Hotel berhampiran Galeri Theam, Siem Reap

I had a wonderful stay at this hotel and would highly recommend it. The room was clean, comfortable, and well maintained, with everything I needed for a relaxing stay. The staff were extremely friendly, professional, and always willing to help with a smile. The location is very convenient, making it easy to get around and explore the area. I especially appreciated the quiet atmosphere and the attention to detail throughout the hotel. Overall, this hotel offers excellent value for money, and I would definitely choose to stay here again in the future.

At Metta Residence & Spa, what makes the experience truly special is not only the beautiful property itself, but above all the people who work there. The staff stand out through their exceptional attentiveness, genuine warmth, and remarkable kindness. From the very first moment, you feel welcomed and well cared for, as every request is met with a smile and a personal touch. It is this combination of a lovely setting and heartfelt service that makes a stay there so memorable.

Hotel ini direka untuk menawarkan pengalaman yang indah sepanjang penginapan anda, bermula daripada taman-taman yang menghijau serta kawasan kolam yang tenang hinggalah ke bilik-bilik yang luas dan selesa. Suasana yang damai dan susun atur yang dirancang dengan teliti membolehkan anda berehat serta menikmati setiap detik dengan sepenuhnya. Sebuah tempat percutian yang benar-benar istimewa di tengah-tengah bandar Siem Reap.

I stayed here for 4 nights due to a botched reservation from another of their property under the IndochineGroup. I was travelling with a friend and we booked a studio double room with pool view and balcony each. Overall I had a good stay although the maintenance of the hotel could be a lil better. I would like to give special mention to a really exceptional staff, Mr Sadaka, for being the highlight of my stay. He was perhaps the only one who easily comprehended our requests, great situational awareness and resolved whatever issues that we brought up with professionalism and positivity. The rooms were spacious with basic amenities. I think the hotel is a little old and you can see that they are doing their renovation in parts. Some room floors are diff from the others. And some parts of the wall have old mold that they either missed out or just didn’t care. There is a fridge, TV (not working), thin bathrobes and a station with coffee and tea. Bed was king sized and comfy with clean white sheets. Bathroom is a little dark and looks moldy but maybe it’s just really old. They provide shower gel and hand soap in a pump bottle. Maintenance of the room could probably be better with a new coat of paint. There were mold stains below the luggage shelf which they prob thought no one would notice. The swimming pool was a real blessing after a hot morning walk. It’s surrounded by the ground level rooms (pool view) and has a quaint little sunken bar where you can enjoy your cocktails while swimming. The walls inside the pool at the deeper end is covered with a layer of brown mold/fungus which peeled off into the water when I touched it. Loads of bits floating after. They have a good restaurant in the lobby and an even more quaint cafe serving local dishes just next door (there’s a sliding door from the restaurant) MUST check it out! There’s also a good bagels place just outside on the right of the entrance. Perfect if your room doesn’t come with breakfast. They also have a good massage service where you can choose to have it in the massage rooms above the cafe or in your room. There is a 20% discount if you are a guest. Location-wise, it’s really convenient with loads of eateries and the famous Pub Street just a 10min walk away.

Unfortunately, I didn’t take many photos during our stay as it wasn’t worthy. The hotel was okay, but the welcome was disappointing. After travelling for five weeks through Vietnam and Cambodia, this was the only hotel that didn’t offer a welcome soft drink or a particularly warm greeting, which set the tone for our stay. We had to wait for our room to be ready even at 2pm, so we spent some time by the pool. While the pool area was pleasant enough, the hotel overall is in need of updating. The photos on the website make it look far more modern and inviting than it actually is. In reality, the furniture, curtains, and interiors felt very dated and worn. Although the hotel was advertised at an 80% discount, I still feel that what we paid was slightly overpriced. In my opinion, this is more of a three-star property rather than a five-star hotel.

Just perfect, from A to Z. The kind of hotel you would recommend to anyone and the kind of hotel you would come back with no hesitation. Beside the great infrastructure, the staff is just so professional and so kind. They are full of great advise, they anticipate your needs, they go the extra miles. The restaurant (we experienced breakfast and dinner) is delicious. Everything is home made (jam, sorbet,…), tasty, well seasoned. Rare to mention, we haven’t been able to find any downside. Last but not least, price are reasonable for this level of comfort and this level of service. In a nutshell, we highly recommend this boutique luxury hotel (only 25+ rooms), a true hidden gem.

I love the experience and stay here. The friendly staff greeted us upon arrival and the room was ready. The hotel and rooms are modern and very clean The friendly staff greeted us upon arrival and the room was ready. The hotel and rooms are modern and very clean The friendly staff greeted us upon arrival and the room was ready. The hotel and rooms are modern and very clean

Good place to stay just a bit old fashion and there're not much equipment.

Staff service are nice. Located by very close to Angkor wat areas. No lift only problem. Swimming pool and food all nice. TV and hotel room phone are spoiled but no problem for me. This is my experience in P5 Angkor residence hotel. Totally nice.

The hotel was pretty nice for the affordable price. The service was good, both receptionists were friendly and welcoming. The room was spacious and clean. The location was pretty convenient to visit the city center and night markets. There are a lot of bars and restaurants along the street, we really enjoyed that. Our room was on the first floor so it was a bit noisy in the mornings because other guests came to have breakfast at the lobby which was also on the same floor and a few meters from our room. Despite that, everything was very good.