Hotel berhampiran Dragon’s Den, Krakow

The hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station. Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift. Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!

The location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)

I absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.

The hotel, the structure, the staff, the position close to city Center; everything was just perfect for our stay in Krakov. we also enjoyed the sauna and the small salt chamber, breakfast was not so much of choice but really good, and the chef benedict's egg, just perfect - very recommended!

I stayed one night at the DoubleTree by Hilton Krakow for a two-day conference and was very impressed. The room was outstanding — spacious, spotless, with a roomy bathroom and a wonderfully comfortable bed. Service was excellent as well; staff kindly let me check in at 9am, which was a huge help. The only drawbacks were the location, which is a bit far from Krakow’s main attractions (though there are some good local restaurants nearby), and the conference space being in the underground level, which felt a little enclosed despite being perfectly functional. Overall, for comfort and service this hotel is hard to beat, and I would highly recommend it for anyone visiting Krakow. Btw, room service in the morning was absolutely delicious.

Очень приятный персонал, милая девушка быстро нас зарегистрировала, подсказала где лучше оставить авто. Чистый и аккуратный номер. Все супер!

Excellent, modern hotel. Very clean, friendly staff. Breakfasts were very tasty and varied, with items always replenished promptly when they ran out! There's a snack bar downstairs that was open even late at night. Another plus is that for a small extra fee (50 PLN) you can access the spa center with pools and saunas, shared with Doubletree by Hilton hotel. On the downside, the price is expensive, and the hotel is somewhat far from the city center. Sometimes we had to wait longer than usual for a taxi. However, if you prefer public transport, there's a tram nearby - 15 minutes and you're in the Old Town. Overall, an excellent choice for Krakow. I think we'll come back here again. ::: Отличный современный отель. Очень чисто, персонал приветливый. Завтраки были очень вкусными и разнообразными, всегда вовремя пополняли заканчивающиеся продукты! Внизу есть снек-бар, раюотал даже поздно вечером. Еще из плюсов, что за небольшую доп.плату (50 злотых) можно посетить СПА-центр, с бассейнами и саунами, совместно с отелем Doubletree by Hilton. Из минусов, цена дороговата и то, что отель немного далековат от центра и бывало что приходилось подождать такси дольше обычного, но если вы предпочитаете передвигаться на общественном транспорте, то недалеко ходит трамвай — 15 минут, и вы в старом городе. В целом отличный вариант для Кракова. Думаю, что приедем сюда еще.

Let's start with address; difficult to find even people living there could not find it easily. The entrance is disguised by some lady selling various objects.(see photo) You have to be mind reader to find your room and bed as receptionist doesn't move her ass to show, instead mentions the wrong door with a punch code(it is obvious that it happened before as the code is still on the punch pad). The correct pad is actually on the handle of the next door that you need magnifier to find it ,if it is your first time. Then writes down 1/1/1/ which is supposed to be 1st door,1st bed and 1st locker. Skip this hostel if you are light and early sleeper as the tram line passes next door and it turns is quite curvy so the nise is quite annoying and happenes periodically. There is also noise from wooden floor and bed brames each time you move, Basically you have tiptoe to in order to make less noise. However, the major drawback is the bathroom cailities rather the lack of it only one bathroom for so many guests. I had to wait more than one hour and eventually gave up. On the plus side, it has great location only few minutes to the old town centre. It also is quite clean. For the price you pay which is about half the average hotel, next time I would definitely stay in a hotel. It is your choice.

The hotel is convenient by car or by bus, it's not too far from the city centre. The room is spacious, cleanness is fine, just some part of the carpet isn't flat (kinda like having the holes underneath). The breakfast is served in another building, Sunday morning at 9 is totally insane; there weren't many vacant seats and a lot of plates were empty and messy. In a word, It's hard to believe as a 4 star hotel.

This is advertised as a 4-star hotel, but in reality, it feels like a 4-star property from the 1980s that hasn’t been renovated in decades. From the outside, the hotel looks fine, but the rooms are very outdated, likely from the 80s or 90s. I checked three different rooms, and all had the same issues. In rooms with bathtubs, the glass panels were damaged and caused water to spill onto the floor during showers. Some rooms also had an unpleasant smell. The furniture is old and in poor condition. Paint is peeling off the doors, bedside lamps are loose, and some power outlets are coming out of the wall, which could be dangerous. Overall, the rooms clearly need maintenance and renovation. The swimming pool is okay, small but suitable for kids. However, the water could be warmer. One positive aspect is the breakfast, which was good and enjoyable. The hotel is located on the edge of Krakow. You need to walk about 10–12 minutes to reach a bus that goes directly to the city center (around a 15-minute ride). There is a bus stop right outside the hotel, but it does not connect directly to the city, so the claim of convenient transport nearby is misleading. The reception staff were friendly, but they couldn’t really help with the room issues. Even a technician confirmed that the problems exist in all rooms and cannot be fixed. The solution offered was simply to provide extra towels to soak up the water from the shower, which is not acceptable for a 4-star hotel. Overall, I would rate this hotel 2 stars at best. Even at a reduced price similar to 2 and 3-star hotels in Krakow, it is not worth staying here.