Hotel berhampiran Kuil Sta. Ana, Davao

Room is cleaned every day. Toiletries and bottled water replenished daily. Bfast is satisfactory. Rooftop resto is a plus. Staff - very friendly and helpful. There is no microwave to heat food. You can’t bring pomelo to your room due to sanitary policies. Lobby is under renovation but it’s ok.

The front desk personnel would not want us to charge to the room on whatever we spend inside the hotel even we propose to swipe our card for deposit. Usually hotel accomodate this kind of service. The rooms are no longer up to the standard with no face towels and floor towels. Because of these some of my colleagues have second thoughts to stay again in this hotel. I hope the management of Acacia Hotel would pay more attention on these little request and things up to the standard.

We arrived a bit late on our first night and were accommodated poorly. After a long day of travel, we encountered several issues with our room arrangements. I had booked two rooms, expecting them to be close to each other, but that was not the case. As a family travelling together, we requested to have our rooms swapped to be nearer, yet we were only allowed to add an extra bed. This was not ideal, especially since my mom couldn't stay alone in a room meant for 6 to 8 people, which I had already paid for. When I spoke to the front desk, who I believe was the manager on duty at the time, her tone was unpleasing and lacked empathy for us as guests. It was a disappointing negotiation. We also discussed issues with the internet connection, and she seemed unyielding, suggesting that nothing could be done except to pay for a data plan, for which they would provide a modem. Having stayed at many hotels and being a hotel manager, I can clearly say that our service was inadequate.

Nice and cozy hostel! The atmosphere was welcoming and the staff were very kind. It’s a good place to relax after a long day of traveling. We enjoyed my stay and would recommend it to others. We have moved a couple of times around the hotel for a lot of issues. We settled in on the 6th floor Deluxe in which they only have 3 rooms.

Pros - clean comfortable room - near the cost line with view over the channel - super polite staff - great family pool area - used to the place being full so it’s organised extremely well - 24 hour room service Cons - no concierge to greet new guests getting out of taxis - No one to show you to your room! Have to find your own way. - loud banging doors waking guests very early in the morning due to neighbours from doors next to one another (see pictures) - bird poo all over the windows (see pictures) - breakfast buffet was just okay.. self service coffee and not great food. A decent hotel but somewhat ruined by poor welcome and the early morning noise of other guests. Ask for a quiet rooms.

An accommodation that provides basic amenities for business travellers. Got the twin room with queen-sized bed. I booked for a twin room with 2 separate beds since I know that they don’t have cabinets and I’ve got stuff for a week’s stay, I was planning to pit my clothes on the other bed. I was not informed about it unfortunately there are no more available rooms with 2 beds. My week’s stay is uneventful and peaceful. The bed, pillows and linens were comfy, with hot shower, an earlier model of flat tv, a pair of table and char, and a mirror. I felt safe enough with their keycard-operated locks, a double lock and a safety door lock lever. Staff were friendly and very helpful, and they talk when you speak to them 😅. Kuya guard is very jolly and helpful. it also has water filter where you may get hot water for morning coffee. The place is in the center of this business area, with stores such as savemore and 7-11 nearby. The only thing that disappointed me was the special request which can be made thru Trip.com. Their answers are not definite. It’s always “the hotel will try theor best to provide…” it would be helpful if queries will be given a definite answer to help travelers pack.

The room is clean and spacious, the location is great which is accessible to the bus terminal and near sm ecoland. Food is great and delicious. The staff are friendly and helpful.

The room was clean, spacious, and very comfortable. The bed was especially cozy, and housekeeping did a great job every day. The service was excellent—staff were friendly and quick to help.

SMX Lanang is just a walking distance here like 5-7minutes. If you want to buy things, a lot of stores are available outside, it's very convenient. It was a nice stay coz were very close to SMX where our event is, we won't think about traffic anymore coz it's a walking distance.

Great location over looking people’s park nice place to sit and watch the world go by subject to rain of course. Hotel staff pleasant and obliging. Rooms dated bed (2 singles room ) poor,  linen clean but mattress old and sheets didn’t fit the mattress Towels threadbare shower was cold Overall not the best  experience and wouldn’t stay again