Hotel berhampiran Taman Planty, Krakow

The hotel was excellent in every way ! The location is perfect to explore the city on foot, located near the former Jewish Quarter, which is stunning, and a 13/15 walk to the Old Town. The staff were all amazing and quickly changed my room on the first night because if an unpleasant odour in the booked room. They answered all my questions and were super efficient ! If I were to return to Krakoq, I’d stay here , even though it’s slightly on the pricy side .

I absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.

酒店位置優越，樓下已有輕軌站，非常方便 步行往著名景點Wawel Castle也只是5分鐘左右。 酒店新開幕幾個月，室內環境非常美觀、乾淨，服務人員亦很友善，唯獨住了一晚冷氣便壞了，服務人員幫我們轉換了新房間，可惜新的房間冷氣也是壞的，最後同意開窗透氣，若然夏天面對同樣問題，會比較麻煩。 早餐，各人先選一個main course，然後buffet bar自己領取飲品和少量食物，如yogurt, fruit, bread, eggs, salad等，味道佳。 有gym room和sauna room, 環境乾淨優雅，是放鬆的好地方。 整體來說是很好的體驗

I stayed one night at the DoubleTree by Hilton Krakow for a two-day conference and was very impressed. The room was outstanding — spacious, spotless, with a roomy bathroom and a wonderfully comfortable bed. Service was excellent as well; staff kindly let me check in at 9am, which was a huge help. The only drawbacks were the location, which is a bit far from Krakow’s main attractions (though there are some good local restaurants nearby), and the conference space being in the underground level, which felt a little enclosed despite being perfectly functional. Overall, for comfort and service this hotel is hard to beat, and I would highly recommend it for anyone visiting Krakow. Btw, room service in the morning was absolutely delicious.

Очень приятный персонал, милая девушка быстро нас зарегистрировала, подсказала где лучше оставить авто. Чистый и аккуратный номер. Все супер!

Excellent, modern hotel. Very clean, friendly staff. Breakfasts were very tasty and varied, with items always replenished promptly when they ran out! There's a snack bar downstairs that was open even late at night. Another plus is that for a small extra fee (50 PLN) you can access the spa center with pools and saunas, shared with Doubletree by Hilton hotel. On the downside, the price is expensive, and the hotel is somewhat far from the city center. Sometimes we had to wait longer than usual for a taxi. However, if you prefer public transport, there's a tram nearby - 15 minutes and you're in the Old Town. Overall, an excellent choice for Krakow. I think we'll come back here again. ::: Отличный современный отель. Очень чисто, персонал приветливый. Завтраки были очень вкусными и разнообразными, всегда вовремя пополняли заканчивающиеся продукты! Внизу есть снек-бар, раюотал даже поздно вечером. Еще из плюсов, что за небольшую доп.плату (50 злотых) можно посетить СПА-центр, с бассейнами и саунами, совместно с отелем Doubletree by Hilton. Из минусов, цена дороговата и то, что отель немного далековат от центра и бывало что приходилось подождать такси дольше обычного, но если вы предпочитаете передвигаться на общественном транспорте, то недалеко ходит трамвай — 15 минут, и вы в старом городе. В целом отличный вариант для Кракова. Думаю, что приедем сюда еще.

The positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice. The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage. The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.

Let's start with address; difficult to find even people living there could not find it easily. The entrance is disguised by some lady selling various objects.(see photo) You have to be mind reader to find your room and bed as receptionist doesn't move her ass to show, instead mentions the wrong door with a punch code(it is obvious that it happened before as the code is still on the punch pad). The correct pad is actually on the handle of the next door that you need magnifier to find it ,if it is your first time. Then writes down 1/1/1/ which is supposed to be 1st door,1st bed and 1st locker. Skip this hostel if you are light and early sleeper as the tram line passes next door and it turns is quite curvy so the nise is quite annoying and happenes periodically. There is also noise from wooden floor and bed brames each time you move, Basically you have tiptoe to in order to make less noise. However, the major drawback is the bathroom cailities rather the lack of it only one bathroom for so many guests. I had to wait more than one hour and eventually gave up. On the plus side, it has great location only few minutes to the old town centre. It also is quite clean. For the price you pay which is about half the average hotel, next time I would definitely stay in a hotel. It is your choice.

The hotel is located close to nice parc area and has good transport connection to the city center and Rynek area. Very good breakfast with nice combination of international and local cuisine. Welcoming and helpful stuff should be noted and praised. The room is adequate and cosy with just one note: you should be a slim acrobate or a gymnast to use shower normally, - the bath is nice and spacious, but it would not be easy to take shower comfortly and without having spilled water all around, for XL-and-over persons it is impossible at all. But generally it should not be so gross, and the staying in this hotel is nice, just maybe there should be more local channels on the hotel TV.

The hotel is generally quite good and offers a decent overall experience. The room was comfortable, and everything met basic expectations. However, there was a very serious issue during my stay. At around 1 a.m., while I was asleep, a stranger entered my room using a key. It appears that the front desk mistakenly gave another guest access to my room. This is completely unacceptable and raises serious concerns about guest safety and security. I strongly urge the hotel to review its procedures and ensure that such incidents do not happen again.