergonomic work desk and free high-speed WiFi, ideal for both leisure and business trips. 24-hour front desk offered great service with luggage storage, and the 24-hour gym with Peloton bikes was a nice bonus.

Aside from some staining on the curtains and the corners of the walls being quite worse for wear, it was quite clean on the surface. There was shower gel provided alongside towels. The staff were really nice at reception, and checking in and out was no hassle.

Everything was as expected except for clenness - the cups and spoons were not cleaned, there were stains of coffe or tea from the previous stay, we washed them. The most terrible part was bathroom: - there was a stainfull unwashed towel on the bathroom floor as we entered the room but even worse was the shower cabin. It was all slippery from the previous person’s shower and lots of short shaved hairs - all in all, the room was ok but the bathroom was absolutely disgusting. One more thing to mention would be a lot of noises from other guests which explains the poor sound-proofing of rooms.

It's a nice hotel with nice amenities around. Very close to the West Jesmond Metro station and Tesco Express is just behind it. The room was nice and had a TV. I especially liked the bathroom with a huge shower. They gave us everything in the room, and reception was friendly. I requested to keep a microwave for long-time guests they told me they will consider it.

The room was in the top floor and felt quiet. It’s very convenient to have the bar and restaurant just downstairs. I didn’t try the food but it was looking nice. The WiFi was good and the facilities in the room were great too with free tea and coffee. The bed could be improved but it was okay for a night. The room has in suite bathroom.

I recently stayed at this hotel and unfortunately, my experience was not very comfortable. The air conditioning in the room was completely ineffective and did not cool the space at all. Although the room was equipped with a small fan, it was nowhere near sufficient for two people, especially during a heatwave. The bathroom extractor fan was also not working, which meant that after taking a shower, the room became even hotter and more humid. As the window could not be opened, there was no way to get fresh air or any ventilation. We ended up spending a very uncomfortable and restless night due to the excessive heat. The hotel’s location is not particularly central, but it is reasonably close to the city centre. One positive aspect is that it offers free parking and breakfast, which is definitely appreciated. Overall, if the air conditioning were properly repaired, I would be happy to consider staying here again in the future.

I booked this for my Grandaughter and I to attend an appointment in Newcastle at 1.30pm and also a concert in the evening at the arena. Arriving well before check in at 3pm, the receptionist kindly allowed us to park in the hotel car park thus enabling us not to have to move the car from the metro station opposite later. This was a great help- thankyou. We checked in after our appointment and got our key for room 23. It was nice and cosy with the heating on and extremely clean. I did struggle to turn off the cold tap fully in the bathroom but my Grandaughter sorted it...maybe needs some attention from a professional. After getting changed, we headed back up town on the metro where we enjoyed seeing Rick Astley. It was quite late when we returned hungry but the hotel was fine with us ordering a McDonald's delivery from Kingston Park. All in all with breakfast included in the price, we had a super time. Cheers!

The hotel offers a peaceful and relaxing atmosphere, perfect for both leisure and business stays. Rooms are clean, the beds are comfortable, and all standard amenities are provided. Staff are polite and always willing to help. The location is convenient, with easy access to attractions and transportation. The price is reasonable, making it great value for money. Suitable for families, couples, or solo travelers.