Hotel berhampiran Stesen Kalideres, Kota Jakarta Barat

I’ve stayed at Pullman on several occasions, and the staff have always been friendly, professional, and helpful. However, this particular stay was more challenging than my previous experiences. Upon checking in, I encountered several issues with the room. The shower head was dripping, the sliding door to the bathroom was faulty, and the air conditioning was not cooling sufficiently. To the hotel's credit, these issues were attended to promptly. Unfortunately, the sliding door malfunctioned again later during my stay, although it was repaired quickly once more. As I was staying for 12 days, I was disappointed to learn that the complimentary laundry service is only available for bookings made directly through the hotel. I had initially tried to book directly through the hotel via the Citibank Concierge service, but unfortunately, no rooms were available through that channel, so I had to make my reservation through an alternative booking platform. Given the circumstances and the length of my stay, I had hoped the hotel could have extended the complimentary laundry service as a goodwill gesture. I would also like to thank the hotel for the complimentary beer and food platter provided over the weekend. It was a thoughtful gesture and was very much appreciated. Lastly, there was a fire incident on the final day of my stay, which was understandably quite alarming and left a lasting impression. Despite these setbacks, Pullman remains one of my favourite hotels because of its excellent service and welcoming staff. I sincerely hope the hotel continues to invest in upgrading its facilities and strengthening its safety and security standards so that guests can continue to enjoy a comfortable and worry-free stay. I look forward to returning in the future and having an even better experience.

Great stay so far. The bathroom was a lil bit dirty because the water leaking from the little shower. It supposed to be fixed soon. One additional point, the positive ones, is that, there is a massage seat in the pantry now. It is very useful for many travellers or tourists. The great thing in here is the access. Right in front of the hotel, theres many museums and foods eveerywhere. It is crowded at night but it is a good thing for a tourist spot or entertainment. The staff is helpful. At first check in, the AC is not cool so I need to go to reception to make a complain, but it was handled professionally by the male staff. Thank you for everything

Mantap nih untuk keluarga cocok nyaman jg

Hotel di lokasi yang baik dan convinien. Dan persekitaran hotel sangat baik dan bersih. Makanan yang sangat lazat.

We just wrapped up another stay in Santika and honestly, the team outdid themselves again. I wasn’t feeling well and requested for a last-minute early check-in, and they made it happen. That meant a lot. The staff, as always, were so friendly and genuine — you can tell they’ll go the extra mile just to make your stay better. Huge thanks to everyone!

1.Room service not very friendly compared to last i stayed. I asked for extra beverages and he said it to be charged. 2. Breakfast was excellent with variety of choices. 3. Swimming pool nice with high rise building around. 4. The receptionist very helpful 5. The gym is fully equipped

Lokasi berhampiran pusat konvensyen jakarta. Sarapan cukup ok. Kebersihan baik dengan kolam renang dan gim. Tiada restoran dalam jarak berjalan kaki

I stayed at Delua Hotel Jakarta and had a positive experience overall. The location is excellent — very convenient for getting around the city. The staff were friendly, helpful, and made the check-in process smooth and welcoming. While the stay was pleasant, I did feel the hotel could benefit from having an in-house restaurant. It would have made dining more convenient, especially after a long day out. Overall, I would recommend this hotel to anyone looking for a comfortable and well-located place to stay in Jakarta.

Dekat dengan pasar, jalan kaki je. Sarapan pagi restoran sesuai untuk rakan-rakan Cina.

Over all ok