Hotel berhampiran Stesen Shintetsu Rokko, Kobe

Beautiful hotel with top notch and warm service staff. Dinner and breakfast was good not to mention the fantastic onsen experience which was the main reason we came here. Last but not least, one of the staff personal noticed that I wasn’t feeling well and offered to me some painkillers. Overall, great and memorable experience!

Loved our stay - best hotel in our two weeks in Japan. Great rooms, spacious bathroom and loved the icecream at night. Centrally located with many restaurants close by. Wished we had stayed longer

Ordered connecting rooms for 3 at high floor, very nice, clean, and complete amenities aside from luggage storage but no big deal. Location is fantastic, 6-8 mins walking distance from Sannomiya station and bus stop from KIX. Many shops and restaurants around so convenient. Front desk english not good but check in still no issues, check out using machine so very fast. All in all a great value for a 3 star hotel and highly recommended!

Great location, close to many major attractions Spacious and clean rooms, very comfortable Friendly and helpful staff Parking is available but requires an additional fee Overall a pleasant stay, recommended 酒店地点很好，靠近许多主要旅游景点 房间宽敞又干净，住得很舒适 员工服务态度友善、专业 酒店设有停车场，但需要额外付费 整体体验良好，推荐入住

This is a great family-friendly hotel, featuring both indoor and outdoor playgrounds that are perfect for kids. The breakfast is good and offers a satisfying start to the day. The hotel is conveniently located right next to Meriken Park, making it ideal for a relaxing stroll or sightseeing. It also provides a shuttle service to and from Sannomiya. Do note that the pick-up and drop-off points are at different locations, and the shuttle bus departs punctually. The room is spacious, which adds to the overall comfort of the stay.

Had a great stay here! The location is perfect—super close to Sannomiya Station, which made getting around a breeze. The room was nice and spacious, really comfortable. The area is safe and quiet at night, so I could actually get a good night's sleep, which is so important when traveling. Highly recommend!

Excellent location - you can even go to the downtown on foot. Right on the Shin-Kobe station, which means 5mins walking from Shinkansen. Super beautiful city lights in the evening. Strongly recommended!

Location is great as it is practically adjacent to the Sannomiya train station. However, there is a major scale construction going on now, right exactly in front of the hotel and if you are not observant, it could easily slip your sight. Also note there are two Tokyu Rei hotels nearby each other and if you are taking a taxi from Shin Kobe station, remember to clearly specify the destination is Sannomiya Tokyu Rei and not the nearby one in Moto Machi which the driver brought us to. As is typical of most hotels in Japan, even though we had a twin room, space was rather limited and we barely had enough to even open up a medium size luggage bag let alone two. A big plus point was food options were everywhere and all within walking distance, with many eateries just directly behind the hotel and more as you walk down the main road leading to a row of various restaurants and various eateries for all budgets. Check-in was of the touch machine kind which is typical of Japan now and staff were at hand to help and guide along. They were also especially helpful providing useful information as to where to go for a good meal and how to get to other places of interests. Given the proximity to train station, the food options around and the price we paid, Kobe Sannomiya Tokyu Rei is a good choice for a stay in Kobe.

About 15 mins’ walk from Shin Kobe JR. 10 mins’ walk to Sanomiya. Location was ok. The room was not too small. Clean environment, coffee machine and amenities available at lobby. Had problems with room WiFi the first night. Front desk didn’t have solution upon my phone inquiry. After reporting to CTrip, hours later, a Chinese speaking staff came to my door to help me. And problem solved. The next day, hotel sent a note asking for my feedback on the issue. Which was a professional and nice gesture. Breakfast was a chain fast food connected to the lobby. Front desk staff can communicate in English. Overall, good experience with this price. 离新神户JR站步行约二十分钟；三宫约十分钟，附近貌似没有地铁站；经济型酒店，房间不算很小，有浴缸； 首晚，下午发现房间Wi-Fi用不了；电话前台只会Sorry；跟携程说了后，晚上有中国员工上门，解决了问题；第二天，酒店还询问反馈；这点还是服务不错，毕竟是喜来登旗下，还是更专业；不像京都的Tokyu Stay Sanjo Karasuma三条乌丸，酒店设施有问题，装没事的。 设施一般，该有的都有；一楼有洗浴用品，调味包大小的一次性牙膏很方便；早晨就是大堂旁边的松屋，要另外买； 前台员工英语可以交流；第一天接待我的眼镜大叔，动作有一点慢，慢慢跟他说还是可以的。整体体验还不错，毕竟价格不贵。

The hotel offers a convenient location, especially for those using the metro, as it is closer to metro station than JR lines. The breakfast selection is impressive, with a wide variety of options that cater to different taste. However, one point to note is that the breakfast charge of JPY700 applies even for young children. In our case, my 6-year-old did not eat much, so the value felt limited. Overall, the stay was comfortable, and the location and breakfast variety are definite highlights