Hotel berhampiran Pantai Dolphin Reef, Eilat

Nice boutique hotel , but the service has to improve

The hotel was very nice, beautiful pool, great ”all-inclusive” service, with drinks and snacks available between the 3 delicious, plentiful meals. There were also surprises left in the room ( wine, chocolate, dates, etc..) We had a huge balcony, that cpukd have fit 10 people! The room and bathroom were clean, but not fancy looking. There were little shampoos, conditioner, shower gel etc. Plenty of towels. Here and there there was a chip in the paint on the wall, but nothing major. People in the adjoining room were smoking and security was very responsive to our complaint and came twice to get them to stop smoking in the room. The staff was really nice!

Very good breakfest This hotel needs refresh To expensive

Great location ! The stuff are very polite and welcoming We want particular to praise the guy in the front desk - I’m sorry we didn’t catch his name - but he is I think Russian. Every time we asked him for help he was so nice and helpful although sometimes the lobby was very busy. Please make sure he gets this compliment.

The Hotel was very clean including the rooms and all the common areas. Breakfast was great - huge variety, eggs from different kinds, vegetabels from all kind, drink, breads, etc. Only few minutes walk to the beaches or to the stores area.

On the plus side it's a brand new hotel, unfortunately they have quite a bit to work on as there are a few buga on the system. The staff however tries which is what counts at the end.

The hotel is nice ans well located. Lots of families w small children. The best part about this hotel is the staff. Max, at the front desk, was so helpful with several things. He went of his way to assist with things we needed. Also, I accidentally left my Kindle in the room and was already at the bus station. Someone from the hotel brought it to me before I left. Way above and beyond honest and helpful.

When you take the room with the plunge pool be aware that there is no privacy, everyone from the street to the higher floors can peep down or up at you. The metal roof hasn't been cleaned in god knows how long and was filled with trash. The room itself looked quite new however smaller then advertised.

We had an extraordinary 3 days 2 nights Shavuot experience, everyone enjoyed every moment. Warm welcome, courtesy, professional service! Clean and equipped rooms The children enjoyed the pools and the facilities, and we all enjoyed the food at a very high level. We got the feeling of VIP guests Many thanks to the reception staff and hotel management, we feel that they are making an effort to provide an exceptional service experience.