Hotel berhampiran Jambatan Mandaue-Mactan, Bandar Cebu

Thank you, Fili Hotel at NUSTAR Cebu, for making my mom’s 66th birthday truly unforgettable. From the warm welcome, birthday cake, and room upgrade to your exceptional hospitality, every detail made our family feel so special. It was a beautiful and memorable staycation for our senior parents and their grandkids. We’ll always treasure this experience.

It was our first time at NUSTAR. We only stayed for one night. It was a birthday suprise for my wife. She loved it and so did I. The suite we had was awesome. Very clean and spacious. We loved the layout of the room. There was a lot of details put into designing these suites. Very well done. The mall was great, all high to higher end stores which explains why not many customers in the stores. The 2nd floor had several restaurants. All were very busy which is good to see. We wanted to do the sky walk however it is by reservation only and they had already sold out for the day, so book that early if you want to do. The ****** was fun. First time for my wife. It was clean and very similar to all other casinos.We are already making plans to come back in December for a week, so I would highly recommend it. As for the cost, probably out of reach for most Filipinos however for foreigners it is very affordable. Just remember it is a high class place with standards and a dress code.

Found main resturant staff and reception very helpful and happy in their work. Skybar staff need a good shake up. Please be aware of dress codes for hotel. Not that it affected me but it may some on holiday. Pool dress code. Sykbar dress code. Resturant dress code. Pool and rooms very clean. A big thank you to Bryan for arranging our trip to Oslob.

I would like to raise a concern regarding our stay on May 15. On the morning of May 15, we woke up to find that the floor was extremely wet, and we also noticed that a large area of the ceiling was wet, which strongly suggests there may have been a water leak. This situation was very concerning and made us feel uncomfortable during our stay. In addition, the air conditioning unit in our room was very noisy, which seriously disturbed our sleep. Our friend staying in another room experienced the same issue with the air-conditioning noise as well. We will be staying at your hotel again tomorrow, and we are worried that the same problems may happen again. Could you please arrange for your staff to inspect these issues as soon as possible and ensure that our room for the next stay will be in good condition, with no leakage and a quiet air-conditioning unit? Thank you for your attention and prompt assistance.

The best thing is that they provide towel for just some refundable deposit and no actual cost. Never seen such effectively free towel service in any hostels anywhere. Robinsons Fuente mall is the main landmark to locate this hostel. The staff is courteous, smiling and professional. They have a kitchen downstairs where you can cook your food and/or use the utensils microwave etc. The actual dorm room looks kinda compact with 6 bunk beds, but it was ok. The staff should remind the lower bed guests to keep their bags shoes & stuff properly, they were scattered all over the floor. There is only one toilet & one shower in dorm room. However, the staff told me that we can use the toilet & shower situated downstairs in the kitchen. They have lockers outside the dorm room which you can use with your lock. There is also a mini library outside the dorm. A nice open bar at their entrance. The only problem is there are many roosters in the compound which keep crowing day & night nonstop. Never seen such nonstop crowing roosters in my life!

Location is excellent. Ayala Mall is 5 minutes walk. SM City mall is 30 minutes walk. There are cafe and restaurants just across the street, McDonald's and 7 eleven just behind Nice Big room, excellent bed and mattress, excellent pillows so nice very comfortable. The room bed mattress & pillows are much better than the 2 other neighboring hotels which are more expensive, I've stayed there too. Breakfast was excellent, buffet and there was bacon yummy. What i didn't like about this hotel are... 1)! They still insist on a deposit during check in 2) the overhead shower and the hand shower handle was broken and needed fixing. I like this hotel MORE than the other two neighbour hotels just next door and will choose this again next time

This was my 3rd stay at this hotel, and I came back mainly for the rooftop bar and the good breakfast. It’s also a nice place if you simply want to relax and spend time indoors. The café on the 3rd floor has a cozy atmosphere, making it a nice spot to unwind with a coffee or get some work done. I’ll definitely be back again.

Saya suka idea dispenser air untuk mengurangkan penggunaan plastik. Boleh ambil air panas, biasa dan sejuk dari mesin berhampiran bilik saya 605. Saya berasa begitu akrab apabila saya memutuskan untuk menempah malam di sini. Apabila saya masuk ke dalam bilik saya membuka e-mel saya untuk melihat bahawa saya tinggal sekali pada 21 Mac 2019. Bilik ini sangat besar dan selesa walaupun bukan baru. Pesona hotel dan kakitangan masih sama. Sarapan pagi disediakan dan ringkas. Restoran ditutup pada pukul 21:30 malam jadi kami terpaksa berjalan di luar untuk makan malam. Mudah untuk mencari tempat makan di sekitar hotel. Berhampiran 2 pusat membeli-belah Robinson di bulatan dan berhampiran kedai serbaneka. Deposit 1,000 Peso. Tingkat 7 mempunyai dinding yang sangat tinggi di sekelilingnya jadi pemandangan terhalang. Jika mereka mengubahsuai, harap mereka akan membuat pagar kaca sebagai gantinya.

Staff are very helpgul and approachable. The room is very neat and clean. However, the noise of the room beside me is too loud.😅

Tempat hotel seperti BGC di Metro Manila, bilik mereka menepati jangkaan saya khasnya bilik 404 terlalu luas dan istimewanya saya suka pemandangan bandar ketika malam. Tetapi satu perkara yang saya tidak suka tentang Hotel Richmond Plaza ialah apabila saya menonton Oslob Whaleshark ialah saya meninggalkan Anting-anting Emas 24k saya di dalam bilik saya dan saya tidak meminta untuk pembersihan bilik lagi apabila saya tiba mereka menukar cadar dan sampah telah pun dibersihkan. Itulah yang saya tahu mereka masuk ke dalam bilik saya tanpa permintaan tetamu dan saya segera memeriksa barang-barang saya khasnya Anting-anting Emas 24k yang saya tinggalkan dan malangnya subang emas saya sudah tiada. Oleh itu, apabila saya menyedarinya dengan segera, saya pergi ke kaunter penerimaan tetamu untuk menyuarakan kebimbangan dan pada keesokan harinya pihak keselamatan dan ketua pengurus hotel bertindak balas dan bercakap dengan saya tentang apa yang berlaku mereka menyiasatnya dan juga pengemas rumah cuba mencari. bilik saya seolah-olah mereka cuba melihat sekeliling untuk melihat anting-anting itu tetapi malangnya semuanya hilang mereka tidak dapat menemuinya. Pihak keselamatan dan ketua pengurus memberi saya cadangan bahawa jika saya ingin memfailkan aduan(blotter) tentang 2 pengemasan yang membersihkan bilik saya, tetapi saya berkata kepada keselamatan bahawa saya tidak mahu membuat aduan khususnya iaitu memakan masa yang saya mahukan ialah berehat di bilik saya. Tetapi saya juga memberitahu mereka bahawa mereka harus bercakap dengan kakitangan dan mempunyai taklimat tentang apa yang berlaku dalam situasi saya, saya tidak pergi ke polis terlebih dahulu, saya tidak mempunyai dendam pada pengemasan dan juga saya ' tidak mahu mereka kehilangan pekerjaan. Saya rasa itu harus menjadi pengajaran pada hotel itu. Dan saya berharap tindakan sedemikian tidak boleh diterima dalam kejadian itu. Saya juga meninggalkan gambar dengan tarikh gambar yang saya ambil dengan anting-anting yang masih saya miliki apabila saya akhirnya tiba di hotel dan gambar hari terakhir saya menginap tidak mempunyai subang lagi. Sejujurnya, anting-anting itu berharga kerana ibu saya memberikannya kepada saya dan ia juga merosakkan pakaian saya kerana rasanya tidak lengkap tidak memiliki anting-anting emas 24k lagi.