Hotel berhampiran Pagar Penjara, The Hague

Truly a great option in The Hague. We were very pleased from start to finish. Upon check-in, the attendant was attentive and eager to help. The room was spacious and clean, and the bathroom was huge. The breakfast was plentiful. But most of all, it is the perfect location, right across the parliament in a very nice and safe neighborhood. Great option to keep in mind when visiting The Hague.

The location is unbeatable. It is just 5 mins walk, straight line, from the central station. Along the walk u will see lots of restaurants, an Etos (a heath and beauty brand in NL), a supermarket (Albert Heijn)which u should be able to get practically anything you need. The hotel room is clean, the bed is comfortable. I choose the room type with a view, which is on higher floor, very quiet, got good sunlight. There is a coffee corner on the ground floor which you can get unlimited coffee and tea all day long. And there is laundry room, although I haven’t tried it, which is another added point for long period travellers. The only downside is, it’s a minimalistic hotel. No kettle, no fridge, no cupboard or shelves for storage. The only toiletries provided are shampoo, conditioner and shower gel, although they are of freaking good quality, especially the conditioner, I am really surprised lol. Will stay there again if I go next time.

The hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things. The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨. One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel. The menu selection was limited, but we had a very delicious fish dinner.😋

I had a wonderful stay at this hotel and would happily recommend to anyone looking for a beach getaway. The room was clean, comfortable and well maintained. The location is convenient, just a short walk from the beach, which made the experience even more enjoyable. The staff were friendly and helpful. I would definitely stay here again.

My first time at the hotel was great. The second time, towels had a smell of some dog. After a shower, I also had a smell of that dog. When you go to shower you don't think about sniffing the towels, and then after shower you have no choice rather than just use what you have. Funny on one side, disgusting on the other. I understand that some guests can use towels to wipe their dogs, which is I think disrespectful to other guests, I would never do that, however hotel housekeeping stuff could notice this smell, and simply place normal ones. For some reason, they didn't do that. Just an advice: smell towels in the hotels BEFORE you go to shower! Somewhat disappointed.

The amenities is perfect, but service is really bad, I can’t quite believe this is service level of 5 star hotel. Working staff directly open my door at morning- TWICE, while I’m literally sleeping… there is definitely a system that you can check whether guest checked out or not right? How can it be possible to just open the guest’s door to see if they already left or not? That’s just plain rude and kinda ruin your mood

The room was so clean and spacious! I enjoyed the big TV screen as well. Somehow I couldn’t chromecast Netflix. The staff were very kind too. Check-in and out was very smooth too. The breakfast was sufficient, though, I thought it was mediocre for 20€.

The hotel has a beautiful location with great views, and the scenery was one of the highlights of my stay. It’s definitely a place where you can enjoy the surroundings and relax. However, there were a few issues that affected the overall experience. The heating system was inconsistent and didn’t always work properly, which made the room quite cold at times. The elevator was also unreliable, sometimes working and sometimes not, which was inconvenient. In addition, the Wi-Fi was very slow. Thankfully, the staff provided a portable heater, which helped us manage the cold. While the location is excellent, there are some areas that could be improved to make the stay more comfortable.

Hotel was rather basic. Parking was paid but no issue to find a spot , bed was comfy . Overall good place for one night byt for more I would recommend something else

Reception is very helpful. Bus stop and Albert Hein are nearby. The room is big with fridge, microwave, and kitchen sink. It was a good place to stay. Thank you, Teleport and CTrip.