Hotel berhampiran Istana Matsue, Matsue

The hotel is located near Matsue station. The front desk agents were very polite and did their best to talk to me, despite my very broken Japanese. Guests are given a locker, protected by a keycard. The locker itself was good enough for me, who took only a conventional backpack and a pair of shoes, but might not be enough for those who are not traveling light like that. The bathrooms were shared and quite clean, fully furnished with amenities for showers and personal hygiene. WiFi was included and it was quite decent for general use, even when inside the shared bedroom. The bed capsule had a pillow and a blanket, lights and power outlets for phones. I had more space than I imagined, enough for me to sit on the bed. The only downside of this room type was air circulation, probably due to the hot climate that's been the standard here in Japan lately, but I think the fans could work more efficiently or the capsules could use an AC outlet. Other than that, I recommend this location and will certainly stay with them again.

We stayed for three days and the hotel was beautiful. Very spacious, all of the amenities and such a relaxing hot spring tub. Breakfast each morning was wonderful and different each day, with local foods. The ladies who worked at the breakfast restaurant were very helpful and so nice. The front desk people were accommodating and easily aided us with any questions we had. Such a wonderful day and such a pleasure to meet James, the owner. It is really a lovely hotel.

Clean and near to station. Good location. Staff are friendly and helpful. You can store your luggage before check in.

無料のドリンクサービス、夜に行われるラウンジでの民謡ショー、フロントの対応等全て良かったです！　朝食バイキングも地元の名産物がいろいろあり美味しかったです。 個人的にはしじみのお粥が気に入りました。　のどぐろの炙りも良かったです。 ６人で泊まったので、空港までのタクシーを2台お願いしてあったのですが、タクシー会社の不手際で1台しか用意できなかったら、ホテルの方が大きな車を1台出してくれて空港まで送ってくれました。　そのホスピタリティに感謝！ ありがとうございました♪

To be honest, the location of the apartment is not bad, and it is very convenient and easy to locate. The only thing to criticize, if you are asking me, is that it is so close to the traffic which cause a bit of noise. It is clean and tidy and have most of the daily necessities. We loved the cooking utensils especially the heating plate. There are lots of restaurants and very need to Lawson. A great place to stay! 😄😃👍👍👍

Honestly 10/10. The place is very cozy, the baths were nice and the manager was very very nice. Even if I don’t speak Japanese and he doesnt speak English, he tried to speak with me with his phone translator and made sure everything was ok for me. I would definitely recommend the place. If you are a foreigner please be sure to respect the manners. No shoes inside, no slippers in the baths, shower before bath, etc.

If you enjoy a Japanese style room, this is a good choice for you. We didn't get the Lakeview view room as we checked in late but did try their public bath (for man only) We try to buy breakfast on site but it's fully booked so better by the breakfast together when you do the booking. The location is very close to the castle city.

Large room with a comfortable bed and great location just across from the station. The public bath was nice, but not very big. Breakfast was good, wide selection of options.

到着が夜遅かったのとお天気が悪かったので足湯などが楽しめませんでした。 もう少し早い到着だったら夜の温泉街の散歩も楽しめたのではと残念でした。 次回は日帰りでも温泉が楽しめるみたいなのでぜひ昼間に行きたいと思います。 別館のお風呂の案内もあり温泉は楽しめました。

I really enjoyed my stay at Matsue Universal Hotel. The hotel has a strong 1980s style, a bit old-fashioned but full of character. Everything is functional and the location is excellent, close to the station and easy to get around. Breakfast and dinner are included and were very much appreciated. It’s not fine dining, but the meals are solid, convenient, and good value. The staff is friendly and helpful, which adds a lot to the overall atmosphere. I liked the ambiance a lot and would definitely recommend this hotel for a comfortable and relaxed stay in Matsue.