Hotel berhampiran Masjid Al-Omari, Beirut

The hotel is beautiful, clean and the location is very central. However the indoor pool in the spa was being emptied in the middle of the day when we tried to use it. Service around the outdoor pool was bit slack for the prices you are paying. However the biggest problem was parking. Felt like we were being taken on a ride, we were told that a full day parking was $25 which we paid, despite the fact that is a really extortinate price for the area, however at the end of our stay we were told that the $25 covers 8 hours only so we were charged twice and extra $9 for an additional three hours stay. So in total we paid $59 for around 20hours of parking which sounds extreme, not to mention the rude way we’re asked to pay. It was the experience I was hoping for, I am unlikely to go back, which is a shame because it is such a historical and beautiful hotel.

Room was very clean. The only issue I saw was the door for the bathroom is rotten. I asked the cleaning maid for clean towels and she ignored me. When arriving at hotel, I had to wait about 45 minutes for a room to be ready and the baggage boy just threw my luggage on the floor without any regards for its contents. I tried to order food for lunch at about 1300 and the lady that answered room service just said no breakfast and hung up. I wanted to order a burger from their menu. So I opted to go eat outside of the hotel. Other than that... the stuff was great. The hotel is being remodeled so lots of construction noise in the morning and lots of routy guests at night and no one tells them to be quiet.

Very nice very friendly . And professional

The hotel staff were very nice. The room was soso. But the bathroom was dirty and they have flies and insects inside. Flying everywhere. Even though they said will get back to me but they didn't.

L’hôtel est magnifique avec une tres bonne réception

The hotel room is very nice, large, and comfortable. The hotel is modern and unique. You are located right next to the American University in Bliss street. The thing I didn't like was the gym has no lights and was a bit too small and narrow. They also did not have body wash which was very strange and when I informed them, they said that they only provide hand sanitizer.

Basic facilities. Room is deluxe but old and needs to reflect more brightness and cleanliness. Compared to the international level, the hotel needs to step up on the cleanliness and quality control. The support was good and the efforts were appreciated but the hotel management needs to invest more to meet up with the international equivalent rate per night. Noting that the conditions of the country are currently defying and keeping up with the basic services is nearly impossible, and the hotel managed to provide the basics from water/hot water, electricity and A/C almost 24/7. Can order outside delivery to the room. Suitable for competitive rates, and customers intending to spend time outdoors as for travelers, young tourists, and regional customers.

The staff are as nice as it can get! , the room itself is clean and tidy, the location was near to everything and really well serviced, As a female solo traveler I felt at home❤️

很好非常好超級好非常棒的酒店強烈推薦真的很好一定很好一定都要相信我們你不相信我們你會後悔的真的一定哦都要來住！！！真的很好！

⭐⭐⭐⭐⭐ 10/10 Exceptional Stay — Highly Recommended! I had an absolutely amazing stay. The room was spotless, the corners were perfectly clean, and the floor was shining the moment I walked in. The bed was very comfortable and the whole room felt fresh, well-maintained, and welcoming. The staff were extremely friendly, helpful, and professional, making the entire experience smooth from check-in to check-out. The toilets were very tidy, clean, and organized, which added a lot to the comfort of the stay. The hotel is safe, quiet, and in the best location in Hamra, just steps away from AUBMC, restaurants, and all main attractions. Great value, great service, and truly exceptional cleanliness. Honestly, a 10/10 stay. I highly recommend it and will definitely choose it again.